Third Party Index

Stream.io

getstream.io

Transparency

Strong

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendum12 / 12
Trust center8 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security pagenot found0 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total84 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Stream.io transparency rating

For Stream.io's own site; it updates with the rating.

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Compliance

Certified
Says it complies with

Certifications as Stream.io's trust center lists them; reports are usually shared on request (evidence)

Documents

DocumentVerifiedChangedEvidence
Trust center vanta snapshot
Subprocessor list snapshot
Data processing addendum snapshot
Privacy policy snapshot
Status page statuspage snapshot

Subprocessors

13 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud Service Provider and Amazon Rekognition (when opted in using the dashboard) - applicable to ChatAPI, Feeds API, Video APIUS, EMEA, APAC and LATAM
Baseten Labs, Inc AI/Inference providerUS and EU
Bodyguard.ai AI Service Provider - applicable to Chat API, Feed API, and Moderation APIEU
Datapacket Server Provider - applicable to Video APIUS, EMEA, APAC and LATAM
Google Cloud Engine Cloud Service ProviderUS, EMEA, APAC and LATAM
Hetzner Server Provider - applicable to Video APIEU
Linode Server Provider - applicable to Video APIUS, EMEA, APAC and LATAM
Microsoft Azure Cloud Service Provider - applicable to Video APIUS, EMEA, APAC and LATAM
OpenAI AI Service Provider - applicable to Video and Moderation APIUS
Oracle (OCI) Server Provider - applicable to Video APIUS, EMEA, APAC and LATAM
OVH Server Provider - applicable to Video APIUS, EU, APAC
Planetscale, Inc Database providerUS, EU and APAC
Servers.com Server Provider - applicable to Video APIUS, EU, APAC

Listed as a subprocessor by (3)

Purposes as each company states them.

Service status

Jul 1: no incident reportedJul 2: no incident reportedJul 3: 1 incident (1 minor)Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: 1 incident (1 minor)Aug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: 1 incident (1 critical)Aug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reported

90 days agotoday

BeganIncidentImpactLasted
Service disruption in US-Eastcritical57 min
Data retrieval issue in US-Eastminor4 h 9 min
Elevated API Errors in Singapore regionminor1 h 30 min
Elevated API Errors in US-Eastminor43 min
Elevated API Errors in US-Eastminor54 min

Incidents per month

0 2 4 Mar 2026: 2 incidents (2 minor) · partial: our history begins Mar 12 · typical time to resolve 54 min Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 1 incident (1 minor) · typical time to resolve 1 h 30 min Aug 2026: 2 incidents (1 critical, 1 minor) · typical time to resolve 4 h 9 min Sep 2026: 0 incidents Mar 2026AprMayJunJulAugSep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Joining Calls 2
Recordings 2
us-east 2
Broadcasting 1
Edge network 1
Transcriptions 1
US East 1
singapore 1

As Stream.io's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.