Labs / Time machine / Ping Identity
Ping Identity
The subprocessor list as we last read it, on Nov 11, 2026.
Dates are when we read the list (UTC), not when Ping Identity changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We have published no changes to this vendor's list; our first reading was Oct 23, 2026.
Read Nov 11, 2026 · 32 companies named as a subprocessor, in 33 entries · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Amazon Web Services – Infrastructure & Email Notifications (AWS) | Data center providing infrastructure-as-a-service; and email notification services for customers. Customers select the region(s) of data residency | United States; Germany; Ireland; Australia; Canada; Singapore | |
| Amazon Web Services – Push Notification Services (AWS) | Push notification services for customers. Customers select the region(s) of data residency offered by Ping Identity | United States; Germany; Ireland; Australia; Canada; Singapore | |
| Amazon Web Services – Rekognition Image Verification (AWS) | Rekognition image verification. Data is stored in region(s) selected by customer for PingOne tenant. | United States; Germany; Ireland; Australia; Canada; Singapore | |
| Appfire | Salesforce-to-Jira integration.; Securely automates transfer of support ticket data from Salesforce to Jira | United States | |
| Atlassian Cloud | Customer documentation and data related to support cases may be stored in Atlassian Cloud; Documentation and issue tracking. | United States | |
| Box | Generally applicable when a customer files a support case and attaches customer data to the ticket (e.g., attachments, log files); Storage and transfer of log files for customer support. | United States | |
| Cloudflare | Cloudflare provides a content delivery network and distributed DOS attack prevention services, and offers security and performance benefits to all Ping cloud customers.; Customers cannot select the region where data is processed | Cloudflare Network Locations | |
| Code42 | Backup of customer support endpoints.; Backup of customer support endpoints. Customer data related to support cases may be processed on endpoints in use by customer support personnel. All data is encrypted and the encryption key is controlled by Ping | United States | |
| Crowdstrike | Crowdstrike might have access to customer data in the event of a security incident; Incident response. | United States | |
| Data Zoo | Offering provides real-time identity verification by accessing authoritative data sources | United States; Canada; Australia; Singapore; Germany | |
| Datadog | SaaS monitoring and observability platform | Germany | |
| Elasticsearch Inc | Visualization and analytics | As configured by customer | |
| ForgeRock AUS Pty. Ltd | Support and Operations | Australia | |
| Glean | Glean provides AI-powered enterprise search and knowledge retrieval capabilities for workforce productivity | United States | |
| Google Chronicle | Customer data is logged for security monitoring and troubleshooting purposes; Security log and event management; security analytics. | United States | |
| Google LLC | Corporate email and documentation.; Email correspondence and documents may contain customer data; Hosting and analytics | As configured by customer; United States | |
| Google Vertex AI AI | To provide generative artificial intelligence and natural language processing services to support technical troubleshooting and intelligent assistance. | Inference is co-located with the customer's deployment region | |
| IDLayr | Provides mobile-based identity verification using phone numbers as secure digital identities | United States; Germany | |
| Mitek Systems | Document verification and image verification | United States, Ireland, Canada (only if configured by the customer) | |
| MX Technologies | Authenticates account ownership through document-based verification | United States | |
| New Relic | Application performance management; Performance metrics for customer tenants | United States | |
| OpenAI AI | To provide generative artificial intelligence and natural language processing services to support technical troubleshooting and intelligent assistance | Inference is co-located with the customer's deployment region | |
| OwnBackup | Cloud backup of Salesforce data.; When customers file a support case in Salesforce, that data will be backed up periodically | United States | |
| Salesforce | Customer data related to support cases may be stored in Salesforce; Service cloud that facilitates the customer support ticketing process. | United States | |
| Secret Double Octopus | Passwordless authentication | Israel | |
| Signicat | Supports near field communication (NFC) reading and verification of chip-enabled government identity documents | Ireland | |
| Splunk | Customer data is logged for event monitoring and troubleshooting purposes and is retained in the region of residency; Operational logs and business analytics. | United States; Germany; Australia; Canada | |
| SupportLogic | Customer support case management; Used to increase productivity and improve backlog management for the global customer support team | United States | |
| Transunion | Verifying and processing biographic data and PII like address, name, SSN. Also verifying the identity associated with a payment card | United States | |
| Trinsic | Enable global interoperability of digital identities | United States; India | |
| Twilio | Secure SMS OTP and voice authentication | United States | |
| Veriff | Identification document verification | United States; Ireland | |
| Vonage | Secure SMS authentication | United States |
Affiliates it names
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Oct 23, 2026.
All readings (20)
History starts Oct 23, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.