Third Party Index

OutThink

outthink.io

Subprocessors

12 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services Email Delivery Infrastructure (2), Authentication Services for Administrators (3)Canada Data Center: Montreal, Canada; European Data Center: Republic of Ireland; United States Data Center: Oregon, USA
Atlassian Support and maintenance ticketing processRepublic of Ireland
ChurnZero Customer Success / customer retention analysisEuropean Union
ElevenLabs AIAI voice and audio synthesis for generating simulated social-engineering training videos (5)Canada Data Center: USA; European Data Center: USA; United States Data Center: USA
Fal.ai AI video generation for simulated social-engineering training videos (5)Canada Data Center: USA; European Data Center: USA; United States Data Center: USA
HubSpot Customer Relationship Management (CRM)United States
Microsoft 365 Cloud infrastructure for information assets, video and audio communicationsUnited Kingdom
Microsoft Azure Cloud service provider for our services and applicationsCanada Data Center: Toronto and Quebec City, Canada; European Data Center: Netherlands and Republic of Ireland (1); United States Data Center: Virginia and California, USA
Site24x7 Manages subscriber notification preferences for the OutThink Status DashboardEuropean Union
Slack Team messaging platform for customer communications with the OutThink Customer Success teamEuropean Union
SparkPost Email Delivery Infrastructure (4)European Data Center: Republic of Ireland; United States Data Center: Oregon, USA
Stripe Credit card billing operations (where applicable)United States

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 0 incidents in 90 days
  • 0 major or critical
BeganIncidentImpactLasted
Training campaign creation performanceminor3 h 27 min
Microsoft Azure Outageminor5 h 4 min
Security Awareness Trainingminor1 h 12 min
OutThink Command Center intermittent performanceminor8 h 14 min

Incidents per month

0 2 4 Oct 2025: 3 incidents (3 minor) · partial: our history begins Oct 9 · typical time to resolve 5 h 4 min Nov 2025: 0 incidents Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 1 incident (1 minor) · typical time to resolve 3 h 27 min Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2025Nov Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated before or partly before our history

As OutThink's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for OutThink's site

OutThink transparency rating

It updates with the rating.

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