Khoros
Khoros declares 37 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Google Cloud, Cloudflare and Salesforce. No published changes since we first read it on Oct 26, 2026. 2 tracked vendors name Khoros as a subprocessor, including Adobe and FICO.
Subprocessors CSV of Khoros's subprocessors · Atom feed of Khoros's subprocessors DORA draft CSV of Khoros's subprocessors as declared by Khoros what's this? ·
37 third parties.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Airship | Mobile push notifications which might contain PII | Customer: Worldwide; Data Hosting: USA, EU | |
| Akamai Technologies | Content delivery network | Customer: Worldwide; Data Hosting: Worldwide (location list at: https://www.akamai.com/us/en/locations.jsp) | |
| Akismet | Spam detection | Customer: Worldwide; Data Hosting: USA and Australia | |
| Atlassian (Jira) | Product support tool for Professional Services issue tracking and project management | Customer: Worldwide; Data Hosting: USA | |
| Auth0 | User authentication | Customer: Worldwide; Data Hosting: Germany | |
| AWS Australia | Cloud hosting | Customer: APAC Customers*; Customer: APAC** Customers; Data Hosting: Australia | |
| AWS EU West 1 | Cloud hosting | Customer: Worldwide; Data Hosting: Amsterdam, Germany, and Luxembourg | |
| AWS Ireland | Cloud hosting | Customer: EMEA Customers; Customer: EMEA Customers*; Customer: Worldwide; Data Hosting: Ireland | |
| AWS USA | Cloud hosting | Customer: EMEA/APAC Customers solely for authentication data*; Customer: USA and Canada Customers; Customer: USA, Canada, and APAC** Customers; Customer: Worldwide; Data Hosting: USA | |
| Box | File storage for Customers using the “File Preview Feature” | Customer: Worldwide; Data Hosting: USA | |
| Brightcove | Video playback and storage | Customer: Worldwide; Data Hosting: USA, Australia, Mexico, Singapore, UK, Spain, France, Germany, and Sweden | |
| Clarotest Consulting Lab S.R.L. | Some access to customer data as part of outage mitigation | Customer: Worldwide; Data Hosting: Argentina | |
| Cloud Elements | API integration platform for CRM | Customer: Worldwide; Data Hosting: USA and Ireland | |
| Cloudflare | Web firewall and CDN | Customer: Worldwide; Data Hosting: Worldwide | |
| Crossover Markets, LLC | Recruiting, HR services | Customer: Worldwide; Data Hosting: USA | |
| Customer.io | CRM | Customer: Worldwide; Data Hosting: USA | |
| Domo | Business intelligence and data visualization tool | Customer: Worldwide; Data Hosting: USA | |
| ESW Operations, LLC | Customer support platform | Customer: Worldwide; Data Hosting: EU | |
| ETI | Migrations | Customer: Worldwide; Data Hosting: Bulgaria, Italy, and UK | |
| Fastly | Content delivery network | Customer: Worldwide; Data Hosting: Worldwide (location list at: https://www.fastly.com/network-map) | |
| Google LLC | Email and document management | Customer: Worldwide; Data Hosting: USA/EU | |
| Google Ads (and analytics) | Advertising | Customer: Worldwide; Data Hosting: USA | |
| Litmos | Learning management system used to host product training content | Customer: Worldwide; Data Hosting: USA | |
| MongoDB | Database management | Customer: Worldwide; Data Hosting: Belgium | |
| Pendo | In-app help, guidance, and announcements | Customer: Worldwide; Data Hosting: USA | |
| Read AI, Inc. | Meeting assistant, used for recording, taking notes and summarizing meetings | Customer: Worldwide; Data Hosting: USA | |
| Salesforce | Customer relationship management | Customer: Worldwide; Data Hosting: USA | |
| SendGrid (Twilio) | Email provider; Email service provider used to send emails; Email services provider used to send emails | Customer: Worldwide; Data Hosting: USA; Data Hosting: USA, UK, India, and Japan | |
| Sentry.io | Error reporting | Customer: Worldwide; Data Hosting: USA | |
| Sumo Logic | Log collection and storage | Customer: APAC Customers; Customer: USA, Canada, and EMEA Customers; Customer: Worldwide; Data Hosting: Australia; Data Hosting: USA | |
| Sunshine Conversations | Extends conversational capabilities | Customer: Worldwide; Data Hosting: USA and EU | |
| Talkwalker | Deep listening services for select Strategic Services Customers | Customer: Worldwide; Data Hosting: EU (Germany) | |
| Twilio | Provides programmable communication products and services, primarily in the form of APIs | Customer: Worldwide; Data Hosting: USA | |
| Vertex AI (Google Cloud) AI | Provides advanced machine learning to enhance Khoros Bot and Agent Assist functionality, including large language models (LLMs) | Customer: APAC Customers; Customer: EMEA Customers; Customer: US and Canada Customers; Data Hosting: Australia; Data Hosting: UK; Data Hosting: USA (Oregon) | |
| VoiceFlow, Inc. | Support Chatbot | Customer: Worldwide; Data Hosting: Canada | |
| Workato | System integration | Customer: Worldwide; Data Hosting: USA | |
| Zencoder (Brightcove) | Video transcoding; Although it does not handle PII, it may have access to unreleased marketing assets | Customer: Worldwide; Data Hosting: USA, Australia, Mexico, Singapore, UK, Spain, France, Germany, and Sweden |
Web TechnologiesCSV of Khoros's web technologies · Atom feed of Khoros's web technologies
Khoros's homepage made 101 requests to 19 domains, and 9 services controlled by another company.
9 third parties by category: CDN 3Analytics 2Advertising 1Other 3
Third parties 9 · 46 requests
MyPersonas MyPersonas 11
UNPKG Popper 2 Tippy.js 6 Unpkg 4
Smartlook Smartlook 2
Weglot weglot.com 1
jQuery jquery.com 1
Affiliates 1 · 4 requests
IgniteTech ignitetechai.wpenginepowered.com, ignitetechdev.wpenginepowered.com 4
First party 1 · 51 requests
Khoros Autoptimize Cloudflare Elementor GSAP 3.12.2 Google Font API Google Tag Manager HSTS HTTP/3 HubSpot Cookie Policy Banner MySQL Open Graph PHP Priority Hints RSS Speculative Loading 1.7.0 Swiper Twitter Emoji (Twemoji) WP Engine WordPress Yoast SEO core-js 3.46.0 imagesLoaded 5.0.0 jQuery 3.7.1 jQuery Migrate 3.4.1 jQuery UI 1.14.2 51
2 tracked companies loaded by the homepage are not in Khoros's subprocessor list. A website can use a service without it processing customer data.
Subprocessor of (2)CSV of the companies listing Khoros · Atom feed of the companies listing Khoros
Adobe adobe.com Khoros helps Adobe provide a platform for community-based support, where users can reach out to ask questions or address issues. Khoros provides customer engagement software to support messaging, chat, online communities and social media management (e.g., handling complaints and issues raised through these channels). Adobe remains in control of all customer data processed by Khoros and they are bound to act only within our specific instructions. The personal data that is in scope is details of users (such as name, email address, job title and location) and their internal communications (e.g., what individual users submit as part of community-based support).
- FICO fico.com Community platform services, online content management, moderation and analytics, with respect to Fair Isaac Products and SaaS Services
Incidents reported by Khoros's subprocessorsCSV of incidents reported by vendors Khoros lists · Atom feed of incidents reported by vendors Khoros lists
246 reported incidents in the last 30 days, by 14 of the vendors Khoros lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Khoros was involved.
And 221 more. All of them: CSV · Who is around them.
ChangesCSV of Khoros's changes · Atom feed of Khoros's changes
See the list as we read it on any date: Time machine
None since tracking began.
Rating badge for Khoros's site
It updates with the rating.
<a href="https://thirdpartyindex.com/vendors/khoros"><img src="https://thirdpartyindex.com/badge/khoros.svg" alt="Khoros transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/khoros)