Credly by Pearson

info.credly.com

Credly by Pearson declares 7 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, SendGrid and Postmark. No published changes since we first read it on Sep 22, 2026. 5 tracked vendors name Credly by Pearson as a subprocessor, including Genesys, D2L and Deltek.

Subprocessors CSV of Credly by Pearson's subprocessors · Atom feed of Credly by Pearson's subprocessors DORA draft CSV of Credly by Pearson's subprocessors as declared by Credly by Pearson what's this? · 

7 third parties.

NamePurposeLocationListed since
AWS Delivery of Talentlens services by Pearson; Storage of customer data; Storage of customer data.; Web hostingIreland - Default for non-US Customers; United States; United States - Default for US customers; • Australia; • Canada; • Germany; • Singapore; • UK; • USA
Databricks Data analysis; Used to create and run data processing jobs.• Australia; • Canada; • Germany; • Singapore; • UK; • USA
Getfeedback.Net Ltd Delivery of Talentlens services (branded as Pearson) on the GetFeedback platform. Hosted on AWS in UK; Platform providerUnited Kingdom
Postmark Email services for the Motiva product; Used to send invitation emails to LearnersEU
SendGrid, Inc.
Email notification services; Used to send invitation emails to Earners to create accounts on the Credly platform; Used to send invitation emails to create accounts on the Faethm platform
United States
Talogy LLC Delivery of Talentlens services (branded as Pearson) on the Talogy platform. Talogy is hosted on MS Azure (Ireland and USA as per customer choice); Platform providerIreland - Default for non-US Customers; United States - Default for US customers
Workato, Inc. Product integration services; Used to pull personal data from Customer HRIS; Used to pull personal data from Customer LMSUnited States

Web TechnologiesCSV of Credly by Pearson's web technologies · Atom feed of Credly by Pearson's web technologies

Credly by Pearson's homepage made 129 requests to 25 domains, and 11 services controlled by another company.

Analytics (6): HubSpot, Google Cloud, LinkedIn, Meta, G2.com, ZoomInfoMarketing automation (2): Salesloft, StorylaneCookie compliance (1): OneTrustCDN (1): UNPKGOther (1): reviewed as Video players: Vimeo

11 third parties by category: Analytics 6Marketing automation 2Cookie compliance 1CDN 1Other 1

Third parties 11 · 55 requests
HubSpot HubSpot HubSpot Analytics 11% of the page's requests 14
OneTrust OneTrust 9% of the page's requests 12
Google Cloud Google Analytics Google Tag Manager 8% of the page's requests 10
LinkedIn Linkedin Insight Tag 3% of the page's requests 4
Meta Facebook Pixel 2.9.435 2% of the page's requests 3
Salesloft Salesloft 2% of the page's requests 3
Vimeo vimeo.com 2% of the page's requests 3
G2.com G2 Track Your Prospects 2% of the page's requests 2
UNPKG LottieFiles Unpkg 2% of the page's requests 2
Storylane Storylane 2 <1% of the page's requests 1
ZoomInfo Zoominfo <1% of the page's requests 1
First party 1 · 74 requests
Credly by Pearson Bootstrap 4.6.0 Cloudflare GSAP 3.7.1 HSTS HTTP/3 HubSpot CMS Hub Isotope Masonry Microsoft Clarity Open Graph Popper Salesforce Marketing Cloud Account Engagement Swiper Vimeo core-js 3.32.2 jQuery 1.7.1 57% of the page's requests 74

10 tracked companies loaded by the homepage are not in Credly by Pearson's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (5)CSV of the companies listing Credly by Pearson · Atom feed of the companies listing Credly by Pearson

5 companies
  • D2L d2l.com Digital Credential Management; Optional third-party product available for purchase. Product(s): Credly
  • Deltek deltek.com Issues digital credentials
  • Genesys genesys.com
  • Optro optro.ai Customer training digital certificates management
  • Udemy udemy.com Certificate provider for Google AI courses

Incidents reported by Credly by Pearson's subprocessorsCSV of incidents reported by vendors Credly by Pearson lists · Atom feed of incidents reported by vendors Credly by Pearson lists

193 reported incidents in the last 30 days, by 3 of the vendors Credly by Pearson lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Credly by Pearson was involved.

DateCompanyIncidentImpactLasted
SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
SendGridIssue resolved minor1 h 43 min
SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SendGridSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
SendGridSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
SendGridSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
SendGridSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
SendGridSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
SendGridSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
SendGridSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
SendGridSMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States minor21 h 36 min
SendGridSMS Delivery Delays from Twilio to Multiple Networks in India minor3 h 39 min
SendGridSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand minor2 days
SendGridSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile minorongoing
SendGridSMS Delivery Delays from Twilio to Claro Dominican Republic minor3 h 46 min
SendGridTwiML ConversationRelay Documents Page Error minor1 h 55 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor3 h 44 min
SendGridVoice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia minor36 min
SendGridNotification Logs Unavailable in Console minor1 h 34 min

And 168 more. All of them: CSV · Who is around them.

ChangesCSV of Credly by Pearson's changes · Atom feed of Credly by Pearson's changes

See the list as we read it on any date: Time machine

None since tracking began.

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Credly by Pearson transparency rating

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