PlanetScale

planetscale.com

PlanetScale declares 20 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Stripe. No published changes since we first read it on Sep 21, 2026. 40 tracked vendors name PlanetScale as a subprocessor, including Intercom, Pylon and Linear.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

20 third parties.

NamePurposeLocationListed since
Amazon Web Services Data HostingUnited States
ClearFeed Chat-based Customer SupportUnited States
ClickHouse Data hosting and analyticsUnited States
Datadog Application monitoringUnited States
Fivetran Data synchronizationUnited States
GitHub Code hostingUnited States
Google Cloud Data Hosting, and Internal InfrastructureUnited States
Koala Sales Pipeline GenerationUnited States
Okta Centralized identity providerUnited States
Panther Security Information & Events ManagementUnited States
Pusher Ltd. Real-time Notification ServiceUnited States & United Kingdom
Salesforce Customer Relationship ManagementUnited States
Segment Customer AnalyticsUnited States
Sendgrid Transactional Mail ServiceUnited States
Sentry Application monitoringUnited States
Slack Internal communicationsUnited States
Stripe Payment processingUnited States
Vercel Web hostingUnited States
WorkOS Single sign-on and directory syncUnited States
Zendesk Cloud-based Customer SupportUnited States

Web TechnologiesCSV · Atom

PlanetScale's homepage made 67 requests to 2 domains, and 1 service controlled by another company.

Other (1): usually detected as Issue trackers: Sentry

1 third party by category: Other 1

Third parties 1 · 1 request
Sentrysubprocessor sentry.io 1% of the page's requests 1
First party 1 · 66 requests
PlanetScale Cloudflare HTTP/3 Open Graph PWA React React Router 8 Sentry 99% of the page's requests 66

Subprocessor of (40)CSV · Atom

40 companies
  • Aaru aaru.com Database; Managed database hosting
  • Aditude aditude.com Databases
  • Arrows arrows.to Application database; Primary application database
  • Axiom axiom.co Database platform
  • Bento bentonow.com Managed database
  • Blacksmith blacksmith.sh Application database hosting
  • Campsite campsite.com Data services
  • Clay clay.com
  • Clerk clerk.com Cloud database provider
  • Contracko contracko.com Database hosting
  • Day AI day.ai Database platform
  • Dub dub.co Relational database (MySQL)
  • Evisions evisions.com Database storage and caching; PlanetScale provides fully-managed PostgreSQL and MySQL database platform, powered by Vitess.
  • Fathom Analytics usefathom.com Application database hosting
  • GitBook gitbook.com Database infrastructure
  • Inngest inngest.com Cloud database storing all account-level data including user data, permissions, application state and configuration including workflow configuration, application URLs, integration configuration.; Data storage
  • Instantly instantly.ai Data storage and processing; Managed database services
  • Intercom intercom.com Database storage and caching; PlanetScale is a fully-managed MySQL database platform, powered by Vitess
  • Laravel laravel.com Database provider
  • Levenza levenza.com Database Operations
  • Linear linear.app Managed database services
  • Luma AI lumalabs.ai Cloud database provider
  • Navattic navattic.com Database Services
  • Notion notion.com Hosting and management of large-scale databases
  • Parahelp parahelp.com Transactional SQL database (via Prisma) to store and query core app data
  • Polar polar.sh Serving core billing platform features
  • Pylon usepylon.com Database Operations
  • Resend resend.com Database hosting
  • Sazabi sazabi.com Relational database hosting
  • Snitcher snitcher.com Managed MySQL database
  • Stream.io getstream.io Database provider
  • Supademo supademo.com Serverless MySQL database infrastructure
  • swan getswan.com Databases
  • Trengo trengo.com Cloud Hosting
  • Trigger.dev trigger.dev Database hosting services
  • turbopuffer turbopuffer.com Dashboard database hosting
  • UserCheck usercheck.com Database hosting
  • Viktor getviktor.com Managed Postgres database (production)
  • Visible visible.vc Hosting and storage of application data (estimated transition date mid-December 2026)
  • Zamp zamp.com Managed database for application and customer data

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as PlanetScale's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: 1 incident (1 major)Sep 3: no incident reportedSep 4: no incident reportedSep 5: 1 incident (1 major)Sep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 1 incident (1 minor)Sep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: 1 incident (1 major)Oct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: 1 incident (1 no impact stated)Oct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: 1 incident (1 major)Oct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 6 incidents in 90 days
  • 4 major or critical
  • 1 h 7 min typical time to resolve
  • 1 h 38 min longest major
BeganIncidentImpactLasted
Problems with Vitess connectivity and credential changesmajor1 h 38 min
Gap in dashboard metrics for AWS us-east-1no impact stated1 h 7 min
AWS us-east-1 connectivity failuresmajor25 min
Branch creation delays in GCP europe-west-1minor2 h 3 min
Connectivity issues with Vitess databases in GCPmajor14 min
Dashboard and API 500 errors for postgres databasesmajor10 min
Insights metrics underreportingmajor3 h
Insights metrics underreportingminor20 h 49 min

Incidents per month

0 3 6 Dec 2025: 0 incidents Jan 2026: 4 incidents (1 critical, 2 major, 1 minor) · typical time to resolve 1 h 44 min Feb 2026: 2 incidents (2 major) · typical time to resolve 1 h 34 min Mar 2026: 1 incident (1 major) · typical time to resolve 15 min Apr 2026: 2 incidents (2 minor) · typical time to resolve 15 min May 2026: 3 incidents (1 major, 1 minor, 1 no impact stated) · typical time to resolve 47 min Jun 2026: 0 incidents Jul 2026: 6 incidents (3 major, 3 minor) · typical time to resolve 2 h 26 min Aug 2026: 0 incidents Sep 2026: 3 incidents (2 major, 1 minor) · typical time to resolve 14 min Oct 2026: 3 incidents (2 major, 1 no impact stated) · typical time to resolve 1 h 7 min Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

As PlanetScale's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by PlanetScale's subprocessorsCSV · Atom

262 reported incidents in the last 30 days, by 9 of the vendors PlanetScale lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that PlanetScale was involved.

DateCompanyIncidentImpactLasted
SendGrid· SegmentMMS Delivery Failures from Twilio to GCI United States minor3 min
SendGrid· SegmentSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
SendGrid· SegmentSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
SendGrid· SegmentSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
SendGrid· SegmentSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
SendGrid· SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
SendGrid· SegmentMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
SendGrid· SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
GitHubImpact across multiple GitHub products including Actions, Pages, and Copilot products. critical33 min
GitHubIncident with Webhooks minor4 min
SentryUS issues feed throwing intermittent errors minor51 min
SendGrid· SegmentVoice Call Failures in JP1 minor3 h 51 min
SegmentOn Call Engineers are Investigating no impact statedongoing
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minor7 h 38 min
SendGrid· SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
SendGrid· SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
SendGrid· SegmentIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
VercelElevated Sandbox and Blob request latency and errors minor1 min
SendGrid· SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
GitHubIncident with Git Operations and Pull Requests critical1 h 44 min
SendGrid· SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
GitHubDegraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot major49 min
SendGrid· SegmentWhatsApp Business API Message Send Failures minor16 h 29 min

And 237 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for PlanetScale's site

PlanetScale transparency rating

It updates with the rating.

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