Orb

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Orb declares 16 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Stripe. No published changes since we first read it on Sep 23, 2026. 21 tracked vendors name Orb as a subprocessor, including LaunchDarkly, Baseten and turbopuffer.

Subprocessors CSV of Orb's subprocessors · Atom feed of Orb's subprocessors DORA draft CSV of Orb's subprocessors as declared by Orb what's this? · 

16 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud Service ProviderUnited States
Amplitude, Inc. Customer analyticsUnited States
Asana, Inc. Project managementUnited States
ClickHouse, Inc. Data warehouseUnited States
Cloudflare, Inc. Hosting and fraud/abuse detection servicesUnited States
Datadog, Inc. Log aggregation, analytics, and performance tracingUnited States
Functional Software Inc. (d/b/a Sentry) Cloud-based error detection and monitoringUnited States
GitHub, Inc. Code version control and CI/CDUnited States
Google, Inc. Website analytics and engagement metricsUnited States
Heap, Inc. In-product analyticsUnited States
Onset Labs, Inc. dba. Ampersand Integration PaaSUnited States
Pylon Labs Inc. Customer SupportUnited States
Slack, Inc. Internal messagingUnited States
Stripe, Inc. Payment ProcessingUnited States
Stytch, Inc. Identity managementUnited States
Vigo Engineering Inc dba Prequel ("Prequel") Data export servicesUnited States

Web TechnologiesCSV of Orb's web technologies · Atom feed of Orb's web technologies

Orb's homepage made 114 requests to 18 domains, and 9 services controlled by another company.

Analytics (5): Clay, LinkedIn, Meta, Known Agents, RB2BAdvertising (2): Google Cloud, X Corp.Marketing automation (1): DreamdataCookie compliance (1): Ketch

9 third parties by category: Analytics 5Advertising 2Marketing automation 1Cookie compliance 1

Third parties 9 · 41 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 14% of the page's requests 16
Ketch Ketch 7% of the page's requests 8
Clay Clay Web Intent 4% of the page's requests 4
LinkedIn Linkedin Insight Tag 3% of the page's requests 3
Meta Facebook Pixel 2.9.435 3% of the page's requests 3
X Corp. Twitter Ads 3% of the page's requests 3
Known Agents Known Agents 2% of the page's requests 2
Dreamdata Dreamdata <1% of the page's requests 1
RB2B RB2B <1% of the page's requests 1
First party 1 · 73 requests
Orb Framer Motion GSAP HSTS Next.js 16.0.10 Next.js App Router Open Graph Priority Hints React Sanity Sanity.io Sentry Turbopack Vercel Webpack core-js 3.32.2 64% of the page's requests 73

3 tracked companies loaded by the homepage are not in Orb's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (21)CSV of the companies listing Orb · Atom feed of the companies listing Orb

21 companies
  • Ampersand ampersand.ai Billing and subscription management; Used to process invoices, usage, and payments for Ampersand's services.
  • Baseten baseten.co Invoicing
  • Factory factory.ai Billing
  • Hookdeck hookdeck.com Billing
  • Jasper AI jasper.ai Billing
  • Knock Labs knock.app Usage-based billing
  • LaunchDarkly launchdarkly.com
  • Lob.com lob.com
  • ModernLoop modernloop.com Usage Based Billing Platform. Applicable to ModernLoop's AI products only.
  • Nango nango.dev Billing
  • Netlify netlify.com Billing and invoicing; Usage-based billing platform used to meter usage, calculate charges, and generate invoices for usage-based pricing.
  • Reality Defender realitydefender.com
  • Relevance AI relevanceai.com Billing; Finance and payments
  • replit replit.com
  • Rill Data rilldata.com Finance
  • Tinybird tinybird.co billing management tool for accurate Customer billing
  • turbopuffer turbopuffer.com Billing and invoicing
  • Turso turso.tech Usage based invoicing
  • Weaviate weaviate.io Support; Usage metering and billing invoicing
  • You.com you.com Billing and Analytics
  • Yugabyte yugabyte.com Billing

Service statusCSV of Orb's status page incidents · Atom feed of Orb's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 minor)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 minor)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: 1 incident (1 minor)Sep 25: 1 incident (1 no impact stated)Sep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: 1 incident (1 no impact stated)Oct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 5 incidents in 90 days
  • 0 major or critical
  • 4 h 7 min typical time to resolve
BeganIncidentImpactLasted
Elevated Analytics API Timeoutsno impact stated—
Elevated API latenciesno impact stated3 h 28 min
Elevated latencyminor35 min
Dashboard loading errors for reporting-related surfacesminor21 h 53 min
Delays for usage-based invoicesminor4 h 7 min
Increase rate of API errorscritical34 min
Elevated API latencies, now resolvedminor—
Asynchronous workloads degradationmajor1 h 25 min

Incidents per month

0 2 4 Dec 2025: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 2 h 37 min Jan 2026: 1 incident (1 minor) · typical time to resolve 9 h 55 min Feb 2026: 3 incidents (1 major, 2 no impact stated) · typical time to resolve 1 h 46 min Mar 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 3 h 38 min Apr 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 11 h 29 min May 2026: 3 incidents (1 major, 2 no impact stated) · typical time to resolve 44 min Jun 2026: 2 incidents (1 minor, 1 no impact stated) · typical time to resolve 1 min Jul 2026: 4 incidents (1 critical, 1 major, 2 minor) · typical time to resolve 1 h 25 min Aug 2026: 0 incidents Sep 2026: 4 incidents (3 minor, 1 no impact stated) · typical time to resolve 4 h 7 min Oct 2026: 1 incident (1 no impact stated) Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Analytics2
Reads2
Invoicing1
Webhooks1
Writes1

As Orb's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Orb's subprocessorsCSV of incidents reported by vendors Orb lists · Atom feed of incidents reported by vendors Orb lists

272 reported incidents in the last 30 days, by 10 of the vendors Orb lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Orb was involved.

DateCompanyIncidentImpactLasted
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio Long Codes to AT&T United States minorongoing
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
GitHubImpact across multiple GitHub products including Actions, Pages, and Copilot products. critical33 min
GitHubIncident with Webhooks minor4 min
SentryUS issues feed throwing intermittent errors minor51 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minor7 h 38 min
PylonSlack Integration Connection Issues major3 h 13 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
GitHubIncident with Git Operations and Pull Requests critical1 h 44 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
GitHubDegraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot major49 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
GitHubIncident with Actions and Checks API critical46 min

And 247 more. All of them: CSV · Who is around them.

ChangesCSV of Orb's changes · Atom feed of Orb's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Orb's site

Orb transparency rating

It updates with the rating.

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