UserVoice
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | partial | 0 / 8 |
| Purposes | partial | 0 / 7 |
| Data processing addendum | 12 / 12 | |
| Trust center | not found | 0 / 8 |
| Privacy policy | not found | 0 / 6 |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 60 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For UserVoice's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/uservoice"><img src="https://thirdpartyindex.com/badge/uservoice.svg" alt="UserVoice transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/uservoice)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Akismet | |||
| Amazon Web Services | |||
| Anthrpoic (starting 08/31/2026) | |||
| BugSnag | |||
| Catalyst | |||
| CloudFlare | |||
| Google Cloud Platform | |||
| Hex | |||
| HubSpot | |||
| Mailgun | |||
| OpenAI | |||
| PostHog | |||
| Processor Name | |||
| Tray.io | |||
| Zendesk | |||
| Zoho |
Listed as a subprocessor by (5)
Purposes as each company states them.
DoiT doit.com Feedback management platform used for engaging customers and gathering valuable insights. The platform facilitates efficient communication through features such as feedback forums and support ticket systems, helping to prioritize customer needs and enhance their products and services.
Fathom fathom.ai Feedback Tracking Platform
Lusha lusha.com Customer Feedback Platform
- PandaDoc pandadoc.com Voluntary Suggestion Portal for Customers
SmartRecruiters smartrecruiters.com Collecting, aggregating, analysing, and managing product feedback on behalf of the customer via a cloud-based SaaS platform
Service status
0 incidents in the last 90 days
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Site Outage | minor | 1 h 56 min evidence | |
| Admin Settings Outage | minor | 1 h 48 min evidence | |
| Admin Settings | none | 1 min evidence |
As UserVoice's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.