Third Party Index

Ceros

ceros.com

Subprocessors

27 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services AWS Redshift, AWS API Gateway, AWS Kinesis Stream, AWS Lambda, AWS Data Pipeline, AWS ElasticSearch Relevant Customer Data: Content created within the Studio and included in published experiences is processed by this Sub-processor. In addition, the Sub-processor may process User information such as IP addresses, login credentials, and names provided to the application.; Cloud ProviderAWS US East (N. Virginia)
Anthropic AI Service Provider; Relevant Customer Data: AI Features are optional and may be disabled by customers. When AI Features are disabled, Anthropic will not process any Customer data in connection with such features. If Customers elect to use AI Features, Anthropic will process only the data included in the applicable user inputs for the purpose of generating AI outputs. Such data will not be used to train Anthropic’s large language models or to provide services to any other customers of Anthropic or Ceros.United States
appcues Relevant Customer Data: IP address and user name associated with login credentials, based on authentication information provided by the customer or via SSO.; User Tracking and AnalyticsUnites States
ClickUp Project Management Software; Relevant Customer Data: Manages project-specific information provided by a customer in conjunction with the purchase of professional services from Ceros. If the customer does not work with Ceros in this capacity, this Sub-processor will not process any customer data.United States
Cloudflare Content Delivery Network; Relevant Customer Data: Content included in all Ceros applications will be processed by this Sub-processor.United States
Digital Ocean Automated Pilot Signup; Relevant Customer Data: Business and contract details related to the purchase of a Pilot with Ceros.United States
Google Cloud (Google Vertex APIs) AI Service Provider; Relevant Customer Data: AI Features are optional and may be disabled by customers. When AI Features are disabled, Google will not process any data in connection with such features. If a customer elects to use AI Features, Google will process only the data included in the applicable user inputs for the purpose of generating AI outputs. Such data will not be used to train Google’s large language models or to provide services to any other customers of Google or Ceros.United States
Google Tag Manager Relevant Customer Data: The IP address used at login and the username associated with each login. The specific data processed will depend on the authentication method chosen by the customer, including whether single sign-on (SSO) is used.; Tracking User Sign-onsUnited States
Grafana Relevant Customer Data: IP address associated with login credentials. AI Features are optional and may be disabled by customers. When AI Features are disabled, Grafana will not process any data in connection with such features. If a customer elects to use AI Features, Grafana will process only the data included in the applicable user inputs for the purpose of generating AI outputs. AI interactions may be stored within Grafana for debugging purposes for a period of three (3) months, after which such data will be permanently deleted. Grafana will not use AI feature data to provide services to any other customers of Grafana or Ceros.; System Monitoring, AI Traffic Routing and DebuggingUnited States
Intercom Email and Chat Support; Relevant Customer Data: IP address and user name associated with login credentials, based on authentication information provided by the customer or via SSO.United States
Lacework Network Security Monitoring; Relevant Customer Data: IP address and user name associated with login credentials, based on authentication information provided by the customer or via SSO.United States
LogRocket Relevant Customer Data: IP address and user name associated with login credentials, based on authentication information provided by the customer or via SSO.; User Tracking and AnalyticsUnited States
Metronome Relevant Customer Data: AI Features are optional and may be disabled by customers. If a customer elects to use AI Features, Metronome will be used solely to track AI usage, calculate usage-based credits, and generate related billing. Metronome will process only the data necessary for these purposes; Usage-Based BillingUnited States
Mixpanel Relevant Customer Data: IP address and user name associated with login credentials, based on authentication information provided by the customer or via SSO.; User Tracking and AnalyticsUnited States
Okta Identity provider; Relevant Customer Data: Primary authentication service for Ceros applications, processing user names, email addresses, passwords, and IP addresses based on customer-provided authentication information or SSO.United States
OpenAI AI Services; Relevant Customer Data: Optional AI features; if used, OpenAI processes only the user’s input. No data is used to train OpenAI’s models or shared to provide services to other customers.United States
Openrouter AI Traffic Routing; Relevant Customer Data: AI Features are optional and may be disabled by customers. When AI Features are disabled, Openrouter will not process any data in connection with such features. If a customer elects to use AI Features, Openrouter will process only the data included in the applicable user inputs for the purpose of generating AI outputs. Such data will not be used to train Openrouter's large language models or to provide services to any other customers of Openrouter or Ceros.United States
Pinecone Relevant Customer Data: Gong call transcripts may be processed by this Sub-processor. If a customer requests that Gong not be used, no customer data will be processed.; Vector DatabaseUnited States
Postmark Engineering; Relevant Customer Data: The name and email provided by a customer during Pilot acceptance.United States
Remove.bg Image Processing; Relevant Customer Data: Any images uploaded to Ceros.Austria
Replicate AI Image Generation; Relevant Customer Data: AI Features are optional and may be disabled by customers. When AI Features are disabled, Replicate will not process any data on behalf of Ceros in connection with such features. If Customers elect to use AI Features, the data processed will be limited to the data included in the applicable user inputs. Such data will not be used to train Replicate’s large language models or to provide services to any other customers of Replicate or Ceros.United States
Rollbar Error Tracking Service; Relevant Customer Data: If an error is logged it will displace partial information from the username associated with the login generating the error along with IP address. The information processed will therefore depend on the user authentication information provided by the customer and/or if SSO is utilized.United States
Sentry Cloud monitoring; Relevant Customer Data: If an error is logged it will displace partial information from the username associated with the login generating the error along with IP address. The information processed will therefore depend on the user authentication information provided by the customer and/or if SSO is utilized.United States
Stripe Payment Processing; Relevant Customer Data: The limited Customer Data necessary for Stripe to provide credit card payment processing. Stripe will process data only when a customer elects to pay by credit card and solely to provide the applicable payment services, comply with legal obligations, prevent fraud, and perform reconciliation or reporting.United States
Urlbox Relevant Customer Data: The URLs submitted, any parameters or metadata included in a request, and the page content temporarily needed to render screenshots (HTML, images, CSS, and JavaScript).; Website Screenshot ServiceUnited States
Xara PDF Processing; Relevant Customer Data: The files and content that a customers submit for PDF import, including the text, images, and metadata contained in the PDF. Xara will process this data solely for the purpose of performing the requested PDF import.Germany
Zencoder Relevant Customer Data: Any video uploaded to Ceros.; Video TranscodingUnited States

Compliance

Certified

Certifications as Ceros's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Degraded Performance with Content Creationminor2 h 58 min
User Access Disruptedmajor3 h 48 min
Service Disruption Due to Downstream Provider Outagemajor5 h 17 min

Incidents per month

0 2 4 Oct 2025: 1 incident (1 major) · typical time to resolve 5 h 17 min Nov 2025: 0 incidents Dec 2025: 1 incident (1 major) · typical time to resolve 3 h 48 min Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 1 incident (1 minor) · typical time to resolve 2 h 58 min May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2025Nov Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated

As Ceros's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Ceros's site

Ceros transparency rating

It updates with the rating.

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