Abacum

abacum.ai

Abacum declares 16 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Microsoft and Anthropic. No published changes since we first read it on Sep 22, 2026.

Subprocessors CSV of Abacum's subprocessors · Atom feed of Abacum's subprocessors DORA draft CSV of Abacum's subprocessors as declared by Abacum what's this? · 

16 third parties.

NamePurposeLocationListed since
Amazon Web Services
Cloud Infrastructure Hosting and Optional AI Processing Services; Infrastructure Services (Mandatory) Amazon Web Services (AWS) is used as our cloud infrastructure provider to host the Abacum platform and store customer data. This applies to all customers. AI Services (Optional) Where AI-related services form part of the agreed services, AWS may process data to support those functionalities. All processing is restricted to regions within the European Economic Area (EEA). In this case, additional EEA regions may be used for redundancy and high availability where AI services are enabled.
EEA (Ireland & Germany)
Anthropic PBC AIAI Assistive ServicesUnited States
Datadog Data warehousing of analytics dataEEA (Germany)
Finch *Optional subprocessor. Active where HRIS integration forms part of the agreed services*; API for HR systems integrationUS
Fivetran *Optional subprocessor: Active where specific integrations form part of the agreed services*; System Integration ProviderEEA & US
Jira Internal support collaborationEEA & US
LangChain *Optional subproccessor. Active where AI features form part of the agreed services*; Unified Observability & Evals platform for LLMsEEA (Netherlands, Germany)
Magic Bell System NotificationsUS
Microsoft Corporation *Optional subprocessor. Active where AI features form part of the agreed services*; AI ServicesEEA (Multiple Regions)
Mixpanel Analytics DataEEA (Netherlands)
Pylon Customer SupportUS
Segment Analytics DataUS
Sentry Application monitoring and error trackingUS
Slack Messaging servicesUS
Vitally Customer Success PlatformSweden
WorkOS Single-Sign-on ServiceUS

Web TechnologiesCSV of Abacum's web technologies · Atom feed of Abacum's web technologies

Abacum's homepage made 546 requests to 43 domains, and 16 services controlled by another company.

Analytics (6): HubSpot, Meta, G2.com, LinkedIn, Hotjar, UnifyMarketing automation (4): 6Sense Insights, Inc., Conversion, Apollo, DreamdataAdvertising (3): Google Cloud, OpenAI; usually detected as Advertising: MicrosoftCookie compliance (1): CookieYesOther (2): Form builders: Default; Page builders: Framer

16 third parties by category: Analytics 6Marketing automation 4Advertising 3Cookie compliance 1Other 2

Third parties 16 · 532 requests
Framer Framer Sites 71% of the page's requests 390
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager YouTube 12% of the page's requests 64
6Sense Insights, Inc. 6sense 3% of the page's requests 18
CookieYes CookieYes 2% of the page's requests 11
HubSpot HubSpot HubSpot Analytics 2% of the page's requests 11
Microsoftsubprocessor clarity.ms, bing.com, bing.net 1% of the page's requests 8
Meta Facebook Pixel 2.9.438 1% of the page's requests 7
Conversion Conversion <1% of the page's requests 4
OpenAI ChatGPT Ads Measurement Pixel <1% of the page's requests 4
Apollo Apollo.io <1% of the page's requests 3
G2.com G2 Track Your Prospects <1% of the page's requests 3
LinkedIn Linkedin Insight Tag <1% of the page's requests 3
Hotjar Hotjar <1% of the page's requests 2
Unify Unify <1% of the page's requests 2
Default Default (default.com) <1% of the page's requests 1
Dreamdata Dreamdata <1% of the page's requests 1
First party 1 · 14 requests
Abacum Framer Motion Google Font API HSTS HTTP/3 Microsoft Advertising Microsoft Clarity Open Graph PostHog Priority Hints React core-js 3.32.2 3% of the page's requests 14

12 tracked companies loaded by the homepage are not in Abacum's subprocessor list. A website can use a service without it processing customer data.

ComplianceCSV of Abacum's compliance · Atom feed of Abacum's compliance

Certified
Says it complies with

Certifications as Abacum's trust center lists them; reports are usually shared on request (evidence)

Incidents reported by Abacum's subprocessorsCSV of incidents reported by vendors Abacum lists · Atom feed of incidents reported by vendors Abacum lists

232 reported incidents in the last 30 days, by 9 of the vendors Abacum lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Abacum was involved.

DateCompanyIncidentImpactLasted
SegmentMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minorongoing
SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
SentryUS issues feed throwing intermittent errors minor51 min
SegmentVoice Call Failures in JP1 minor3 h 51 min
SegmentOn Call Engineers are Investigating no impact statedongoing
PylonSlack Integration Connection Issues major3 h 13 min
SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SegmentIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
SegmentWhatsApp Business API Message Send Failures minor16 h 29 min
SegmentVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SegmentVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SegmentSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SegmentSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
SegmentSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
SegmentSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
SegmentSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
SegmentSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
SegmentSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min

And 207 more. All of them: CSV · Who is around them.

ChangesCSV of Abacum's changes · Atom feed of Abacum's changes

See the list as we read it on any date: Time machine

None since tracking began.

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