Third Party Index

Envoy

envoy.com

Subprocessors

14 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon (AWS) Hosting and database storage410 Terry Avenue North Seattle, WA 98109-5210
Anthropic PBC AIModel Context Protocol (MCP) formatted requests via LLM; document parsing; National Weather Service data summary500 Howard Street, San Francisco, CA 94105
Checkr Background, trust-and-safety screening services1 Montgomery St., Suite 2400, San Francisco, CA 94104
Databricks Data analytics160 Spear Street, 15th Floor San Francisco, CA 94105
Datadog Logs620 8th Ave 45th Floor, New York, NY 10018 USA
Grepr AI Logs3043 Mission St, San Francisco, CA 94110
Instabug, Inc. d/b/a Luciq Mobile application monitoring and diagnostics.855 El Camino Real St. Suite 13A-111, Palo Alto, CA 943019
Merge.dev Exporting and standardising HRIS data353 Sacramento St, San Francisco, CA 94111
Omni Analytics Data analytics3130 20th Street, Suite 308, San Francisco, CA 94110
Segment Data analytics100 California Street, Suite 700, San Francisco, CA, 94111, U.S.A.
Sigma Computing Data analytics116 New Montgomery St #700, San Francisco, CA 94105
Stream.io.Inc two way communications for Emergency Notifications1215 Spruce Street Suite 300, Boulder, CO 80302
Twilio Transactional notifications101 Spear St 1st Floor, San Francisco, CA 94105
Veriff ID scanning and verificationNiine 11, Tallinn 10414, Estonia. Data stored in AWS - Ireland

Listed as a subprocessor by (1)

1 company

Compliance

Certified
Says it complies with

Certifications as Envoy's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: 1 incident (1 major)Jul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: 1 incident (1 minor)Aug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: 1 incident (1 minor)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 3 incidents in 90 days
  • 1 major or critical
  • 2 h 41 min typical time to resolve
  • 14 min longest major
BeganIncidentImpactLasted
Email notifications delayed for Microsoft-hosted recipientsminor2 h 41 min
Temporary delay in auto sign-in processingminor2 h 44 min
Dashboard pages layout Issuemajor14 min
[07/02/2026] - Envoy Dashboard Unavailablecritical17 min
Email Delivery Outagecritical1 h 32 min
Elevated errors on dashboard.envoy.comminor12 min
[06/11/2026] - Envoy Dashboard Unavailablecritical1 h 8 min
[05-11-2026] Dashboard experiencing intermittent loading issuesminor27 min

Incidents per month

0 2 4 May 2026: 2 incidents (1 major, 1 minor) · partial: our history begins May 8 · typical time to resolve 2 h Jun 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 1 h 8 min Jul 2026: 3 incidents (2 critical, 1 major) · typical time to resolve 17 min Aug 2026: 1 incident (1 minor) · typical time to resolve 2 h 44 min Sep 2026: 1 incident (1 minor) · typical time to resolve 2 h 41 min May 2026Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Auto Check-in via Access Control1
Auto-Check in via Wifi Integrations1
Email notifications1
Emergency Notifications1

As Envoy's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Envoy's site

Envoy transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/envoy"><img src="https://thirdpartyindex.com/badge/envoy.svg" alt="Envoy transparency rating on Third Party Index" height="20"></a>
[![Envoy transparency rating on Third Party Index](https://thirdpartyindex.com/badge/envoy.svg)](https://thirdpartyindex.com/vendors/envoy)