Notion
notion.so · collaboration
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center wolfia | snapshot | ||
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| security.txt | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amplitude | Event logging for analytics | USA | |
| Anthropic | Service provider for AI agents, hosting large language models and embeddings, and for abuse prevention | Global | |
| Anysource Inc., dba Runlayer | Security for MCP connections | USA | |
| AssemblyAI Inc. | Transcription services | USA | |
| AWS | Hosting and storage systems provider | USA, European Union, Korea, Japan | |
| Baseten Labs, Inc. | Service provider for hosting large language models and embeddings | Global | |
| Browserbase, Inc. | Service provider for browser-based web access and automation for AI agents. | USA, Spain | |
| Cerebras Systems Inc. | Service provider for hosting large language models and embeddings. | USA | |
| Cinder Technologies Inc. | Service provider for abuse prevention | USA | |
| Cloudflare | Content distribution and processing, security, abuse prevention and DNS services | Global | |
| Confluent | Kafka managed streaming storage platform used for in-product audit log data and analytics | USA, Germany, Korea, Japan | |
| Customer.io | Transactional, broadcast, and marketing messaging | USA | |
| DeepL | Translation services | USA | |
| Exa | Service provider for providing web search results. | USA | |
| Fireworks | Service provider for hosting large language models and embeddings | Global | |
| Fivetran | Data pipeline for connecting systems to our data warehouse | USA, Germany, Korea, Japan | |
| Google LLC | Service provider for hosting large language models and embeddings and for abuse prevention | Global | |
| Mailgun Technologies, Inc. | Transactional, broadcast, and marketing messaging | USA | |
| Mathpix, Inc. | PDF file conversion | USA, Germany, Singapore | |
| Modal Labs, Inc. | Service provider for hosting large language models and embeddings | Global | |
| OpenAI | Service provider for hosting large language models and embeddings and for abuse prevention | Global | |
| Parallel Web Systems | Service provider for providing web search results and for hosting large language models and embeddings | USA | |
| PlanetScale, Inc. | Hosting and management of large-scale databases | USA, Germany, Japan | |
| Splunk | Security and application logging | USA | |
| StarTree, Inc. | Storage platform used for in-product analytics | USA, Germany, Korea, Japan | |
| Teleperformance | Support services | Greece | |
| Turbopuffer | Vector database for storing embeddings | USA, Germany, Korea, Japan | |
| Twilio | Multi-factor Authentication | USA | |
| Vercel Inc. | Compute services that enable code execution and AI agent actions. | USA | |
| X.AI LLC | Service provider for hosting large language models and embeddings | USA, UK |
Listed as a subprocessor by (1)
Purposes as each company states them.
Tanium tanium.com Enterprise artificial intelligence services for technical support
Service status
25 incidents in the last 80 days (5 major or critical, 16 minor, 4 with no stated impact) · typically resolved in 2 h 1 min · longest major: 6 h 36 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Real-time collaboration updates may be delayed | minor | 7 min evidence | |
| Sign in with Apple Intermittently Failing | minor | 39 min evidence | |
| Notion Calendar sign-in redirects on web | minor | 20 h 35 min evidence | |
| Some connected content results unavailable in Notion AI | minor | 3 days evidence | |
| Duplicate characters when editing with a Korean keyboard on iOS | minor | 22 h 5 min evidence | |
| Issues managing email addresses and aliases | major | 2 h 40 min evidence | |
| Unexpected workspace verification banner displayed to some users | none | 43 min evidence | |
| Automation buttons have degraded experience | none | 2 h 32 min evidence |
As Notion's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.