Zencoder

zencoder.ai

Zencoder declares 8 subprocessors in its subprocessor list, which we last checked on Sep 30, 2026 (evidence). They include Google Cloud, OpenAI and Anthropic. Our recent checks could not read the list; these entries are as of Sep 30, 2026. 4 tracked vendors name Zencoder as a subprocessor, including Smartsheet, LearnUpon and Khoros.

Subprocessors CSV of Zencoder's subprocessors · Atom feed of Zencoder's subprocessors DORA draft CSV of Zencoder's subprocessors as declared by Zencoder what's this? · 

8 third parties.

NamePurposeLocationListed since
Amplitude AnalyticsUnited States
Anthropic AIAI/ML ServicesUnited States
Atlassian Support / Issue TrackingUnited States
FrontEgg User ManagementUnited States
Google Cloud Platform Cloud InfrastructureEurope, United States
HubSpot User License ManagementUnited States
OpenAI AIAI/ML ServicesUnited States
Slack CommunicationUnited States

Web TechnologiesCSV of Zencoder's web technologies · Atom feed of Zencoder's web technologies

Zencoder's homepage made 154 requests to 34 domains, and 16 services controlled by another company.

Advertising (4): Google Cloud, Reddit, Inc., Microsoft, X Corp.Analytics (4): HubSpot, Meta, LinkedIn; usually detected as Analytics: G2.comMarketing automation (1): ApolloCDN (1): jsDelivrOther (6): reviewed as Accessibility: accessiBe; Customer data platform: RudderStack; Email: LiveIntent; Font scripts: Font Awesome; Referral marketing: Cello; usually detected as Security: Amazon Web Services

16 third parties by category: Advertising 4Analytics 4Marketing automation 1CDN 1Other 6

Third parties 16 · 134 requests
HubSpotsubprocessor HubSpot HubSpot Analytics 26% of the page's requests 40
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 15% of the page's requests 23
Font Awesome Font Awesome 10% of the page's requests 15
Reddit, Inc. Reddit Ads 8% of the page's requests 12
RudderStack Rudderstack 8% of the page's requests 12
Meta Facebook Pixel 2.9.435 3% of the page's requests 5
LiveIntent LiveIntent 3% of the page's requests 4
Apollo Apollo.io 2% of the page's requests 3
G2.com g2.com 2% of the page's requests 3
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Microsoft Microsoft Advertising 2% of the page's requests 3
X Corp. Twitter Ads 2% of the page's requests 3
Amazon Web Services on.aws 1% of the page's requests 2
Cello Cello 1% of the page's requests 2
accessiBe acsbapp.com 1% of the page's requests 2
jsDelivr jsDelivr 1% of the page's requests 2
Affiliates 1 · 1 request
Hops AI Inc. hops.ai <1% of the page's requests 1
First party 1 · 19 requests
Zencoder AccessiBe Alpine.js 3.14.8 Cloudflare HSTS HTTP/3 HubSpot CMS Hub Open Graph Priority Hints 12% of the page's requests 19

8 tracked companies loaded by the homepage are not in Zencoder's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (4)CSV of the companies listing Zencoder · Atom feed of the companies listing Zencoder

4 companies
  • Ceros ceros.com Relevant Customer Data: Any video uploaded to Ceros.; Video Transcoding
  • Khoros khoros.ai Video transcoding; Although it does not handle PII, it may have access to unreleased marketing assets
  • LearnUpon learnupon.com Encoding of user uploaded video and audio content
  • Smartsheet smartsheet.com Video conversions

ComplianceCSV of Zencoder's compliance · Atom feed of Zencoder's compliance

Certified
Says it complies with

Certifications as Zencoder's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Zencoder's status page incidents · Atom feed of Zencoder's status page incidents

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90 days agotoday

No incidents reported since Sep 27, 2026

As Zencoder's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Zencoder's subprocessorsCSV of incidents reported by vendors Zencoder lists · Atom feed of incidents reported by vendors Zencoder lists

60 reported incidents in the last 30 days, by 5 of the vendors Zencoder lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Zencoder was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
FronteggDegraded Performance EU region major48 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
AmplitudeSession Replay capturing more sessions than configured minor28 min
AmplitudeDelayed S3 export minor1 h 49 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min
OpenAIFile upload errors in ChatGPT minor4 h 52 min
HubSpotHubSpot is experiencing issues no impact stated22 min
OpenAIElevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences minor1 h 35 min
OpenAIElevated errors for GPT Image 2 API image edits minor4 h 1 min
FronteggUS degraded performance minor38 min
AnthropicElevated errors affecting the Google Calendar connector minor3 h 46 min
AnthropicElevated errors affecting the Gmail connector minor1 h 48 min
AnthropicElevated errors for Claude Sonnet 5.5 major41 min
OpenAI6.1 Sol Degraded Model Performance minor1 h 17 min
AnthropicElevated errors for Claude Sonnet 5.5 major42 min

And 35 more. All of them: CSV · Who is around them.

ChangesCSV of Zencoder's changes · Atom feed of Zencoder's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Zencoder's site

Zencoder transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/zencoder"><img src="https://thirdpartyindex.com/badge/zencoder.svg" alt="Zencoder transparency rating on Third Party Index" height="20"></a>
[![Zencoder transparency rating on Third Party Index](https://thirdpartyindex.com/badge/zencoder.svg)](https://thirdpartyindex.com/vendors/zencoder)