UserVoice

uservoice.com

UserVoice declares 16 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 27, 2026. 8 tracked vendors name UserVoice as a subprocessor, including PandaDoc, Fathom and Lusha.

Subprocessors CSV of UserVoice's subprocessors · Atom feed of UserVoice's subprocessors DORA draft CSV of UserVoice's subprocessors as declared by UserVoice what's this? · 

16 third parties.

NamePurposeLocationListed since
Akismet
Amazon Web Services
Anthrpoic (starting 08/31/2026)
BugSnag
Catalyst
CloudFlare
Google Cloud Platform
Hex
HubSpot
Mailgun
OpenAI AI
PostHog
Processor Name
Tray.io
Zendesk
Zoho

Web TechnologiesCSV of UserVoice's web technologies · Atom feed of UserVoice's web technologies

UserVoice's homepage made 147 requests to 19 domains, 8 services controlled by another company, and 1 domain not identified.

Marketing automation (4): HubSpot, Apollo, Clearbit; usually detected as Marketing automation: AdobeAdvertising (1): Google CloudCookie compliance (1): TermlyCDN (1): jsDelivrOther (1): JavaScript libraries: Webflow

8 third parties by category: Marketing automation 4Advertising 1Cookie compliance 1CDN 1Other 1

Third parties 8 · 142 requests
Adobe typekit.net 46% of the page's requests 67
Webflow Webflow 1.6.0 jQuery 3.5.1 28% of the page's requests 41
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 7% of the page's requests 11
HubSpotsubprocessor HubSpot 5% of the page's requests 8
Termly Termly 5% of the page's requests 8
Apollo Apollo.io 2% of the page's requests 3
jsDelivr jsDelivr 2% of the page's requests 3
Clearbit Clearbit <1% of the page's requests 1
Unknown 1 · 4 requests

webflow.services

First party 1 · 1 request
UserVoice Adobe Fonts 1.21.0 Cloudflare HSTS HTTP/3 HubSpot Chat Open Graph Priority Hints Splide Typekit 1.21.0 Webpack <1% of the page's requests 1

6 tracked companies loaded by the homepage are not in UserVoice's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (8)CSV of the companies listing UserVoice · Atom feed of the companies listing UserVoice

8 companies
  • DoiT doit.com Feedback management platform used for engaging customers and gathering valuable insights. The platform facilitates efficient communication through features such as feedback forums and support ticket systems, helping to prioritize customer needs and enhance their products and services.
  • Eptura eptura.com Customer Feedback/Engagement (only in scope with interaction from user)
  • Fathom fathom.ai Feedback Tracking Platform
  • Gatekeeper gatekeeperhq.com Customer Ideas Forum
  • Harvest getharvest.com Customer Communications
  • Lusha lusha.com Customer Feedback Platform
  • PandaDoc pandadoc.com Voluntary Suggestion Portal for Customers
  • SmartRecruiters smartrecruiters.com Collecting, aggregating, analysing, and managing product feedback on behalf of the customer via a cloud-based SaaS platform

Service statusCSV of UserVoice's status page incidents · Atom feed of UserVoice's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: 1 incident (1 no impact stated)Nov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Intermittent Slowness in the Applicationno impact stated—
Site Outageminor1 h 56 min
Admin Settings Outageminor1 h 48 min
Admin Settingsno impact stated1 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 1 h 48 min Feb 2026: 1 incident (1 minor) · typical time to resolve 1 h 56 min Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 1 incident (1 no impact stated) Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As UserVoice's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by UserVoice's subprocessorsCSV of incidents reported by vendors UserVoice lists · Atom feed of incidents reported by vendors UserVoice lists

46 reported incidents in the last 30 days, by 5 of the vendors UserVoice lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that UserVoice was involved.

DateCompanyIncidentImpactLasted
Automattic"Spacefast API (Spacefast)" is Down major1 min
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
Automattic"Spacefast API (Spacefast)" is Down major2 min
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
Automattic"Beeper" is Down major8 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
HubSpotHubSpot is experiencing issues no impact stated22 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
MailgunRoute delays in EU Region minor1 h 3 min
OpenAI6.1 Sol Degraded Model Performance minor1 h 17 min
OpenAIElevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories no impact stated29 min
OpenAIElevated error rates for Ads POST requests minor11 min
OpenAIDegraded experience with ChatGPT app connections using CIMD minor50 min
OpenAIHelp Center Chat Support Degraded no impact stated32 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated2 h 47 min
OpenAIDelays in customer support responses no impact stated2 h 17 min

And 21 more. All of them: CSV · Who is around them.

ChangesCSV of UserVoice's changes · Atom feed of UserVoice's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for UserVoice's site

UserVoice transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/uservoice"><img src="https://thirdpartyindex.com/badge/uservoice.svg" alt="UserVoice transparency rating on Third Party Index" height="20"></a>
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