Labs / Time machine / Lorikeet
Lorikeet
The subprocessor list as we last read it, on Nov 11, 2026.
Dates are when we read the list (UTC), not when Lorikeet changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We have published no changes to this vendor's list; our first reading was Nov 8, 2026.
Read Nov 11, 2026 · 22 companies named as a subprocessor · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Amazon Web Services | AWS hosts failover and additional cloud services in parallel with GCP.; Cloud provider | Global | |
| Anthropic AI | Anthropic provides LLM inference using proprietary models on a ZDR basis with no modal training.; LLM model and inference | USA | |
| AssemblyAI AI | AssemblyAI transcribes live customer call audio, operating as the failover and quality-comparison provider alongside our primary transcription vendor.; Speech-to-text transcription for voice calls | USA | |
| Baseten AI | Baseten provides LLM inference using open-weight models on a ZDR basis with no modal training.; LLM inference | USA | |
| Braintrust | Testing and monitoring of low-level LLM tasks | ||
| Cartesia | Text to speech | USA | |
| Celeris | LLM inference; LLM inference on a ZDR basis | USA | |
| Cerebras Systems AI | LLM inference provider | ||
| Deepgram AI | Deepgram converts live and recorded customer call audio into text so our AI voice agents can understand what a caller said, and to produce post-call transcripts.; Speech-to-text transcription for voice calls | USA | |
| DigitalOcean | DigitalOcean does not store inputs or outputs on its infrastructure for the open-weight models we use, and does not use customer data to train models.; LLM inference capacity for open-weight models | USA | |
| ElevenLabs AI | ElevenLabs synthesises the speech our AI voice agents use on calls, and creates the custom voices subscribers select.; Text-to-speech voice synthesis | USA | |
| Fireworks AI AI | LLM inference; Provides LLM inference services for our AI agent system. | United States | |
| Google Cloud Platform | Cloud provider | ||
| Groq AI | LLM inference | USA | |
| LiveKit | LiveKit Cloud carries the real-time audio of voice calls between the telephone network and our AI voice agents, and composes the call recording that is written to our own storage.; Real-time media transport for voice calls | USA | |
| Merge | Integration with third-party ticketing systems | San Francisco, California | |
| Modal | LLM inference services; Modal provides LLM inference using open-weight models on a ZDR basis with no modal training. | USA | |
| OpenAI AI | LLM model and inference; OpenAI provides LLM inference using proprietary models on a ZDR basis with no modal training. | USA | |
| OpenRouter AI | Provides LLM inference services on a ZDR and no-model-training basis. | USA | |
| Twilio | Telephony and messaging connectivity; Twilio provides the phone numbers and carrier connectivity that carry voice calls, SMS and WhatsApp messages between end customers and our AI agents. | USA | |
| TypeSafe AI | LLM inference services; LLM inference services provided on a ZDR basis. | USA | |
| Vercel | AI Gateway services — a unified API routing layer that load-balances LLM inference requests across our existing providers for improved reliability and performance.; Vercel's AI Gateway operates a Zero Data Retention (ZDR) policy — prompts, outputs, and sensitive data are not retained after requests are completed. | USA |
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Nov 8, 2026.
All readings (4)
| Date | Result | |
|---|---|---|
| read, document changed | viewNov 11, 2026 comparewith Nov 11, 2026 | |
| read, unchanged | viewNov 10, 2026 comparewith Nov 10, 2026 | |
| read, unchanged | viewNov 9, 2026 comparewith Nov 9, 2026 | |
| first reading | viewNov 8, 2026 comparewith Nov 8, 2026 |
History starts Nov 8, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.