Third Party Index

Upstream incidents

major· Decagon· · 23 min

Investigating Issue with Admin Portal

Listed as a subprocessor by 3 tracked vendors · 47 within 2 hops · In window: 3 of its subprocessors

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 691 tracked vendors · incident: Overbilling for OpenAI-hosted containers in the Agent API, Sep 18 22:29 UTC OpenAI WorkOS · listed by 109 tracked vendors · incident: Elevated API Errors, Sep 18 22:49 UTC WorkOS ElevenLabs · listed by 80 tracked vendors · incident: Some ElevenAgents calls failed to start, Sep 19 00:34 UTC ElevenLabs Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud Microsoft · listed by 661 tracked vendors Microsoft Cloudflare · listed by 514 tracked vendors Cloudflare Anthropic · listed by 511 tracked vendors Anthropic Twilio · listed by 426 tracked vendors Twilio Vercel · listed by 142 tracked vendors Vercel ClickHouse · listed by 126 tracked vendors ClickHouse Databricks · listed by 84 tracked vendors Databricks Fireworks · listed by 52 tracked vendors Fireworks Baseten · listed by 50 tracked vendors Baseten Decagon · listed by 3 tracked vendors Decagon GitLab · listed by 22 tracked vendors GitLab Webflow · listed by 13 tracked vendors Webflow Figma · listed by 11 tracked vendors Figma Tinybird · listed by 15 tracked vendors Tinybird Checkr · listed by 11 tracked vendors Checkr Userflow · listed by 7 tracked vendors Userflow WorkRamp · listed by 3 tracked vendors WorkRamp Yousign · listed by 3 tracked vendors Yousign Acquia · listed by 2 tracked vendors Acquia Hyperbolic · listed by 2 tracked vendors Hyperbolic Rewardful · listed by 2 tracked vendors Rewardful Darktrace · listed by 1 tracked vendor Darktrace Descript · listed by 1 tracked vendor Descript Digistorm AU · listed by 1 tracked vendor Digistorm AU HirePort · listed by 1 tracked vendor HirePort Read AI · listed by 1 tracked vendor Read AI Zipy.ai · listed by 1 tracked vendor Zipy.ai memoQ · listed by 1 tracked vendor memoQ tl;dv · listed by 1 tracked vendor tl;dv Allvue Systems · listed by 0 tracked vendors Allvue Systems Apica · listed by 0 tracked vendors Apica Bluebeam · listed by 0 tracked vendors Bluebeam Darktrace Federal · listed by 0 tracked vendors Darktrace Federal + 11 more+ 24 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Decagon Overbilling for OpenAI-hosted containers in the Agent API ↗ no impact stated −9 min 9 h 22 min
WorkOS subprocessor of Decagon Elevated API Errors ↗ major +10 min 39 min
ElevenLabs subprocessor of Decagon Some ElevenAgents calls failed to start ↗ major +1 h 55 min 1 h 34 min

Incidents

minor Drata MSSP / Multi-Instance Management Client List Unavailable Sep 19 18:43 1 h 36 min 16 79 minor LogicMonitor LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Sep 19 17:57 15 min 1 minor Beefree PDFs and Thumbnail creation outage Sep 19 17:57 7 min 3 5 minor LogicMonitor LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Sep 19 17:27 21 min 1 minor Fireworks Service Degradation for Kimi K3 Fast Sep 19 16:58 5 min 52 1,214 major Canonical "lists.ubuntu.com" is Down Sep 19 15:33 13 min 1 1,176 no impact stated PropelAuth Increased Timeouts Sep 19 13:52 4 min 3 13 minor Infobip India - WhatsApp Template Service Degradation Sep 19 13:51 21 min 18 151 critical Brevo Issues with Contacts and Imports services Sep 19 12:51 38 min 15 20 no impact stated Bandwidth Messaging Incident - Verizon Wireless Sep 19 12:11 — 12 61 minor Rapid7 Vulnerability Management - Dashboard and Reporting Degradation Sep 19 11:49 24 min 8 26 minor Fireworks Service Degradation for GLM 5.3 US Sep 19 11:31 6 min 52 1,214 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to MTS Russia Sep 19 11:30 5 h 5 min 721 1,617 no impact stated LINK Mobility Group ASA [myLINK 2.0] Unscheduled disturbance Sep 19 09:30 — 3 10 minor Telesign Operator Alert - Russia (RU) - Mobile TeleSystems (MTS) (250/01) 09/19/26 Sep 19 09:18 3 h 55 min 7 407 minor Fireworks Service Degradation for GLM 5.3 Fast Sep 19 05:00 8 min 52 1,214 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 19 04:58 4 min 1 4 no impact stated Worldpay INC0655989 - We have resolved issues with Authorization & Payments on the Latin America (LatAm) Gateway. Sep 19 03:35 — 10 48 minor GoDaddy My Products Page Degraded Sep 19 01:52 1 h 3 9 no impact stated Prime Intellect Sandboxes are Inaccessible Sep 19 01:11 — 1 no impact stated Hostinger· Hosting24 Emergency Server br-cam-pve-node2561 Maintenance Sep 19 00:51 1 h 11 min 1 major ElevenLabs Some ElevenAgents calls failed to start Sep 19 00:34 1 h 34 min 80 1,313 major dbt Labs Schema Hydration Panic Sep 18 23:31 14 h 58 min 45 463 minor HeyGen HeyGen Video Workflow Failures Sep 18 23:03 6 h 17 min 5 7 minor Maxio Advanced Billing CSV Exports Delayed Sep 18 23:02 50 min 19 38 no impact stated Granola Third party service experiencing issues Sep 18 23:02 11 min 7 36 minor Cursor Sign-in and dashboard errors for some users Sep 18 23:02 11 min 8 24 no impact stated OpenAI SSO sign-in and SCIM provisioning issues Sep 18 23:00 18 min 691 1,663 12no impact stated Composio Authentication related issues on dashboard and for you (CLI and MCP) Sep 18 22:58 7 min 6 13 critical Factory Service Disruption: User Authentication Sep 18 22:57 13 min 1 4 major Clarify Unable to sign up and log in Sep 18 22:56 1 h 20 min 1 critical Plain Plain app is down Sep 18 22:49 12 min 41 883 3major WorkOS Elevated API Errors Sep 18 22:49 39 min 109 1,086 8no impact stated Zoom Service Degradation Affecting ZoomMate Sep 18 22:45 18 min 162 841 major Decagon Investigating Issue with Admin Portal Sep 18 22:39 23 min 3 47 no impact stated OpenAI Overbilling for OpenAI-hosted containers in the Agent API Sep 18 22:29 9 h 22 min 691 1,663 12major Sumo Logic Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA) Sep 18 21:57 9 min 27 580 1no impact stated OpenAI Delayed support responses Sep 18 21:36 3 h 33 min 691 1,663 16minor Vercel Deployment stuck in initializing state Sep 18 21:36 55 min 142 692 9minor Twilio· SendGrid· Segment A2P 10DLC Campaign Statuses Remaining 'In Review' Sep 18 21:34 2 h 32 min 721 1,617 10minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo Sep 18 21:21 1 h 22 min 721 1,617 10no impact stated Lithic Visa clearing delay Sep 18 21:16 15 h 34 min 1 2 major Squarespace Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update Sep 18 20:35 3 days 4 major Vercel Elevated Errors Triggering Deployments Sep 18 20:32 49 min 142 692 1minor Clearbit Salesforce synchronization issues Sep 18 20:12 4 days 33 529 no impact stated Bandwidth Bandwidth App - Insights Incident Sep 18 19:32 — 12 61 minor Twilio· SendGrid· Segment Delays with Phone Number Registration to A2P 10DLC Sep 18 19:21 4 h 39 min 721 1,617 1minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo Sep 18 19:14 46 h 12 min 721 1,617 1critical Etleap App is unavailable Sep 18 18:30 40 min 1 37 no impact stated Zenduty Degraded Performance – Delayed Incident Notification Delivery Sep 18 18:30 — 1

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