Labs / Time machine / Sitecore
Sitecore
The subprocessor list as we last read it, on Nov 11, 2026.
Dates are when we read the list (UTC), not when Sitecore changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We record change dates, not every check, before Oct 11, 2026.
We have published no changes to this vendor's list; our first reading was Sep 21, 2026.
Read Nov 11, 2026 · 43 companies named as a subprocessor, in 45 entries · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Akamai | Edge storage and delivery of customer derived optimised content | United States | |
| Americaneagle.com | Managed Cloud and product technical support services; Operational support services; Professional Services delivery partner providing implementation, migration and advisory services, including white-label delivery and staff augmentation. Depending on the engagement, personnel may access Customer systems and Personal Data and may use the partner's own tools. | Chicago, Illinois, USA | |
| Atlassian | Jira and Confluence collaboration and delivery tooling. | Sydney, New South Wales, Australia | |
| Auth0 | Authentication Tool | Seattle, Washington | |
| AWS | Cloud Service Provider | Seattle, Washington | |
| Certinia | Professional Services management and customer success planning. | San Jose, California | |
| ClickHouse Cloud | Storage and analytics supporting response collection and reporting | United States | |
| Cloro | Collection of responses from consumer AI services using Customer prompts | United States | |
| Cloudflare | Edge storage and delivery of customer derived optimised content; Web Performance and Security Services; Web performance and security services | San Francisco, California; United States | |
| Confluent | Real-time Data Management | Mountain View, California | |
| Confluent Kafka | Cloud Service Provider | Mountain View, California | |
| Constant Contact | Digital and Email Marketing Platform | Waltham, Massachusetts | |
| Datadog | Monitoring, and log management services | New York City, New York, USA | |
| DataForSEO | Collection of responses and search results from consumer AI services using Customer prompts | United States | |
| Digital Herd | Staff augmentation provider supporting implementation services in EMEA. Personnel may access Customer systems and Personal Data and may use the provider's own tools while acting under Sitecore's instructions. | Zellik, Flemish Region, Belgium | |
| Elastic | Observability / security monitoring; Observability and Security Services | San Francisco CA USA; San Francisco, California | |
| Google Cloud Platform / | Cloud hosting, storage, database, compute and AI model services supporting the Scrunch SaaS Product | United States | |
| Gradial | Generative AI Services | Seattle, Washington | |
| HTMLtoImage | Thumbnail Rendition | Leeds, England | |
| IGT 1 Outsourcing Lanka (Private) Limited | Business Process Outsourcing Partner | Colombo, Sri Lanka | |
| Imgix | Image Management | San Francisco, California | |
| Individual contractors engaged by Sitecore | Contracted Professional Services resources supporting advisory and implementation activities. Where applicable, such personnel may access Customer systems and Personal Data while acting under Sitecore's instructions and using Sitecore tools. | Various / as applicable | |
| Intercom | Processing of Scrunchie conversation transcripts and user contact data when a conversation is escalated | United States | |
| Liveblocks | User Engagement and Collaboration | Wilmington, Delaware | |
| Message Systems (Sparkpost) | Email Delivery Services | Columbia, Maryland | |
| Microsoft (Azure Open AI / Azure AI Foundry) AI | Cloud Service Provider; Customer Relations Performance; Data Visualization; Generative AI Services; Microsoft Azure Cloud Service Provider; Microsoft Azure Services; Technology and collaboration services used in Professional Services delivery, including Microsoft Teams, GitHub and SharePoint. | Click here; Redmond, Washington | |
| Microsoft Azure | Cloud hosting and infrastructure supporting support services, including processing through Azure Web Apps and storage through Azure SQL Managed Instance | Redmond, Washington | |
| MongoDB Atlas | Cloud Service Provider; Database services | New York NY US; New York, New York | |
| OpenAI AI | AI inference, summarisation, embeddings, evaluation and content generation | United States | |
| Perplexity AI | Fallback AI model/search processing for Customer prompts | United States | |
| Redis | Caching and session management | Mountain View, California | |
| Salesforce | Customer Relations Performance | Click here | |
| Scrapeless | Collection of responses and search results from consumer AI services using Customer prompts | United States | |
| SearchStax | Search Services | Manhattan Beach, California | |
| SendGrid | Email Delivery Services | Denver, Colorado | |
| ServiceNow | Customer Relations Performance | Click here | |
| Snowflake | Data Warehouse; Data warehouse services | Bozeman MT USA; Bozeman, Montana | |
| Teamwork | Collaboration and delivery tooling. | Geneva, Switzerland | |
| TheLoops, Inc | AI-driven support operations, ticketing analytics, and customer experience insights. | San Mateo, California | |
| Together AI AI | Fallback AI model processing for Customer prompts | United States | |
| Twilio | Communications Platform | San Francisco, California | |
| Uploadcare | File Upload Management | Wilmington, Delaware | |
| Velir | Professional Services delivery partner used for customer engagements delivered on Sitecore paper. Scope of Personal Data access and applicable delivery locations to be confirmed for inclusion where the partner processes Personal Data on Sitecore's behalf. | Massachusetts, USA | |
| Vercel | Cloud platform; Frontend Cloud Platform | San Francisco, California | |
| Workato | Integration and workflow automation | San Francisco, California |
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Oct 11, 2026.
All readings (34)
History starts Sep 21, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.