Runway

runwayml.com

We monitor the subprocessor list Runway publishes, which we last checked on Nov 11, 2026, but have not read any entries from it. 7 tracked vendors name Runway as a subprocessor, including ElevenLabs, Adobe and Figma.

Subprocessors

None extracted.

Web TechnologiesCSV of Runway's web technologies · Atom feed of Runway's web technologies

Runway's homepage made 180 requests to 22 domains, 11 services controlled by another company, and 1 domain not identified.

Analytics (5): Mux, Clay, Meta, LinkedIn; reviewed: MixpanelAdvertising (3): Google Cloud, OpenAI, Reddit, Inc.Marketing automation (1): ConversionCookie compliance (1): CookiebotOther (1): usually detected as Security: Amazon Web Services

11 third parties by category: Analytics 5Advertising 3Marketing automation 1Cookie compliance 1Other 1

Third parties 11 · 94 requests
Mux Mux 25% of the page's requests 45
Google Cloud DoubleClick Floodlight Google Analytics Google Tag Manager 12% of the page's requests 21
Cookiebot Cookiebot 1 3% of the page's requests 5
Clay Clay Web Intent 2% of the page's requests 4
Conversion Conversion 2% of the page's requests 4
Meta Facebook Pixel 2.9.435 2% of the page's requests 4
OpenAI ChatGPT Ads Measurement Pixel 2% of the page's requests 4
LinkedIn Linkedin Insight Tag 2% of the page's requests 3
Reddit, Inc. Reddit Ads 1% of the page's requests 2
Amazon Web Services on.aws <1% of the page's requests 1
Mixpanel mixpanel.com <1% of the page's requests 1
Unknown 1 · 4 requests

d3phaj0sisr2ct.cloudfront.net

First party 1 · 82 requests
Runway Framer Motion GSAP HSTS Lucide Next.js 16.4.3 Next.js App Router Open Graph Priority Hints React Turbopack Vercel Vercel Analytics Webpack core-js 3.32.2 46% of the page's requests 82

9 tracked companies loaded by the homepage are not in Runway's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (7)CSV of the companies listing Runway · Atom feed of the companies listing Runway

7 companies
  • Adobe adobe.com
  • ElevenLabs elevenlabs.io Generation and processing of synthetic media content
  • Figma figma.com Selectable AI model provider
  • Gamma gamma.app Artificial intelligence services
  • Picsart picsart.io Cloud service provider; AI Service
  • Supersonik supersonik.ai Optional real-time video avatar that joins the LiveKit demo room.
  • Synthesia synthesia.io Video generation based on an image prompt

ComplianceCSV of Runway's compliance · Atom feed of Runway's compliance

Certified

Certifications as Runway's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV of Runway's status page incidents · Atom feed of Runway's status page incidents

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: 2 incidents (2 minor)Aug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: 1 incident (1 minor)Aug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: 1 incident (1 minor)Sep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: 1 incident (1 no impact stated)Oct 7: no incident reportedOct 8: no incident reportedOct 9: 1 incident (1 major)Oct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: 1 incident (1 critical)Oct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: 1 incident (1 minor)Oct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: 1 incident (1 no impact stated)Oct 31: no incident reportedNov 1: no incident reportedNov 2: 1 incident (1 minor)Nov 3: 1 incident (1 minor)Nov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 11 incidents in 90 days
  • 2 major or critical
  • 1 h 30 min typical time to resolve
  • 2 h 23 min longest major
BeganIncidentImpactLasted
Seedance video generations failing or delayedminor5 h 6 min
Kling video generations failing or delayedminor8 h 6 min
We've identified a problem and are working on a fixno impact stated40 min
Magnific upscalers unavailableminor4 h 14 min
Scheduled Maintenancecritical2 h 23 min
We've identified a problem and are working on a fixmajor26 min
Elevated Seedance moderation errorsno impact stated1 h 30 min
We've identified a problem and are working on a fixminor2 h 21 min

Incidents per month

0 4 8 Dec 2025: 3 incidents (1 critical, 2 major) · typical time to resolve 1 h 16 min Jan 2026: 4 incidents (2 major, 2 minor) · typical time to resolve 2 h 33 min Feb 2026: 8 incidents (1 critical, 4 major, 3 minor) · typical time to resolve 1 h 19 min Mar 2026: 1 incident (1 minor) · typical time to resolve 2 h 20 min Apr 2026: 5 incidents (2 major, 3 minor) · typical time to resolve 1 h 33 min May 2026: 8 incidents (2 major, 5 minor, 1 no impact stated) · typical time to resolve 55 min Jun 2026: 6 incidents (1 major, 4 minor, 1 no impact stated) · typical time to resolve 1 h 31 min Jul 2026: 2 incidents (1 critical, 1 no impact stated) · typical time to resolve 1 h Aug 2026: 4 incidents (4 minor) · typical time to resolve 1 h 7 min Sep 2026: 1 incident (1 minor) · typical time to resolve 2 h 21 min Oct 2026: 5 incidents (1 critical, 1 major, 1 minor, 2 no impact stated) · typical time to resolve 1 h 30 min Nov 2026: 2 incidents (2 minor) · typical time to resolve 8 h 6 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
App11
Backend11
Public API11
Billing1
Support1

As Runway's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV of Runway's changes · Atom feed of Runway's changes

None since tracking began.

Rating badge for Runway's site

Runway transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/runway"><img src="https://thirdpartyindex.com/badge/runway.svg" alt="Runway transparency rating on Third Party Index" height="20"></a>
[![Runway transparency rating on Third Party Index](https://thirdpartyindex.com/badge/runway.svg)](https://thirdpartyindex.com/vendors/runway)