Groq
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list vanta | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| security.txt | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Anrok | Tax collection and remittance | ||
| CloudFlare | Provides web application firewall (WAF) and content delivery network (CDN) services | Cloud Connectivity | |
| DataGrail | Customer cookie consent and data privacy | Customer support | |
| Exa | Search API services | Other | |
| FoundryLabs (e2b) | Sandboxed code execution | Other | |
| Google Cloud Platform | Cloud Computing; Cloud provider | Mountain View, CA | |
| Hubspot | Customer relationship management | Email Marketing | |
| Intercom | Conversational relationship platform designed to create personal connections with customers.; Customer service / support | San Francisco, CA | |
| Lago | GroqCloud Billing & Invoicing | Billing management | |
| MailChimp | Account transactional communications (team invites, org communications, key revocation notices, other important account notifications) | Email services | |
| Oracle Netsuite | Cloud business software suite providing resource management, accounting, business management, customer relationship management, business intelligence, order management, production management, supply chain management and warehouse management.; GroqCloud Accounting and Billing | Oklahoma City, OK | |
| PostHog | Product feature testing | Product and design | |
| Salesforce | Customer relationship managent and support | Sales and Marketing | |
| Stripe | Payment processing; Stripe is a payment processing company that handles sensitive customer data, including credit card information, bank account numbers, and other personal and financial information. | California, Oregon | |
| Stytch | Identity intermediary; Provides datastore for identity records and attributes | San Francisco, CA | |
| SupportNinja | Tier 1 Customer Support | Customer Support | |
| Tavily | Search API services Used for search in the Compound product: https://console.groq.com/docs/compound | Other | |
| Wiz | Cloud security | Security |
Listed as a subprocessor by (22)
Purposes as each company states them.
BioRender biorender.com Supports figure generation tools (Protocols + Timelines)
Cloudflare cloudflare.com AI Gateway
Conveo conveo.ai **Processing Activity Description** Transcription of video audio to text **Data Residency / Processing Location** Global API Endpoints **Headquarters Location** California, USA; Speech to Text
DrDroid drdroid.io AI APIs
Dropbox dropbox.com Large Language Model Processing (e.g. summarization, enhanced search)
Forethought Technologies forethought.ai AI Models
Glean glean.com LLM Provider
Instantly instantly.ai AI inference services; Generative AI
Kaltura kaltura.com Optional Infrastructure
Krisp krisp.ai Backend support for certain product features; Our partnership with Groq is exclusive to our AI Meeting Assistant product, ensuring that the data of our users is used solely for this purpose. Groq is SOC 2 Type II compliant. Groq doesn’t use customer data for their internal training purposes or for otherwise improving their services.
LiveKit livekit.com Model inference
Parallel Web Systems parallel.ai AI inference & processing
PathFactory pathfactory.com Infrastructure
Pilosa pilosa.com AI inference
Plivo plivo.com Application AI functionality
Replicated replicated.com Platform level services and LLMs
Shopify shopify.com Artificial intelligence services
Tavily tavily.com Application Functionality; Computation provider
Telnyx telnyx.com Large language model inference for enabled AI features. Processes prompts, text and generated responses that may contain personal data.
Vercel vercel.com Generative AI services and AI model inference services
Zendesk zendesk.com Provides hosting and inference infrastructure for open-weight AI models.
ZoomInfo zoominfo.com AI services
Service status
1 incident in the last 90 days (0 major or critical, 1 minor, 0 with no stated impact) · typically resolved in 1 h 33 min
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Data Center Failure Impacting Capacity | minor | 1 h 33 min evidence | |
| openai/gpt-oss-120b Performance Issue | minor | 59 min evidence | |
| meta-llama/llama-4-scout-17b-16e-instruct Degraded Performance | minor | 1 h 32 min evidence | |
| meta-llama/llama-4-scout-17b-16e-instruct Degraded Performance | minor | 23 min evidence | |
| meta-llama/llama-4-scout-17b-16e-instruct Degraded Performance | minor | 1 h 44 min evidence | |
| meta-llama/llama-4-scout-17b-16e-instruct Degraded Performance | minor | 1 h 53 min evidence | |
| Data Center Failure Impacting Model Latency - SYD | minor | 2 h 30 min evidence | |
| Model Performance or Availability Issue: llama-3.3-70b-versatile | minor | 1 h 15 min evidence |
As Groq's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.