Ocrolus
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | not found | 0 / 12 |
| Trust center | not found | 0 / 8 |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 69 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Ocrolus's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/ocrolus"><img src="https://thirdpartyindex.com/badge/ocrolus.svg" alt="Ocrolus transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/ocrolus)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Subprocessor list | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page safebase | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
9 third parties, 1 affiliate. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Cloud infrastructure for hosting of the Ocrolus platform and data storage and processing | United States | |
| Anthropic | Cloud infrastructure for data processing and analysis | United States | |
| Extend AI | Enhancement of document processing results and data analysis | United States | |
| Google Cloud Platform | Cloud infrastructure for data processing | United States | |
| OpenAI | Cloud infrastructure for data processing | United States | |
| Resistant AI | Enhancement of document fraud analysis | United States | |
| Salesforce (Tableau) | Cloud infrastructure for data visualization, analytics, and business intelligence | United States | |
| Smarty | Validation of U.S. address for select documents processed through Ocrolus | United States | |
| Snowflake | Data storage | United States |
Listed as a subprocessor by (1)
Purposes as each company states them.
Taktile taktile.com AI + human‑in‑the‑loop document automation platform that extracts, validates, and analyzes data from financial documents for underwriting and risk decisions
Service status
3 incidents in the last 90 days (1 major or critical, 2 minor, 0 with no stated impact) · typically resolved in 11 h 36 min · longest major: 2 h 28 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Delays in Document Processing Services | minor | 11 h 36 min evidence | |
| Import to Encompass Modal Not Loading | major | 2 h 28 min evidence | |
| Document Processing Degradation – Unknown Rejections | minor | 12 h 40 min evidence | |
| Delays with Encompass interactions causing degraded performance | minor | 1 h 44 min evidence | |
| Delays in Updating Custom Fields | minor | 2 h 12 min evidence | |
| Delays in Document Processing and Detect Completion | minor | 6 h 9 min evidence | |
| Delays in Document Processing Services | minor | 3 h 47 min evidence | |
| Authentication and Login errors | major | 23 min evidence |
As Ocrolus's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.