ChurnZero
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 89 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For ChurnZero's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/churnzero"><img src="https://thirdpartyindex.com/badge/churnzero.svg" alt="ChurnZero transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/churnzero)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list safebase | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Absorb Software Inc | Learning Management System | US | |
| Amazon Web Services | IaaS | US, EU | |
| ConvertAPI | Powerpoint to PDF Conversion | US, EU | |
| DataDog | Infrastructure Monitoring, Logging | US | |
| Higher Logic - Vanilla | Community Forum | US | |
| Microsoft Azure | AI Processing | US, EU | |
| OpenAI | AI Processing | US | |
| Pinecone | Vector Database | US, EU | |
| SendGrid | Email Sending Stack | US | |
| Zendesk, Inc | Support Ticketing | US |
Listed as a subprocessor by (5)
Purposes as each company states them.
Ambition ambition.com Customer Success
Identity Automation identityautomation.com Customer experience analytics and in-product communication
Maxio maxio.com
Panopto panopto.com Business operations
Ziflow ziflow.com Customer analytics - https://churnzero.com/data-processing-addendum/; Customer support
Changes
None since tracking began.