Horizon3.ai

horizon3.ai

Horizon3.ai declares 12 subprocessors in its subprocessor list, which we last checked on Oct 26, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Oct 14, 2026. 1 tracked vendor, NCC Group, names Horizon3.ai as a subprocessor.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

12 third parties.

NamePurposeLocationListed since
Amazon Web Services Cloud Service Provider; Cloud Service Provider on which the NodeZero platform for APTaaS is ran on.US or EU
Atlassian Collaboration toolset for wiki pages as well as tracking development work that can reference items such as feature requests from customers.; SaaS Collaboration ToolsetUS
Datadog Application Observability; Monitoring solution for ensuring availability of the NodeZero platform.US
DocuSign Document management & Electronic Signatures; SaaS toolset for document workflows and electronic signaturesUS
Elastic SIEM; SIEM tool for monitoring Horizon3.ai environment.US
Gainsight, Inc.
Customer Success Experience; Gainsight is used to support our customer success initiatives, including customer engagement, onboarding, health monitoring, and support experience optimization.
US
Google Workspace SaaS Collaboration Toolset; SaaS Collaboration toolset for storing business information as well as email, but *no actual user data flows through Google Workspace*.US
Microsoft SaaS Collaboration Toolset; SaaS Collaboration toolset for storing business information, *but no actual user data flows through O365*.US
Pendo.io Service for tracking user behavior within Horizon3.ai products to help understand how features are being used/not used within products.; User Behavior TrackingUS
Salesforce CRM Platform; CRM platform for enabling our Go-To-Market teams with Sales information and conversations, contracts, NDA's, and contact details for customers and prospects.US
Slack
Collaboration tool for Horizon3.ai. Provides messaging as well as video chats. Also provides a means to notifications for alerts that need real time visibility.; SaaS Collaboration Toolset
US
ZenDesk Customer Support Services; Provides customer support services via Customer Chat, Support Ticketing System, and Knowledge Base PlatformUS

Web TechnologiesCSV · Atom

Horizon3.ai's homepage made 246 requests to 44 domains, 25 services controlled by another company, and 4 domains not identified.

Advertising (11): Google Cloud, The Trade Desk, Inc., MNTN, Inc., Influ2, Inc., ClickGuard Inc, Podscribe, X Corp., Reddit, Inc.; reviewed: Clickagy; usually detected as Advertising: Xandr, Magnite, Inc.Analytics (4): ZoomInfo, G2.com, LinkedIn, MetaMarketing automation (2): Storylane, DreamdataLive chat (1): usually detected as Live chat: SalesforceCookie compliance (1): CookieYesCDN (1): jsDelivrOther (4): Appointment scheduling: Chili Piper; Customer data platform: RudderStack; Issue trackers: BugHerd; reviewed as Video players: VimeoUnclassified (1): no technology detected from them: Kinsta®

25 third parties by category: Advertising 11Analytics 4Marketing automation 2Live chat 1Cookie compliance 1CDN 1Other 4Unclassified 1

Third parties 25 · 177 requests
Storylane Storylane 2 16% of the page's requests 40
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 13% of the page's requests 32
Vimeo vimeocdn.com, vimeo.com 9% of the page's requests 21
CookieYes CookieYes 4% of the page's requests 10
The Trade Desk, Inc. theTradeDesk 3% of the page's requests 8
Clickagy clickagy.com 3% of the page's requests 7
MNTN, Inc. Mountain 3% of the page's requests 7
BugHerd BugHerd 2% of the page's requests 6
ZoomInfo Zoominfo 2% of the page's requests 6
Influ2, Inc. Influ2 2% of the page's requests 4
Salesforcesubprocessor pardot.com 2% of the page's requests 4
ClickGuard Inc ClickGUARD 1% of the page's requests 3
Dreamdata Dreamdata 1% of the page's requests 3
G2.com G2 Track Your Prospects 1% of the page's requests 3
LinkedIn Linkedin Insight Tag 1% of the page's requests 3
Meta Facebook Pixel 2.9.419 1% of the page's requests 3
Podscribe Podscribe 1% of the page's requests 3
X Corp. Twitter Ads 1% of the page's requests 3
jsDelivr jsDelivr 1% of the page's requests 3
Reddit, Inc. Reddit Ads <1% of the page's requests 2
Xandr adnxs.com <1% of the page's requests 2
Chili Piper Chili Piper <1% of the page's requests 1
Kinsta® kinsta.cloud <1% of the page's requests 1
Magnite, Inc. rubiconproject.com <1% of the page's requests 1
RudderStack Rudderstack <1% of the page's requests 1
Unknown 4 · 5 requests

revsure.cloud35.160.46.25144.238.122.172usbrowserspeed.com

First party 1 · 64 requests
Horizon3.ai Bricks Cloudflare HSTS HTTP/3 Kinsta Lightbox MySQL Open Graph PDF.js 3.11.174 PHP Popup Maker Priority Hints RSS Salesforce Salesforce Marketing Cloud Account Engagement Sentry The SEO Framework Twitter Emoji (Twemoji) Vimeo WordPress core-js 3.32.2 jQuery 3.7.1 jQuery Migrate 3.4.1 jQuery UI 1.14.2 26% of the page's requests 64

11 tracked companies loaded by the homepage are not in Horizon3.ai's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (1)CSV · Atom

1 company
  • NCC Group nccgroup.com Providing automated testing services

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Horizon3.ai's trust center lists them; reports are usually shared on request (evidence)

Incidents reported by Horizon3.ai's subprocessorsCSV · Atom

13 reported incidents in the last 30 days, by 4 of the vendors Horizon3.ai lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Horizon3.ai was involved.

DateCompanyIncidentImpactLasted
Gainsight SoftwareIndustry-wide PHP and Node.js security update no impact statedongoing
Gainsight SoftwareElevated SFDC errors for few customers no impact statedongoing
ElasticsearchElastic Support Portal is unavailable major2 h 29 min
Elasticsearch403 error when trying to access Autoops in newly created serverless projects major9 h 30 min
ElasticsearchElastic Cloud scaling issues in Azure major6 h 57 min
ElasticsearchDegraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London) major15 h 2 min
Gainsight SoftwareCS - US1: Investigating delays in Rules and Participant Sync minor3 h 59 min
ElasticsearchDelayed or Unavailable project operation in GCP us-central1 major8 h 11 min
ElasticsearchDelayed Serverless Metrics in Azure UAE North region major3 h 50 min
DatadogDelayed RUM sessions no impact stated2 h 17 min
PendoSome Customers Unable to Connect to Pendo MCP minor12 h 29 min
PendoPairing in Mobile is Not Functional major1 h 47 min
DatadogDelayed Events minor48 min

Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Horizon3.ai's site

Horizon3.ai transparency rating

It updates with the rating.

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