Third Party Index

Tella

tella.tv

Subprocessors

28 third parties. CSV · Atom

NamePurposeLocationListed since
Amplitude To provide analytical reports of the Tella website and the Services.United States
Anthropic (Anthropic PBC) AITo analyse and summarise video content created with Tella.United States
Assembly AI (AssemblyAI Inc.) AITo transcribe and translate video content created with Tella.United States
AWS (Amazon Web Services, Inc.) To manage our application database.United States
Braintrust (Braintrust Data, Inc.) To provide AI evaluation, logging, and prompt management for Tella.United States
ChartMogul GmbH & Co. KG To provide financial reporting and analytics services for Tella.Germany
Circle (CircleCo, Inc.) To provide a community forum for Tella.United States
Dub (Dub Technologies, Inc.) To provide affiliate and referral program services in Tella.United States
Google Cloud Platform (Google LLC.) To provide application storage and artificial intelligence assisted video editing services within Tella.United States
Linear (Linear Orbit, Inc.) To provide issue tracking and customer request management for Tella.United States
OpenAI (OpenAI OpCo, LLC) AITo provide text generation for AI features in Tella.United States
Our group company, Tella B.V. To develop and maintain the Services, including Tella's web platform, create analytical reports, and to provide various business and operational services, including sales, marketing, business enhancement, bookkeeping as well as customer and other support services.the Netherlands
Plain (Not Just Tickets Ltd) To provide product support services to users.United Kingdom
Relay (Relay.app, Inc) To provide workflow management for Tella.United States
Segment To provide analytical reports of the Tella website and the Services.United States
Sentry (Functional Software, Inc) To monitor and track users for the identification and the solving of errors in our application.United States
Slack (Slack Technologies, LLC) To provide team communication for Tella.United States
Stripe To create and manage invoices and (recurring) payments.United States
Svix (Svix Inc.) To provide webhook payloads for Tella.United States
Temporal (Temporal Technologies Inc) To provide workflow orchestration for video processing and exports for Tella.United States
Tinybird (Tinybird, Inc.) To provide video analytics for Tella.United States
Turbopuffer (Turbopuffer, Inc.) To provide search for Tella.United States
Uploadcare (Uploadcare Inc.) To provide file handling for user uploaded files on Tella.United States
Upstash (Upstash, Inc.) To provide caching and rate limiting services for Tella.United States
Vercel (Vercel, Inc.) To provide application hosting for Tella.United States
Vero To create and send (direct marketing) communications.Australia
WorkOS, Inc. To authenticate users to Tella.United States
Zapier (Zapier, Inc.) To provide workflow management for Tella.United States

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: 1 incident (1 critical)Jul 17: 1 incident (1 no impact stated)Jul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: 1 incident (1 minor)Jul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: 1 incident (1 minor)Sep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: 1 incident (1 minor)Sep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 critical)Sep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: 1 incident (1 minor)Sep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 7 incidents in 90 days
  • 2 major or critical
  • 32 min typical time to resolve
  • 2 h 56 min longest major
BeganIncidentImpactLasted
Elevated errors authenticating with Tellaminor16 min
Video rendering not workingcritical7 min
Issues logging in/signing up in Tellaminor24 min
Elevated Export Failuresminor2 h 21 min
New video analytics unavailableminor32 min
Some AI features are not workingno impact stated3 h 52 min
Degraded performancecritical2 h 56 min
Delays with video analyticsminor2 days

Incidents per month

0 2 4 Feb 2026: 3 incidents (2 minor, 1 no impact stated) · partial: our history begins Feb 9 · typical time to resolve 25 min Mar 2026: 0 incidents Apr 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 1 h 1 min May 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 26 min Jun 2026: 3 incidents (3 minor) · typical time to resolve 1 h 39 min Jul 2026: 3 incidents (1 critical, 1 minor, 1 no impact stated) · typical time to resolve 2 h 56 min Aug 2026: 0 incidents Sep 2026: 4 incidents (1 critical, 3 minor) · typical time to resolve 24 min Oct 2026: 0 incidents Feb 2026Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

As Tella's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Tella's site

Tella transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/tella"><img src="https://thirdpartyindex.com/badge/tella.svg" alt="Tella transparency rating on Third Party Index" height="20"></a>
[![Tella transparency rating on Third Party Index](https://thirdpartyindex.com/badge/tella.svg)](https://thirdpartyindex.com/vendors/tella)