Candu
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | not found | 0 / 8 |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | not found | 0 / 5 |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 76 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Candu's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/candu"><img src="https://thirdpartyindex.com/badge/candu.svg" alt="Candu transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/candu)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Anthropic, PBC (Claude) | AI / model providers; LLM inference provider for optional AI features, including GitHub-connected Code Chat (code understanding, Q&A, and generation). | USA | |
| AWS | Infra; The AWS Partner Network (APN) includes thousands of systems integrators who specialize in AWS services and tens of thousands of independent software vendors (ISVs) who adapt their technology to work on AWS. | EMEA (Ireland) | |
| Channeled | Customer Support; Unified inbox and automation platform used to manage customer communications in Slack. | USA | |
| Cloudflare | Infra; Used as a CDN and Edge compute. Cloudflare processes a limited amount of Personal Data (end-user IDs, user IP addresses, browser and operating system related information) for logging, security, and abuse prevention purposes. | Local - Cloudflare routes traffic to worldwide data centers closest to the user's location. | |
| Customer.io | Communication marketing and customer support services; Sales / Marketing | EMEA (Ireland) | |
| Google Analytics | Product Analytics; Web analytics service | USA | |
| Hubspot | CRM platform used for marketing & sales activities.; Sales / Marketing | USA | |
| Intercom | Customer Support; Customer support tool providing in-app chat & the Candu support center. | USA | |
| Logo.dev | Logo API used to source company logos in the UI where branding is enabled; Other / enrichment | USA | |
| LogRocket | Product Analytics; Session replay, error and performance monitoring used to diagnose and fix product issues | USA | |
| OpenAI | AI / model providers; Frontier Models | USA |
Listed as a subprocessor by (1)
Purposes as each company states them.
15Five 15five.com
Changes
None since tracking began.