Darktrace
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | partial | 6 / 8 |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | 6 / 6 | |
| Security page | not found | 0 / 5 |
| Status page | not found | 0 / 5 |
| Vulnerability disclosure | 5 / 5 | |
| Pages still reachable | 8 / 8 | |
| Total | 76 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Darktrace's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/darktrace"><img src="https://thirdpartyindex.com/badge/darktrace.svg" alt="Darktrace transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/darktrace)Compliance
- Certified
- Says it complies with
Certifications as Darktrace's trust center lists them; reports are usually shared on request (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center conveyor | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| security.txt | snapshot | ||
| Security advisories | snapshot |
Subprocessors
18 third parties, 1 affiliate. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon | Secure cloud service | US, Canada, UK | |
| Atlassian Pty Ltd. | Production issues/incidents tracking and communication | Netherlands | |
| Australia Pty Ltd. | 24/7 customer support services | ||
| Gainsight | Customer engagement and analytics tracking | Frankfurt | |
| Gitlab | Production issues/incidents tracking and communication | UK | |
| Google LLC | Secure cloud service provider (Google Cloud Platform) for Darktrace products and services | US and Netherlands | |
| Hubspot | Marketing and communication management with customers | Germany | |
| Japan K.K | 24/7 customer support services | ||
| Korea Ltd. | 24/7 customer support services | ||
| Mailgun | Mass mailing capability | EU, US | |
| Microsoft Corporation | Microsoft 365 and Secure cloud service provider (Azure) for Darktrace products and services | US, UK, Netherlands, Canada, Singapore, Ireland, UAE, South Africa and Australia based upon the customer’s choice | |
| Pylon | Processing and analysing user engagement and operational data | US | |
| Salesforce | Customer relationship and sales data management | UK, Stockholm, Amsterdam | |
| Services, Inc. | products and services | Netherlands, Australia and Singapore based upon the customer’s choice | |
| Singapore Pte Ltd. | 24/7 customer support services | ||
| South Africa Pty Ltd. | 24/7 customer support services | ||
| Web | provider for Darktrace | Ireland | |
| Zendesk | Managing customer support interactions and tickets | UK, US, Ireland, EU, Japan, Australia |
Listed as a subprocessor by (1)
Purposes as each company states them.
Darktrace Federal darktracefederal.com Darktrace services and; Darktrace services and 24/7 customer support services
Changes
None since tracking began.