Third Party Index

Upstream incidents

minor· Veryfi· · 16 min

API performance impacted for some accounts

Listed as a subprocessor by 2 tracked vendors · 34 within 2 hops · In window: 4 of its subprocessors · In window: 0 vendors listing it (1 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Stripe · listed by 713 tracked vendors · incident: Stripe Support Systems issue, Sep 16 10:05 UTC Stripe Twilio · listed by 480 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Twilio Intercom · listed by 364 tracked vendors · incident: Issues with Fin for Salesforce, Sep 16 11:51 UTC Intercom SendGrid · listed by 345 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC SendGrid Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud Cloudflare · listed by 599 tracked vendors Cloudflare Sentry · listed by 459 tracked vendors Sentry Firebase · listed by 32 tracked vendors Firebase Mezmo · listed by 10 tracked vendors Mezmo Veryfi · listed by 2 tracked vendors Veryfi Zoho · listed by 33 tracked vendors Zoho Deltek · listed by 0 tracked vendors Deltek Digicert · listed by 2 tracked vendors · incident: DigiCert Alert - Chat & Email Third-Party Service Issue, Sep 16 09:40 UTC Digicert UserVoice · listed by 7 tracked vendors UserVoice BrightLocal · listed by 1 tracked vendor BrightLocal Rocket.Chat · listed by 1 tracked vendor Rocket.Chat Tiger Pistol · listed by 1 tracked vendor Tiger Pistol insightsoftware · listed by 1 tracked vendor insightsoftware AssistLoop · listed by 0 tracked vendors AssistLoop AutoRABIT · listed by 0 tracked vendors AutoRABIT Automation Anywhere · listed by 0 tracked vendors Automation Anywhere Blitzz · listed by 0 tracked vendors Blitzz Bucksense · listed by 0 tracked vendors Bucksense Candex · listed by 0 tracked vendors Candex CloudRadial · listed by 0 tracked vendors CloudRadial Duocircle · listed by 0 tracked vendors Duocircle EZO · listed by 0 tracked vendors EZO FreeBusy · listed by 0 tracked vendors FreeBusy Genezio · listed by 0 tracked vendors Genezio Infrascale · listed by 0 tracked vendors Infrascale IronWiFi · listed by 0 tracked vendors IronWiFi JDXpert · listed by 0 tracked vendors JDXpert + 12 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Veryfi SMS Delivery Delays from Twilio to Airtel India ↗ minor −15 min 4 h 58 min
SendGrid subprocessor of Veryfi SMS Delivery Delays from Twilio to Airtel India ↗ minor −15 min 4 h 58 min
Stripe subprocessor of Veryfi Stripe Support Systems issue ↗ no impact stated +10 min 7 h 4 min
Intercom subprocessor of Veryfi Issues with Fin for Salesforce ↗ minor +1 h 57 min 5 h 27 min
Digicert lists Zoho (2 hops) DigiCert Alert - Chat & Email Third-Party Service Issue ↗ major −14 min 12 h 33 min

Incidents

minor Telesign 2-Way service interruptions Brazil (BR) Sep 17 12:03 5 days 7 457 minor Sinch Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292) Sep 17 11:46 28 h 8 min 28 1,163 major Anaplan Platform Alerts Sep 17 11:18 16 min 3 17 minor NinjaOne EU – Apple APNs Certificate Creation and Renewal Issues Sep 17 10:55 1 h 29 min 1 3 no impact stated Nebius Resuming IAM accounts is unavailable Sep 17 10:46 58 min 12 669 1minor Twilio· SendGrid· Segment MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia Sep 17 10:19 4 h 9 min 815 1,881 1major Matillion Some Maia runners failing to start (EU and US regions) Sep 17 10:09 10 min 2 14 major monday.com Issues with automations and integrations Sep 17 10:07 32 min 18 53 minor Imperva [INC-1134] Degradation of performance in Imperva Management Console Sep 17 09:45 33 min 5 53 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to H3G United Kingdom Sep 17 09:43 6 h 37 min 815 1,881 4no impact stated FastSpring Custom Orders Unavailable Sep 17 09:35 2 h 26 min 8 17 minor Bullhorn Bullhorn Back Office - Unable to Send Onboarding Sep 17 09:33 15 min 2 3 no impact stated Brevo Security Incident - ClickFix Sep 17 09:32 — 21 28 minor Webflow [RESOLVED] Reports of issues authorizing MCP for sites within Client Workspaces Sep 17 09:30 41 min 16 28 minor Brevo Multiple Services are Impacted Sep 17 09:20 1 h 40 min 21 28 minor Twilio· SendGrid· Segment User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines Sep 17 09:14 7 h 14 min 815 1,881 4minor monday.com Partial UI functionality degradation Sep 17 09:11 1 h 54 min 18 53 minor Tavily Tavily website degraded performance Sep 17 08:40 38 min 6 89 minor Exact Exact Online - OOPS error when opening the overview Revenue Forecast in Subscriptions (NL/BE) Sep 17 08:31 22 h 27 min 1 2 major Automattic "Crowdsignal" is Down Sep 17 08:21 13 min 17 148 major Automattic "Crowdsignal" is Down Sep 17 08:09 2 min 17 148 minor Scaleway [CKPT] (fr-par) Some customers may have traces ingestion and query unavailability Sep 17 07:59 — 22 353 minor Kaseya VSA9 - Service Disruption - remotecarece3 Sep 17 07:33 2 h 1 min 2 3 no impact stated Hostinger· Hosting24 hPanel Accessibility Issues Sep 17 07:01 33 min 1 major Canonical "Landscape" is Down Sep 17 06:41 13 min 1 1,391 minor Fireworks Service Degradation for GLM 5.2 US Sep 17 06:41 12 min 54 1,375 no impact stated Composio Elevated errors on platform APIs Sep 17 06:40 16 min 9 22 minor Conga Investigating Issue Impacting Conga Platform - EU region Sep 17 06:04 6 h 37 min 9 516 major Pinecone [Serverless][AWS][us-west-2] 5xx errors on the readpath Sep 17 05:37 11 h 7 min 32 320 no impact stated Vercel Failures delivering Logs to Drains Sep 17 05:11 2 h 171 801 2minor ChargeBee API Service Degradation Sep 17 03:51 1 min 58 370 major Canonical "Landscape" is Down Sep 17 03:32 24 min 1 1,391 minor Genesys Elevated Error Rates - Americas (US-East) Sep 17 01:33 3 h 41 min 7 30 minor FingerprintPro Webhooks Degradation Sep 17 01:30 1 h 19 min 2 3 no impact stated Broadcom EMEA and NAM Email Quarantine Portal Login Issue Sep 17 01:21 30 h 29 min 2 major Retell AI Call service disruption Sep 17 01:15 19 min 7 67 minor Criteo Data Processing Delays - Reporting Tools Affected Sep 17 01:13 4 h 25 min 4 critical Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 17 01:11 13 h 20 min 12 66 1no impact stated Genesys Elevated Error Rates - APAC (Sydney) Sep 17 00:50 1 min 7 30 minor Dash0 Spans ingestion delay in AWS eu-west-1 region Sep 17 00:21 2 h 21 min 3 14 minor Notion· Notion Duplicate characters when editing with a Korean keyboard on iOS Sep 16 23:58 22 h 5 min 37 161 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 16 23:57 2 h 50 min 2 3 no impact stated Stripe Elevated declines on Visa Sep 16 23:33 1 h 44 min 713 1,636 1minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States Sep 16 23:29 20 h 28 min 815 1,881 6minor Worldpay INC0652637 - Credit/Debit Network - Visa Sep 16 23:21 2 h 45 min 10 55 no impact stated Formassembly Salesforce Connector Authorization Issues Following Recent Salesforce Outage Sep 16 22:43 15 h 46 min 1 minor Workato Deployments and RLCM Performance Degradation Sep 16 21:50 9 h 9 min 66 713 major Discord Issue establishing voice call Sep 16 21:32 1 h 2 min 14 111 no impact stated Prismatic Elevated error rates in US-WEST-2 only Sep 16 21:18 1 min 6 20 minor Qualys US Platform 3: Delay in data processing to the UI and via API (IM-12872) Sep 16 20:24 44 h 44 min 6 21

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