Third Party Index

Upstream incidents

no impact stated· Worldpay· · —

INC0654618 - We have resolved issues with Authorization & Payments.

Listed as a subprocessor by 10 tracked vendors · 57 within 2 hops

Reporting vendor List it List one of those Worldpay · listed by 10 tracked vendors Worldpay Paddle · listed by 34 tracked vendors Paddle FastSpring · listed by 9 tracked vendors FastSpring Validity · listed by 5 tracked vendors Validity InMotion Hosting · listed by 2 tracked vendors InMotion Hosting OpenMetal IaaS · listed by 1 tracked vendor OpenMetal IaaS Agilysys · listed by 0 tracked vendors Agilysys Click2Mail · listed by 0 tracked vendors Click2Mail Flywire · listed by 0 tracked vendors Flywire Nextiva · listed by 0 tracked vendors Nextiva TransferMate · listed by 0 tracked vendors TransferMate Zoho · listed by 34 tracked vendors Zoho Digital Realty · listed by 12 tracked vendors Digital Realty RB2B · listed by 12 tracked vendors RB2B Fastmail · listed by 6 tracked vendors Fastmail Ahrefs · listed by 5 tracked vendors Ahrefs Thinkific · listed by 4 tracked vendors Thinkific DataForSEO · listed by 3 tracked vendors DataForSEO Higher Logic · listed by 2 tracked vendors Higher Logic BrightLocal · listed by 1 tracked vendor BrightLocal Convertr · listed by 1 tracked vendor Convertr Instatus · listed by 1 tracked vendor Instatus Posit · listed by 1 tracked vendor Posit ScreenshotOne · listed by 1 tracked vendor ScreenshotOne SuprSend · listed by 1 tracked vendor SuprSend Time Doctor · listed by 1 tracked vendor Time Doctor Trustwell · listed by 1 tracked vendor Trustwell Action1 · listed by 0 tracked vendors Action1 Cloutly · listed by 0 tracked vendors Cloutly Convertful · listed by 0 tracked vendors Convertful Crowdin · listed by 0 tracked vendors Crowdin + 27 more

Incidents

no impact stated Vercel Elevated Vercel KMS and Connect Errors Sep 18 12:00 — 172 811 1no impact stated Pipedrive Nova issue Sep 18 11:55 1 h 8 min 16 24 major Cursor Investigating service degradation — Grok Bot Sep 18 11:37 2 h 56 min 10 29 critical KnowBe4 KSAT - Unable to Login (DE and UK Only) Sep 18 11:07 5 h 40 min 6 no impact stated Hightouch Elevated sync errors Sep 18 11:00 — 30 201 major ESET ESET INSPECT Cloud instance is unavailable Sep 18 10:20 2 days 1 2 major Sentry Delays in spans ingestion Sep 18 10:17 41 min 466 1,590 2minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines Sep 18 09:52 10 h 6 min 827 1,916 1no impact stated Glesys Loss of power in OUL8 (Oulu) Sep 18 09:51 1 h 37 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates Sep 18 09:48 6 h 24 min 827 1,916 1minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Ufone Pakistan Sep 18 09:23 6 h 40 min 827 1,916 1minor fiskaly SIGN IT – Italian AdE Web Portal temporarily unavailable Sep 18 09:05 2 h 26 min 1 minor Prime Intellect Sandbox Service Degraded Sep 18 08:58 40 min 1 critical Sentry Delayed ingestion of errors in EU Sep 18 08:36 3 h 20 min 466 1,590 2minor Signicat Incident on 3rd party service - DigID Sep 18 08:15 21 min 1 minor Tinybird Network issues in gcp-europe-west3 Sep 18 08:09 7 h 31 min 19 291 minor Exact Exact Online Accounting for Accountants Professional - Pop-up in security centre to verify external applications (NL) Sep 18 07:51 2 h 22 min 1 2 major Canonical "Landscape" is Down Sep 18 06:45 16 min 1 1,417 minor Snyk Snyk Daily Recurring Tests Delayed Sep 18 06:40 2 days 5 6 minor DevRev Computer app auto-closing unexpectedly Sep 18 06:28 1 h 28 min 5 100 major Canonical "Landscape" is Down Sep 18 05:45 24 min 1 1,417 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 18 04:58 14 min 1 5 minor Telesign 2-Way service interruptions - United Arab Emirates (AE) Sep 18 03:39 6 days 8 464 no impact stated Worldpay INC0654618 - We have resolved issues with Authorization & Payments. Sep 18 03:00 — 10 57 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada Sep 18 01:45 5 h 53 min 827 1,916 major OneSignal Intermittent errors on /api/v1/notifications api Sep 18 00:48 34 min 14 334 minor Telesign Quality degradation - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) Sep 18 00:48 9 h 45 min 8 464 no impact stated Hostinger· Hosting24 Emergency Server US-899 Maintenance Sep 18 00:23 1 h 1 no impact stated Telesign Possible Delays Sep 17 23:51 39 min 8 464 minor Imperva [INC-1136] Service Degradation Affecting SIEM Log Ingestion Sep 17 23:11 2 h 18 min 5 53 critical KnowBe4 KSAT - Unable to Login (US Only) Sep 17 22:44 18 h 3 min 6 minor Optimizely Optimizely Identity is redirecting users to the wrong SSO login page. Sep 17 22:23 3 min 5 14 minor Kevel Errors Saving Changes in the Ad Server UI Sep 17 22:13 1 h 11 min 1 minor OpenAI We are seeing elevated error rates across API models Sep 17 21:29 21 min 804 1,967 1minor GitHub Elevated rate of errors for OpenAI models provided by Copilot Sep 17 20:59 49 min 210 1,188 1minor bunny.net Increased encoding processing time Sep 17 20:31 3 days 7 10 no impact stated Plaid Service Disruption Impacting Chime connections Sep 17 20:22 6 h 1 min 15 34 minor Moveworks Knowledge Ingestion Delays Sep 17 20:15 2 h 47 min 2 229 1critical Rippling Rippling MCP is down Sep 17 20:13 34 min 11 24 no impact stated Postmark Web-App Page Loading Issues Sep 17 20:12 1 h 33 min 110 1,165 minor Amplitude Realtime Data Pipeline Delay Sep 17 20:05 1 h 10 min 142 724 1minor Conga Investigating Issue Impacting Sign Professional Sep 17 19:53 1 h 38 min 9 522 minor Vanta Vendor assessment product test failures Sep 17 19:37 9 h 23 min 106 272 major Red Hat Red Hat Partner Connect Maintenance Sep 17 19:35 2 days 8 947 major SonarSource Increased errors affecting analysis and CI Sep 17 19:22 45 min 3 no impact stated Hostinger· Hosting24 Emergency Server IN-1495 Maintenance Sep 17 19:06 17 min 1 major OpenAI Elevated errors affecting ChatGPT Work mode Sep 17 19:03 1 h 21 min 804 1,967 7minor Imperva [INC-1135] Service Degradation Causing Intermittent DNS Resolution Issues Sep 17 18:57 5 h 11 min 5 53 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo Sep 17 18:36 10 h 3 min 827 1,916 3no impact stated Broadcom Network and Web Path Events not displaying Sep 17 18:29 10 days 2

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