Read AI
Subprocessors
25 third parties. CSVof Read AI's subprocessors · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | All service data is eligible to be processed within AWS; Cloud provider | United States (EU/Canada available on request) | |
| Anthropic AI | All subprocessors are bound by a restrictive Data Processing Agreement that includes zero re-use and zero retention.; Augmentation of Meeting Data | United States | |
| Common Room | Customer Enrichment | United States | |
| Confluence | Document management; Optional user-initiated integration and user-directed content sharing. | United States | |
| CoreWeave | Compute Infrastructure; Effective October 3, 2026 | United States | |
| Customer.io | Customer Engagement; Effective October 3, 2026 | United States | |
| Databricks | Data storage and processing | United States | |
| Google Analytics | Cookie tracking identifiers, IP address, basic user contact information, geolocation, and product usage events.; Website and product usage analytics | United States | |
| HubSpot | Customer management, and optional user-initiated integration with content sharing.; Marketing | United States | |
| IPinfo | IP Geographic Lookup | United States | |
| Jira | Optional user integration; Optional user-initiated integration | United States | |
| Microsoft Teams | Transactional messages; User and participant names; raw and summarized content and content extractions including key questions, action items, and other generated content. | United States | |
| Mixpanel | Data analytics; User analytics and segmentation for marketing purposes. | United States | |
| Notion | Optional user integration; Optional user-initiated integration | United States | |
| OpenAI AI | All subprocessors are bound by a restrictive Data Processing Agreement that includes zero re-use and zero retention.; Augmentation of Meeting Data | United States (EU/Canada available on request) | |
| Pagerduty | Service fault data; Technical and availability alerting | United States | |
| Resend | Effective October 3, 2026; Email Infrastructure | United States | |
| Sendgrid | Transaction and marketing email processing; User names and email addresses; content summary previews. | United States | |
| Sentry | Cloud monitoring; Service fault data | United States | |
| Slack | Optional transactional messages; Optional user integration | United States | |
| Statsig | Data analytics | United States | |
| Stripe | Finance and payments | United States | |
| Tavily | Internet Search; Source of public data for Ask Read | United States | |
| Webflow | Marketing website | United States | |
| Zendesk | Customer Support; Email addresses; Crash reporting | United States |
Listed as a subprocessor by (1)
Tivian tivian.com Meeting assistant, used for recording, taking notes and summarizing meetings
Compliance
Certifications as Read AI's trust center lists them; reports are usually shared on request (evidence)
Service status
90 days agotoday
- 7 incidents in 90 days
- 3 major or critical
- 2 h 4 min typical time to resolve
- 3 h 8 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Read AI is experiencing an issue with Ask Read. | major | 2 h 4 min | |
| Read AI integrations are experiencing a synchronization issue. | minor | 3 h 2 min | |
| Read AI is experiencing delays in meeting report processing. | minor | 1 h 54 min | |
| Read AI is experiencing delays in meeting report proccessing. | no impact stated | 14 h 8 min | |
| Read AI may not join some Zoom meetings | critical | 3 h 8 min | |
| Read AI is experiencing an issue joining some meetings. | major | 56 min | |
| Issue loading reports | minor | 1 h 1 min | |
| Read AI is experiencing delays in meeting report proccessing. | minor | 3 h 12 min |
Incidents per month
critical major minor no impact stated before or partly before our history
Components affected
| Component | Incidents | Bar |
|---|---|---|
| Read AI Web Application | 6 | |
| Meeting Report Generation | 3 | |
| Ask Read | 2 | |
| Zoom Meeting Bots | 2 | |
| Google Meet Botless Experience | 1 | |
| Google Meet Meeting Bots | 1 | |
| Microsoft Teams Meeting Bots | 1 |
As Read AI's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.