Cartesia
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | partial | 6 / 7 |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | not found | 0 / 5 |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 83 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Cartesia's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/cartesia"><img src="https://thirdpartyindex.com/badge/cartesia.svg" alt="Cartesia transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/cartesia)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list vanta | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Cloud provider; Provider of cloud computing platforms and APIs, offering compute power, database storage, content delivery, machine learning, and other functionality to help businesses scale and grow | Seattle, WA, USA | |
| Clerk | Clerk provides user authentication, identity management, and user profile services for our software application.; User authentication and identity management | New York City, New York, USA | |
| Cloudflare | Cloudflare provides CDN services, DDoS protection, and web application firewall (WAF) to enhance the performance and security of our software.; content delivery network (CDN) and security | Global (data centers worldwide); Headquarters in San Francisco, California USA | |
| Datadog | Application and infrastructure monitoring and analytics; Cloud monitoring | New York, NY, USA | |
| Fivetran | Automated data integration platform; Data pipeline and ETL services | Oakland, CA, USA | |
| Google Cloud | Cloud infrastructure and hosting; GCP provides scalable cloud computing services, including hosting, storage, and data management for our software application. | Headquartered in Mountain View, California, USA | |
| Hightouch | Reverse ETL and data syncing; San Francisco, CA, USA | Customer data synchronization platform | |
| Pylon | Pylon, a customer support platform, is used to manage and respond to user inquiries. It helps streamline support workflows and improve the customer experience. | ||
| Render | Render a cloud application hosting platform is utilized to run and manage our product’s backend services. It provides the infrastructure needed to deploy, scale, and monitor our internal systems. | Cloud provider | |
| Stripe | Stripe provides a suite of payment processing tools, allowing our company to securely accept and manage online payments from customers.; payments | San Francisco, California | |
| Together.ai | AI infrastructure and model deployment; Together offers AI infrastructure and tools for deploying and running large language models, which we use to enhance our software's capabilities. | San Francisco, CA, USA | |
| Twilio | Twilio is a cloud communications platform, to support voice agents as part of our general availability offering. It enables us to manage customer interactions via voice, with potential for expanded use over time. | Engineering | |
| Vercel | Edge computing and deployment platform; Web application hosting and deployment | San Francisco, CA, USA |
Listed as a subprocessor by (14)
Purposes as each company states them.
1mind 1mind.com Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage.
BrightHire brighthire.com Text to speech services
Decagon decagon.ai Text-to-speech AI services
Deepgram deepgram.com Developers and providers of generative voice AI models.
Forethought Technologies forethought.ai
Great Question greatquestion.com Text to Speech Services; Text-to-speech for AI-moderated sessions.
Intercom intercom.com AI processing (text to speech); Provides AI Processing for Fin Voice AI Agent
Kaltura kaltura.com AI voice service
LiveKit livekit.com Model inference
Retell AI retellai.com
RingCentral ringcentral.com Text-to-speech
Sendbird sendbird.com Speech-to-text (STT) and text-to-speech (TTS) services used to support Sendbird’s voice-based AI agent functionality
Telnyx telnyx.com Speech synthesis and voice cloning for enabled AI features, including Voice Designer. Processes submitted text, voice samples and generated audio that may contain personal data.
Zendesk zendesk.com Provides text to speech generation for Forethought AI Agents Solve Voice.
Changes
None since tracking began.