Tracked subprocessors 5 of 6 Subprocessor of 35 Third parties loaded 5 Loaded by 1
+ − ⟲
6 third parties, 1 affiliate.
Name Purpose Location Listed since Google LLC., Google Ireland Ltd., Google Cloud EMEA Ltd. Cloud hosting services, Analytics United States; EU Oct 10, 2026 Google Vertex AI AI Generative AI functionality United States; EU Oct 10, 2026 Intercom, Inc. Customer support United States Sep 21, 2026 MongoDB, Inc. Database management services United States; EU Oct 10, 2026 OpenAI AI Generative AI functionality United States; EU Oct 10, 2026 Twilio Inc. Email service provider United States Sep 21, 2026
Planhat affiliates (1) Name Purpose Location Listed since Planhat, Inc. Assist in delivery of some or all of the Services Sweden; United Kingdom; United States Sep 21, 2026
Planhat's homepage made 102 requests to 11 domains, and 5 services controlled by another company.
Advertising (1): usually detected as Advertising: Microsoft Analytics (1): Google Cloud Cookie compliance (1): CookieHub Other (2): usually detected as Issue trackers: Better Stack; Page builders: Framer 5 third parties by category: 1 1 1 2
Third parties 5 · 99 requests
Framer Framer Sites 81% of the page's requests 83 Google Cloud subprocessor Google Analytics Google Tag Manager 6% of the page's requests 6 Microsoft clarity.ms 5% of the page's requests 5 CookieHub CookieHub 4% of the page's requests 4 Better Stack betterstackdata.com <1% of the page's requests 1 First party 1 · 3 requests
Planhat Framer Motion Google Cloud Google Cloud CDN Google Font API HSTS HTTP/3 Microsoft Clarity Open Graph Priority Hints React 3% of the page's requests 3
4 tracked companies loaded by the homepage are not in Planhat's subprocessor list. A website can use a service without it processing customer data.
Certified Says it complies with Certifications as Planhat's trust center lists them; reports are usually shared on request (evidence )
Aug 15: no incident reported Aug 16: no incident reported Aug 17: no incident reported Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: no incident reported Aug 25: no incident reported Aug 26: no incident reported Aug 27: no incident reported Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: no incident reported Sep 1: no incident reported Sep 2: no incident reported Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: no incident reported Sep 8: no incident reported Sep 9: no incident reported Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: no incident reported Sep 16: no incident reported Sep 17: no incident reported Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: no incident reported Sep 23: no incident reported Sep 24: no incident reported Sep 25: no incident reported Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: no incident reported Oct 7: no incident reported Oct 8: no incident reported Oct 9: no incident reported Oct 10: no incident reported Oct 11: no incident reported Oct 12: no incident reported Oct 13: no incident reported Oct 14: no incident reported Oct 15: no incident reported Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: no incident reported Oct 20: no incident reported Oct 21: no incident reported Oct 22: no incident reported Oct 23: no incident reported Oct 24: no incident reported Oct 25: no incident reported Oct 26: no incident reported Oct 27: no incident reported Oct 28: no incident reported Oct 29: no incident reported Oct 30: no incident reported Oct 31: no incident reported Nov 1: no incident reported Nov 2: no incident reported Nov 3: no incident reported Nov 4: no incident reported Nov 5: no incident reported Nov 6: no incident reported Nov 7: no incident reported Nov 8: no incident reported Nov 9: no incident reported Nov 10: no incident reported Nov 11: no incident reported Nov 12: no incident reported 90 days ago today
0 incidents in 90 days0 major or criticalIncidents per month 0 2 4 Jun 2026: 1 incident (1 minor) · partial: our history begins Jun 2 · typical time to resolve 1 min Jul 2026: 1 incident (1 major) · typical time to resolve 1 h 8 min Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2026: 0 incidents Jun 2026 Jul Aug Sep Oct Nov critical major minor no impact stated before or partly before our history
As Planhat's status page reports its own incidents (scheduled maintenance left out), read every few hours since Jun 2, 2026 (evidence )
225 reported incidents in the last 30 days, by 4 of the vendors Planhat lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Planhat was involved.
Date Company Incident Impact Lasted Nov 12, 2026 MMS Delivery Failures from Twilio to GCI United States minor 3 min Nov 12, 2026 SMS Delivery Failures from Twilio 10DLC to AT&T United States minor 4 h 3 min Nov 12, 2026 SMS Delivery Failures from Twilio to Orange Sierra Leone minor ongoing Nov 12, 2026 SMS Delivery Failures From Long Code Numbers to AT&T in the US minor 1 h 19 min Nov 11, 2026 SMS Delivery Delays from Twilio to MTS Kazakhstan minor ongoing Nov 11, 2026 SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor ongoing Nov 11, 2026 Unable to start new Workspace Agent runs critical ongoing Nov 11, 2026 MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minor ongoing Nov 11, 2026 SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor 7 h 23 min Nov 11, 2026 Elevated errors affecting logins, sign-ups, and ChatGPT features minor 8 min Nov 11, 2026 Voice Call Failures in JP1 minor 3 h 51 min Nov 11, 2026 SMS Delivery Failures from Twilio to Turkcell Turkey minor 3 h 54 min Nov 11, 2026 Retroactive Incident Impacting Twilio Usage APIs no impact stated 1 min Nov 10, 2026 Issue resolved minor 1 h 43 min Nov 10, 2026 SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor 3 h 26 min Nov 10, 2026 Gateway API (Lookup API) Failure Increase on Verizon in United States minor 10 h 23 min Nov 10, 2026 Incorrect cost data in Costs API exports no impact stated 2 h 20 min Nov 9, 2026 Elevated Errors On API minor 42 min Nov 9, 2026 WhatsApp Business API Message Send Failures minor 16 h 29 min Nov 9, 2026 Elevated ChatGPT Conversation Errors minor 52 min Nov 9, 2026 Voice Call Failures from a Subset of Twilio Phone Numbers to Chile minor 19 h 20 min Nov 9, 2026 Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor 5 h 18 min Nov 9, 2026 SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor 3 h 14 min Nov 9, 2026 SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor 3 h 26 min Nov 9, 2026 SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor 13 h 31 min
And 200 more. All of them: CSV · Who is around them .
See the list as we read it on any date: Time machine
None since tracking began.
PlanhatActionstep actionstep.com Customer Success; Helps manage customer relationships
Aqua Security aquasec.com Post CRM tool/ Focused services management
BoondManager boondmanager.com Customer relationship management (Customer Success, account tracking, and product usage).
BrightLocal brightlocal.com CRM and customer success platforms
Conveo conveo.ai
D2L d2l.com Internal Operations; Used by D2L for Client Relationship Management (CRM) and Global Support.
Digicert digicert.com Manage customer success activities
DoiT doit.com Customer success management platform
Edmentum edmentum.com Customer Success relationship management tool
EvaluAgent evaluagent.com Customer Success platform
EverTrue evertrue.com Customer Success Platform
FundApps fundapps.co
GAN Integrity ganintegrity.com Planhat is a CRM system which integrates with several other systems used by GAN Integrity such as Google Drive, Salesforce, and Zendesk in order to present data in aggregation.; Sales
Hyperproof hyperproof.io Analytics
incident.io incident.io Account Management Support
LearnUpon learnupon.com Customer Relationship Management service for communication with customers
Magnolia magnolia-cms.com Customer Success Platform services
Malbek malbek.io Customer Support; Management of customer support projects.
Nectar HR nectarhr.com CRM platform
Northbeam northbeam.io Customer data management
Onit onit.com Customer success tool
Otter Meeting Agent otter.ai Customer Success platform for post-sales lifecycle.
PeopleForce peopleforce.io
Productive productive.io Cloud-based Customer Success Service
Redis redis.io Customer success management platform
Scoro scoro.com Improving customer success based on analytics data
ScreenSteps screensteps.com CRM and customer success platform; Customer Success/Sales
Sendoso sendoso.com Customer Success Platform
Solo.io solo.io Customer support; Planhat is a cloud-based customer success portal software provider. It is compliant with SOC 2. Solo uses Planhat to organize account information relevant to our support services.
SPEEXX speexx.com Customer Success Management Tool
Superside superside.com
UltraDNS ultradns.com Manage customer success activities
Unily unily.com Customer success solution for the management of customer communications, and health and adoption post product purchase.
Userlane userlane.com Customer Success management, analytics, and lifecycle operations
wiz.io wiz.io
