Sigma

sigmacomputing.com

Sigma declares 20 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026. 36 tracked vendors name Sigma as a subprocessor, including ElevenLabs, Vanta and Outreach.

Subprocessors CSV of Sigma's subprocessors · Atom feed of Sigma's subprocessors DORA draft CSV of Sigma's subprocessors as declared by Sigma what's this? · 

20 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud Hosting
Atlassian JIRA Ticketing
Census Reverse ETL
Cloudflare Web Application Firewall
Dagster Data Orchestration Platform
Datadog Infrastructure Monitoring
FiveTran ETL Solution
G Suite Email Delivery
Google Cloud Platform Cloud Infrastructure
Hubspot Marketing Automation
Intercom Support Chat in Sigma Product
Microsoft Azure Cloud Infrastructure
Observe Inc. Saas - Observability and Infrastructure Monitoring
Panther Labs Inc. SAAS - Cloud Security
Salesforce Customer Relationship Management
SendGrid Transactional Emails
Sentry Error Tracking
Snowflake Data Warehouse
Statsig Feature Flagging Tool
Zendesk Support Request Ticketing

Web TechnologiesCSV of Sigma's web technologies · Atom feed of Sigma's web technologies

Sigma's homepage made 121 requests to 5 domains, and 4 services controlled by another company.

Analytics (1): usually detected as Analytics: posthogTag managers (1): Google CloudOther (2): usually detected as CMS: Sanity; Security: DataGrail

4 third parties by category: Analytics 1Tag managers 1Other 2

Third parties 4 · 38 requests
Sanity sanity.io 25% of the page's requests 30
posthog posthog.com 4% of the page's requests 5
DataGrail DataGrail 2% of the page's requests 2
Google Cloudsubprocessor Google Tag Manager <1% of the page's requests 1
First party 1 · 83 requests
Sigma HSTS Lucide Netlify Next.js 16.4.2 Next.js App Router Open Graph PostHog Priority Hints React Sanity Sanity.io Turbopack Webpack 69% of the page's requests 83

3 tracked companies loaded by the homepage are not in Sigma's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (36)CSV of the companies listing Sigma · Atom feed of the companies listing Sigma

36 companies
  • Allvue Systems allvuesystems.com
  • Apolicy apolicy.io Data Analytics
  • Assent assent.com Dashboarding, visualization, and customer reporting.; Dashboarding, visualization, customer reporting, and AI-enabled data analysis.
  • b.well Connected Health icanbwell.com Data Visualization & Analytics
  • Binti binti.com Business Intelligence tool; Data analytics
  • Builder.io builder.io
  • Chartbeat chartbeat.com Embedded analytics (EA) tool for reporting and customer dashboards.; Embedded analytics (EA) tool to help us build new dashboards.
  • ComplyAdvantage complyadvantage.com Data visualization, dashboarding, and report generation from the designated data warehouse for the purposes of presenting analytical insights.
  • Digicert digicert.com Provide business intelligence dashboards
  • Drata drata.com [Drata and SafeBase] Sigma is a business intelligence and data analysis platform used to connect, analyze, and visualize data from various sources. It allows users to create interactive dashboards, generate reports, and collaborate on data insights for better decision-making.
  • EAB eab.com Business intelligence solution
  • ElevenLabs elevenlabs.io Analytics; Sigma is a business intelligence tool that helps in analyzing data by creating visual reports and dashboards for decision-making. Service does not perform any data storage.
  • Envoy envoy.com Data analytics
  • Finch tryfinch.com Data visualization
  • Firework firework.com Data analytics
  • FreedomPay freedompay.com Cloud-based data intelligence tool for data warehouse data analysis
  • Goldcast goldcast.io Custom business intelligence and reporting
  • Inbenta inbenta.com Purpose: Data display in organizations' dashboards. Inbenta Services: Chat, Assist, Knowledge, Search, Encore.
  • Kaltura kaltura.com For Pathfactory product support infrastructure
  • Netlify netlify.com Business Intelligence; Cloud analytics and business intelligence platform used to explore and visualize data from the cloud data warehouse.
  • Ocrolus ocrolus.com Data visualization, analytics, business intelligence, and processing
  • Ontra ontra.ai Data Analytics Provider; Internal business analytics
  • Optro optro.ai Data insights, Dashboarding component
  • Outreach outreach.io Business Analytics and Reporting
  • PathFactory pathfactory.com Infrastructure
  • Persado persado.com Analytics and reporting platform.
  • Persona withpersona.com
  • RightRev rightrev.com Financial Reporting analytics
  • Robin robinpowered.com Analytics
  • Sysdig sysdig.com Data Analytics
  • TextExpander textexpander.com Business intelligence on analytics warehouse
  • Ticketure ticketure.com Business Intelligence
  • Tropic tropicapp.io Analytics of application data
  • UltraDNS ultradns.com Provide business intelligence dashboards
  • Vanta vanta.com BI Analytics; Data and analytics
  • Zuddl zuddl.com Analytics and embedding

ComplianceCSV of Sigma's compliance · Atom feed of Sigma's compliance

Certified
Says it complies with

Certifications as Sigma's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Sigma's status page incidents · Atom feed of Sigma's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 2 incidents (1 critical, 1 no impact stated)Sep 2: 1 incident (1 no impact stated)Sep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: 1 incident (1 no impact stated)Sep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: 1 incident (1 major)Sep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 no impact stated)Sep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: 1 incident (1 major)Sep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: 1 incident (1 major)Oct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: 1 incident (1 no impact stated)Nov 6: no incident reportedNov 7: 1 incident (1 minor)Nov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 10 incidents in 90 days
  • 4 major or critical
  • 1 h 54 min typical time to resolve
  • 3 h 21 min longest major
BeganIncidentImpactLasted
Degraded performance in AWS US-WEST-2 hosted organizationsminor1 h 2 min
Service degradation in GCP-US-hosted organizationsno impact stated5 h 42 min
Service Degradation for writeback functionality on Databricks connectionsmajor3 h 6 min
Export Failures Incidentmajor45 min
Unable to change email message in scheduled exports inside Sigma reportsno impact stated1 h 54 min
Databricks Azure East US query timeoutmajor3 h 21 min
Input Table Edits Failing if customer updated warehouse connectionno impact stated27 h 37 min
Scheduled Materialization and Export Failuresno impact stated1 min

Incidents per month

0 4 8 Dec 2025: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 1 h 56 min Jan 2026: 2 incidents (2 major) · typical time to resolve 1 h 55 min Feb 2026: 0 incidents Mar 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 4 days Apr 2026: 1 incident (1 no impact stated) · typical time to resolve 9 min May 2026: 1 incident (1 no impact stated) · typical time to resolve 12 h 28 min Jun 2026: 2 incidents (2 minor) · typical time to resolve 6 h 5 min Jul 2026: 0 incidents Aug 2026: 4 incidents (4 no impact stated) · typical time to resolve 3 h 20 min Sep 2026: 7 incidents (1 critical, 2 major, 4 no impact stated) · typical time to resolve 1 h 54 min Oct 2026: 1 incident (1 major) · typical time to resolve 3 h 6 min Nov 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 5 h 42 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Sigma - AWS (US)3
Sigma - Azure (US)3
Sigma - GCP (US)2
Sigma - AWS (Canada)1

As Sigma's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Sigma's subprocessorsCSV of incidents reported by vendors Sigma lists · Atom feed of incidents reported by vendors Sigma lists

223 reported incidents in the last 30 days, by 7 of the vendors Sigma lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Sigma was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000347 minor32 min
SendGridMMS Delivery Failures from Twilio to GCI United States minor3 min
SendGridSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
SendGridSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
SendGridSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
StatsigDelayed Config Propagation in Europe and Asia Regions no impact stated—
SentryUS issues feed throwing intermittent errors minor51 min
SendGridVoice Call Failures in JP1 minor3 h 51 min
SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
SendGridIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
SendGridWhatsApp Business API Message Send Failures minor16 h 29 min
SendGridVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SendGridVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SendGridSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SendGridSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min

And 198 more. All of them: CSV · Who is around them.

ChangesCSV of Sigma's changes · Atom feed of Sigma's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Sigma's site

Sigma transparency rating

It updates with the rating.

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