Labs / Time machine / Otter Meeting Agent
Otter Meeting Agent
The subprocessor list as we last read it, on Nov 11, 2026.
Dates are when we read the list (UTC), not when Otter Meeting Agent changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We record change dates, not every check, before Oct 11, 2026.
We have published no changes to this vendor's list; our first reading was Sep 21, 2026.
Read Nov 11, 2026 · 17 companies named as a subprocessor · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud service provider and customer data storage platform | United States | |
| Anthropic AI | Provider for backend support of AI-enabled functionality. No Customer Data will be used to train or improve Anthropic’s artificial intelligence models. Anthropic does not store Customer Data sent through the API on their platform. | United States | |
| Crescendo (formerly PartnerHero) | The subprocessor only has access to Customer Data in the course of customer-initiated support cases. | United States / Philippines / Honduras | |
| Crusoe | Cloud service provider | United States | |
| Google Cloud Platform | Cloud service provider | United States | |
| Intercom | Support services. Intercom will only process customer data if it is shared between Customer and Otter.ai in the support tool. | United States | |
| On24 | Webinar and virtual event hosting platform. | United States | |
| OneSignal | Customer engagement and push notifications. | United States | |
| OpenAI AI | Provider for evaluating the effectiveness of our Large Language Models (LLM). The provider is used to provide input on whether product feature(s) may contain harmful information. No Customer Data will be used to train or improve OpenAI’s artificial intelligence models. OpenAI does not store Customer Data sent through the API on their platform. | United States | |
| PlanHat | Customer Success platform for post-sales lifecycle. | United States | |
| Research Transcriptions | Provider for annotating training and evaluation data for our product features. | United States | |
| Slack | Internal messaging platform for communications. | United States | |
| Stripe | Cloud-based Payment Processing | United States | |
| Workato | Provider for building automations and integrations. | United States | |
| WorkOS | Directory sync for enterprise login workflow. | United States | |
| Zendesk | Cloud-based customer support services. Personal data may be contained in the customer support tickets. | United States | |
| Zuora | Subscription Management & Billing | United States |
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Oct 11, 2026.
All readings (33)
History starts Sep 21, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.