Ironclad

ironcladapp.com

Ironclad declares 29 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. The list last changed on Nov 11, 2026: 0 added, 0 removed, 1 changed. 10 tracked vendors name Ironclad as a subprocessor, including Retell AI, Lusha and Iron Mountain.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

29 third parties, 1 affiliate.

NamePurposeLocationListed since
Adobe PDF ConversionUSA
Amazon Web Services HostingUSA
Amplitude AnalyticsUSA
Anthropic AIAIEU; USA
Baltsoft/Convert API PDF ConversionEU; USA
Census AnalyticsEU; USA
Databricks AnalyticsUSA
Datadog LoggingEU; USA
Elastic Cloud SearchEU; USA
Extend AIUSA
Fivetran AnalyticsEU; USA
FullStory AnalyticsUSA
Google Cloud Platform Cloud & AI InfrastructureEU; USA
MailChimp Email NotificationsUSA
Mailgun Email NotificationsEU; USA
Mercor AnalysisEU; USA
MongoDB Product Database + Document RerankingEU; USA
MongoDB Atlas Product DatabaseUSA
Morae Global Corporation SupportIndia
OpenAI AIAIEU; USA
Segment AnalyticsEU; USA
Snowflake Security & Data Pro feature – Data WarehouseEU; USA
Sprig (formerly UserLeap) AnalyticsUSA
Teleperformance SupportPeru
Turnkey International Employment FacilitatorGlobal
Twilio SMS and Text NotificationsUSA
Twilio SendGrid Email NotificationsUSA
Velocity Global International Employment FacilitatorGlobal
WorkOS Event Streaming IntegrationUSA
Ironclad affiliates (1)
NamePurposeLocationListed since
Ironclad Contracting UK Limited SubsidiaryUK

Web TechnologiesCSV · Atom

Ironclad's homepage made 397 requests to 42 domains, 21 services controlled by another company, and 2 domains not identified.

Advertising (7): Google Cloud, Microsoft, OpenAI, Capterra Inc., Podscribe, Reddit, Inc.; usually detected as Advertising: XandrAnalytics (7): Adobe, Optimizely, Meta, FullContact, LinkedIn, G2.com, Primer Labs, Inc.Marketing automation (1): 6Sense Insights, Inc.Cookie compliance (1): OneTrustOther (5): Geolocation: Kloudend, Inc.; reviewed as Geolocation: IPinfo; usually detected as Appointment scheduling: Chili Piper; Customer data platform: Segment; Email: LiveIntent

21 third parties by category: Advertising 7Analytics 7Marketing automation 1Cookie compliance 1Other 5

Third parties 21 · 168 requests
Chili Piper chilipiper.com 12% of the page's requests 49
6Sense Insights, Inc. 6sense 5% of the page's requests 19
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 5% of the page's requests 18
OneTrust OneTrust 3% of the page's requests 12
Adobesubprocessor Adobe Marketo Measure Marketo 3% of the page's requests 10
Optimizely Optimizely Optimizely Data Platform 3% of the page's requests 10
Microsoft Microsoft Advertising 2% of the page's requests 9
Segmentsubprocessor Segment 1.81.0 2% of the page's requests 7
LiveIntent LiveIntent 1% of the page's requests 4
Meta Facebook Pixel 2.9.438 1% of the page's requests 4
OpenAIsubprocessor ChatGPT Ads Measurement Pixel 1% of the page's requests 4
Capterra Inc. Capterra <1% of the page's requests 3
FullContact FullContact <1% of the page's requests 3
LinkedIn Linkedin Insight Tag <1% of the page's requests 3
Podscribe Podscribe <1% of the page's requests 3
Reddit, Inc. Reddit Ads <1% of the page's requests 3
G2.com G2 Track Your Prospects <1% of the page's requests 2
Kloudend, Inc. ipapi.co <1% of the page's requests 2
IPinfo ipinfo.io <1% of the page's requests 1
Primer Labs, Inc. Primer <1% of the page's requests 1
Xandr adnxs.com <1% of the page's requests 1
Unknown 2 · 13 requests

userled.iouserledclient.io

First party 1 · 216 requests
Ironclad Bootstrap Fastly GSAP HSTS HTTP/3 Lodash LottieFiles MariaDB Max Mega Menu 3.10.6 Microsoft Clarity MySQL Nginx Open Graph PHP Pantheon Priority Hints RSS Sentry Swiper Twitter Emoji (Twemoji) Varnish WordPress 7.1.4 WordPress Block Editor WordPress Site Editor Yoast SEO 28.0 core-js 2.6.10 jQuery 3.7.1 54% of the page's requests 216

10 tracked companies loaded by the homepage are not in Ironclad's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (10)CSV · Atom

10 companies
  • Coalfire coalfire.com Contract Management
  • FreedomPay freedompay.com Contract management platform
  • Gruntwork gruntwork.io Customer contracts
  • Iron Mountain ironmountain.com IT & Operational Support
  • Lusha lusha.com Contract Maangment Software
  • Nozomi Networks nozominetworks.com Contracts and Agreements Management; Managing customer relationships, contract lifecycle, billing, and enterprise resource planning across Nozomi customer base.
  • PCI Pal pcipal.com PCI Pal uses Ironclad as a sub-processor to support contract lifecycle management, including the drafting, review, approval, and archiving of contracts and related agreements. Ironclad operates under its own compliance certifications and maintains documentation governing the processing of any personal data involved. Further detail on Ironclad's compliance posture is available via the Ironclad Trust Centre.
  • Retell AI retellai.com Contract Lifecycle Management
  • Unbounce unbounce.com
  • UpGuard upguard.com Contract Management solution

ComplianceCSV · Atom

FedRAMP Marketplace

OfferingStatusImpactAgenciesSince
Ironclad CLMReadyModerate—

FedRAMP status from the FedRAMP Marketplace (evidence)

Service statusCSV · Atom

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: 1 incident (1 critical)Aug 19: no incident reportedAug 20: 1 incident (1 minor)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: 1 incident (1 minor)Aug 26: no incident reportedAug 27: 1 incident (1 major)Aug 28: 1 incident (1 minor)Aug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: 1 incident (1 minor)Sep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: 1 incident (1 major)Oct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 8 incidents in 90 days
  • 3 major or critical
  • 3 h 15 min typical time to resolve
  • 4 h 46 min longest major
BeganIncidentImpactLasted
Third-party Signature Platform (Dropbox Sign) is currently experiencing an issue.major1 h 25 min
Regional Language latencyminor1 h 4 min
Inbound Email Delivery Delays or Failuresminor3 h 47 min
Email & Workflow Errorsmajor4 h 46 min
Ironclad Regional Latencyminor3 h 15 min
Latency & Platform Slownessminor51 min
Ironclad is downcritical17 min
Global Conditions Issueminor22 h 44 min

Incidents per month

0 5 10 Apr 2026: 3 incidents (2 major, 1 minor) · partial: our history begins Apr 16 · typical time to resolve 6 h 59 min May 2026: 4 incidents (4 minor) · typical time to resolve 3 h 17 min Jun 2026: 4 incidents (4 minor) · typical time to resolve 24 min Jul 2026: 4 incidents (1 major, 2 minor, 1 no impact stated) · typical time to resolve 2 h 35 min Aug 2026: 9 incidents (1 critical, 2 major, 6 minor) · typical time to resolve 3 h 47 min Sep 2026: 1 incident (1 minor) · typical time to resolve 1 h 4 min Oct 2026: 1 incident (1 major) · typical time to resolve 1 h 25 min Nov 2026: 0 incidents Apr 2026May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

As Ironclad's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Ironclad's subprocessorsCSV · Atom

264 reported incidents in the last 30 days, by 13 of the vendors Ironclad lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Ironclad was involved.

DateCompanyIncidentImpactLasted
SegmentVoice Call Failures in JP1 minorongoing
SegmentOn Call Engineers are Investigating no impact statedongoing
Twilio· SendGrid· SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
Twilio· SendGrid· SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
Twilio· SendGrid· SegmentIssue resolved minor1 h 43 min
Twilio· SendGrid· SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
Twilio· SendGrid· SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
Twilio· SendGrid· SegmentWhatsApp Business API Message Send Failures minor16 h 29 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
Twilio· SendGrid· SegmentVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
Twilio· SendGrid· SegmentVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
Twilio· SendGrid· SegmentSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
Twilio· SendGrid· SegmentSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
Twilio· SendGrid· SegmentSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
Twilio· SendGrid· SegmentSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
Twilio· SendGrid· SegmentSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
Twilio· SendGrid· SegmentSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
OpenAIElevated errors with image generation minor1 h 49 min
Twilio· SendGrid· SegmentSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
Twilio· SendGrid· SegmentSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min
WorkOSIntermittent 503 errors in certain regions minor4 h 19 min

And 239 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

  1. Changed subprocessor: Teleperformance locations: EU, USA → Peru; purpose: Product Database + Document Reranking → Support evidence list before and after
Rating badge for Ironclad's site

Ironclad transparency rating

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