Third Party Index

Wellspring

wellspring.com

Subprocessors

35 third parties, 3 affiliates. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services (AP) Core Services (Inter-product integration transport, PDF generation); Hosting; Hosting, email, monitoringAustralia, European Union, United States; Australia, Japan, Singapore; Canada, United States; EMEA; European Union; US
Amazon Web Services Quicksight User reporting, application metricsUnited States
Azure (AU) DocGen Service, IEdison Service, and Agreements AI Service; Hosting; Hosting, integration transportAustralia; EU; European Union; US; United States
Basecamp Project collaborationUnited States
Box.com Data transferUnited States
Carbonite Vault EU BackupEuropean Union
Carbonite Vault UK BackupUnited Kingdom
Carbonite Vault US BackupUnited States
CloudFlare Website security, content delivery, DDoS mitigation, distributed DNSUnited States
DataDog Performance monitoring and investigationUnited States
Flexential Hosting, integration transportUnited States
Google Analytics Web AnalyticsUnited States
Google Cloud Data warehousing and reportingUnited States
Google Gmail Email notificationsUnited States
Heroku (Salesforce) HostingUnited States
HubSpot Ticketing and support, email notifications, customer managementUnited States
Interconnect HostingEuropean Union
Jira Software Ticketing and supportUnited States
Mailgun Email notificationsUnited States
Microsoft Email and document storageUnited States
NetSuite Payment processingUnited States
OpenAI Keyword expansionUnited States
OSI Digital Pvt Ltd Staff augmentation for consulting, support and maintenanceHyderabad, India
Papertrail (Solarwinds) User log managementUnited States
Pavis Patent renewalsGermany
Pendo Web analytics and User FeedbackUnited States
QAT Global Staff augmentation for consulting, support and maintenanceCosta Rica
Salesforce Hosting; Ticketing and support, customer managementUnited States
SendGrid Email notificationsUnited States
Sopheon NV Consulting, support and maintenanceAmsterdam, The Netherlands; Darmstadt, Germany
Sopheon Asia Pacific PTY Limited Consulting, support and maintenanceQueensland, Australia
Stripe Payment processingUnited States
Virtual Vision (V2) HostingSaudi Arabia
Ybug Ticketing and supportEuropean Union
Zendesk Ticketing and supportUnited States
Wellspring affiliates (3)
NamePurposeLocationListed since
Wellspring EMEA Limited Consulting, support and maintenanceAmsterdam, The Netherlands
Wellspring Japan G.K. Consulting, support and maintenanceTokyo, Japan
Wellspring UK Limited (Sopheon UK Limited) Consulting, support and maintenanceLondon, United Kingdom

Service status

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90 days agotoday

  • 2 incidents in 50 days
  • 1 major or critical
  • 3 days typical time to resolve
  • 30 min longest major
BeganIncidentImpactLasted
Accolade Cloud - FSUS Incidentcritical30 min
EU - Accolade - Intermittent connectivity issues on Test/Dev instancesminor3 days

Incidents per month

0 2 4 Jul 2026: 0 incidents · before our history of this status page Aug 2026: 1 incident (1 minor) · partial: our history begins Aug 10 · typical time to resolve 3 days Sep 2026: 1 incident (1 critical) · typical time to resolve 30 min Jul 2026Aug Sep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Accolade Cloud - EMEA1
Single Sign-On - FSUS1

As Wellspring's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Wellspring's site

Wellspring transparency rating

It updates with the rating.

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