Labs / Time machine / Rootly
Rootly
The subprocessor list as we last read it, on Nov 11, 2026.
Dates are when we read the list (UTC), not when Rootly changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We record change dates, not every check, before Oct 11, 2026.
We have published no changes to this vendor's list; our first reading was Sep 22, 2026.
Read Nov 11, 2026 · 28 companies named as a subprocessor · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Amazon Web Services (Amazon Web Services, Inc.) | Hosting. Rootly’s primary cloud infrastructure: compute, application databases, object storage, queuing, and event routing. | US | |
| Anthropic (Anthropic, PBC) AI | AI functionality: LLM inference for summarization, catchup, and generative features | US | |
| Braintrust (Braintrust Data, Inc.) | AI functionality: LLM request routing, tracing, and evaluation | US | |
| ClickHouse Cloud | Columnar analytics database for AI evaluation and product analytics | — | |
| Cloudflare (Cloudflare Inc.) | Content delivery network, edge networking, and web application firewall | US | |
| Datadog (Datadog, Inc.) | Monitoring: application performance, logging, and infrastructure observability | US | |
| Google Cloud (Google, Inc.) | Hosting | US | |
| HubSpot (HubSpot, Inc.) | Emails: CRM and customer communication | US | |
| Intercom (Intercom, Inc.) | Live chat and customer support | AWS us-east-1 | |
| LaunchDarkly (Catamorphic Co.) | Feature management: feature flag evaluation and progressive rollout targeting | US | |
| Linear (Linear Orbit, Inc.) | Support ticket tracking | US | |
| Mailgun (Mailgun Technologies, Inc.) | Transactional email delivery | US | |
| Metabase (Metabase, Inc.) | Business intelligence. Rootly personnel run read-only queries against production application data to support customer accounts, troubleshoot issues, and analyze product usage. | US | |
| Microsoft Azure (Microsoft Corporation) | Hosting | US | |
| Oliv.ai | Analytics: product and customer analytics | US | |
| OpenAI (OpenAI, Inc.) AI | AI functionality: LLM inference for summarization, catchup, and generative features | US | |
| pganalyze (Duboce Labs Inc.) | Monitoring: database performance and query analytics | US | |
| PostHog (PostHog, Inc.) | Analytics: product analytics and user behavior tracking | US | |
| Pylon (Pylon Labs, Inc.) | Customer support platform | US | |
| QuotaGuard | Static IP proxy for outbound integration traffic | — | |
| Recall.ai (Hyperdoc Inc.) | Meeting transcription: meeting orchestration, recording capture, and platform connectivity for AI Meeting Scribe | US | |
| Segment (Segment.io, Inc.) | Analytics: customer data platform for product analytics event routing | US (Oregon) | |
| SendGrid (SendGrid Inc., a Twilio subsidiary) | Email delivery for transactional and notification email | US | |
| Sentry (Functional Software, Inc.) | Monitoring: application error and exception tracking | US | |
| Slack (Slack Technologies, LLC) | Communication: internal team communication and incident coordination | US | |
| Snowflake (Snowflake, Inc.) | Data warehouse for aggregated product usage and account health analytics | US | |
| Stripe (Stripe, Inc.) | Payment processing and subscription billing | US | |
| Twilio (Twilio, Inc.) | In-app calling and SMS for on-call paging and live call routing | US |
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Oct 11, 2026.
All readings (34)
History starts Sep 22, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.