Third Party Index

ModernLoop

modernloop.com

Subprocessors

26 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Cloud infrastructure and managed servicesUSA
Amplitude AnalyticsUSA
Anthropic AIArtificial Intelligence Model Inference. Applicable to ModernLoop's AI products only.USA
Auth0 Authorization and AuthenticationUSA
Clerk Authentication Platform. Applicable to ModernLoop's AI products only.USA
Courier Notification Platform. Applicable to ModernLoop's AI products only.USA
DataDog Cloud MonitoringUSA
Kombo Unified ATS integration API. Applicable to only some ATS integrations.USA
LaunchDarkly Support ServicesUSA
Livekit Real-time audio/video and agent orchestration. Applicable to ModernLoop's AI products only.USA
LogRocket AnalyticsUSA
Matik If applicable, Customer Success Services.USA
OneTrust Data Subject Requests Portal, Cookie Preference CenterUSA
OpenAI AIArtificial Intelligence Model Inference. Applicable to ModernLoop's AI products only.USA
Orb Usage Based Billing Platform. Applicable to ModernLoop's AI products only.USA
Pylon If applicable, Customer Support Services.USA
Recall.ai Meeting notetaker bots and transcription. Applicable to ModernLoop's AI products only.USA
Render.com Cloud Application Provider. Applicable to ModernLoop's AI products only.USA
Retell AI Voice AI Platform. Applicable to ModernLoop's AI products only.USA
SendGrid Email DeliveryUSA
Sentry Error TrackingUSA
Slack Support ServicesUSA
Statsig Product Analytics. Applicable to ModernLoop's AI products only.USA
Stripe Payments Platform. Applicable to ModernLoop's AI products only.USA
Twilio Calls and Messaging Platform. Applicable to ModernLoop's AI products only.USA
Vercel Artificial Intelligence Model Inference. Applicable to ModernLoop's AI products only.USA

Compliance

Certified
Says it complies with

Certifications as ModernLoop's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: 1 incident (1 minor)Jul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: 1 incident (1 minor)Jul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: 1 incident (1 minor)Jul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: 2 incidents (2 minor)Aug 4: 1 incident (1 no impact stated)Aug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: 1 incident (1 minor)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: 1 incident (1 minor)Aug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: 1 incident (1 minor)Sep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 9 incidents in 90 days
  • 0 major or critical
  • 33 min typical time to resolve
BeganIncidentImpactLasted
Greenhouse Scheduled Maintenance - Elevated 401 Errorsminor33 min
Task Dashboard/Task Search isn't loading.minor46 min
ModernLoop Slownessminor10 h 29 min
"Something went wrong"no impact stated1 min
Issues creating schedulesminor13 min
Reports of Slownessminor14 min
Reports of slowness on ModernLoop Appminor23 min
Schedule Tasks in incorrect status bucketminor2 h 50 min

Incidents per month

0 3 6 Jun 2026: 1 incident (1 minor) · partial: our history begins Jun 25 · typical time to resolve 1 min Jul 2026: 3 incidents (3 minor) · typical time to resolve 2 h 50 min Aug 2026: 5 incidents (4 minor, 1 no impact stated) · typical time to resolve 14 min Sep 2026: 1 incident (1 minor) · typical time to resolve 33 min Jun 2026Jul Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
ModernLoop Application8
Ashby API1

As ModernLoop's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for ModernLoop's site

ModernLoop transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/modernloop"><img src="https://thirdpartyindex.com/badge/modernloop.svg" alt="ModernLoop transparency rating on Third Party Index" height="20"></a>
[![ModernLoop transparency rating on Third Party Index](https://thirdpartyindex.com/badge/modernloop.svg)](https://thirdpartyindex.com/vendors/modernloop)