Third Party Index

Upstream incidents

major· Barracuda Networks· · 24 h 41 min

Inky log ingestion delay

Listed as a subprocessor by 1 tracked vendor · 14 within 2 hops · In window: 1 of its subprocessors

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 484 tracked vendors · incident: SMS Delivery Delays from Twilio to Claro Brazil, Sep 21 13:42 UTC Twilio Microsoft · listed by 748 tracked vendors Microsoft Salesforce · listed by 501 tracked vendors Salesforce Zendesk · listed by 387 tracked vendors Zendesk Intercom · listed by 370 tracked vendors Intercom Okta · listed by 280 tracked vendors Okta Mixpanel · listed by 168 tracked vendors Mixpanel Elasticsearch · listed by 130 tracked vendors Elasticsearch Amazon · listed by 50 tracked vendors Amazon Marketo · listed by 48 tracked vendors Marketo Equinix · listed by 31 tracked vendors Equinix SentinelOne · listed by 8 tracked vendors SentinelOne Tines · listed by 6 tracked vendors Tines Barracuda Networks · listed by 1 tracked vendor Barracuda Networks Rackspace · listed by 13 tracked vendors Rackspace DigitalOcean · listed by 89 tracked vendors DigitalOcean Pipedrive · listed by 16 tracked vendors Pipedrive Bullhorn · listed by 2 tracked vendors Bullhorn Forsta · listed by 2 tracked vendors Forsta Agilysys · listed by 0 tracked vendors Agilysys AllClients · listed by 0 tracked vendors AllClients CTM · listed by 0 tracked vendors CTM CallTrackingMetrics · listed by 0 tracked vendors CallTrackingMetrics Dispel · listed by 0 tracked vendors Dispel FTI Technology · listed by 0 tracked vendors FTI Technology Fluxx · listed by 0 tracked vendors Fluxx MentorcliQ · listed by 0 tracked vendors MentorcliQ Veracross · listed by 0 tracked vendors Veracross

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Barracuda Networks SMS Delivery Delays from Twilio to Claro Brazil ↗ minor +1 min 8 h 3 min

Incidents

no impact stated Fathom Some calls slow to start and process Sep 21 15:26 6 h 55 min 20 57 major Netlify Errors accessing Netlify-hosted sites Sep 21 15:12 1 h 24 min 13 32 minor Skio Errors loading customer data in the dashboard Sep 21 15:05 2 h 27 min 1 minor Asana Automations not running for EU users Sep 21 14:59 1 h 10 min 29 256 no impact stated Mollie External - iDEAL: full disruption at Rabobank Sep 21 14:57 18 min 2 3 minor Pitney Bowes Expedited Delivery Services - Incident - Initial Notification Sep 21 14:47 1 h 18 min 1 2 no impact stated Twilio· SendGrid· Segment API Errors Affecting Multiple Services Sep 21 14:45 24 min 821 1,898 18minor Snyk Snyk Code Services Degraded in MT-US-01 Sep 21 14:43 3 h 24 min 5 6 major Degreed Site Slowness - US Region Sep 21 14:36 4 min 1 3 no impact stated Rocketlane Issue Resolved Sep 21 14:31 1 min 8 39 critical Tideways Downtime due to database outage Sep 21 14:20 12 min 1 6 no impact stated Bandwidth Toll Free Porting Incident Sep 21 14:15 3 h 41 min 12 67 minor Lovable Some users are seeing web search fail when the agent uses it Sep 21 14:10 1 h 21 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 21 13:42 8 h 3 min 821 1,898 9major Barracuda Networks Inky log ingestion delay Sep 21 13:41 24 h 41 min 1 14 minor Baseten Metrics degradation in UI and API. **Inference not affected** Sep 21 13:31 11 min 52 1,207 1major Mindtickle Users Unable to Log In to Mindtickle Platform Sep 21 13:13 3 h 28 min 3 5 major Uberall Store Locator Outage Sep 21 12:44 13 min 1 major Canonical Component "keyserver.ubuntu.com:11371" and a few other components are Down Sep 21 12:09 1 h 28 min 1 1,406 no impact stated Socure RETROACTIVE: [Sev3] RiskOS Webhook Replay Sep 21 11:57 1 min 3 15 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 11:36 8 min 12 97 1major Surfe Application and Extension is down Sep 21 11:29 2 min 3 21 no impact stated Telesign Operator Alert - Ghana (GH) - AirtelTigo (620/03;06;07) - 9/21/26 Sep 21 10:51 4 h 48 min 8 461 minor Signicat SMS sending to Europe degraded performance - id.signicat.com Sep 21 10:49 20 h 49 min 1 minor Transifex Degraded Performance on Transifex Website Sep 21 10:48 4 h 9 min 1 minor Sarvam AI Intermittent KYC Verification Issues Sep 21 10:09 — 4 minor Gladia [Europe] API is in a degraded state Sep 21 10:01 2 h 6 min 8 403 major Permutive Delayed data in Insights, Live Audience Stats and Plans Sep 21 09:59 33 h 58 min 1 minor Vimeo Vimeo Record is degraded Sep 21 09:55 1 h 53 min 9 14 minor Twilio· SendGrid· Segment Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers Sep 21 09:51 17 h 45 min 821 1,898 3minor Datadog Delayed Monitors Notifications Sep 21 09:44 46 min 418 1,693 4minor Brevo Issue with Phone and Conversations Sep 21 09:44 2 h 28 min 21 28 minor KnowBe4 Protect | Web Access - Error Sending Emails (UK Only) Sep 21 09:32 22 h 54 min 6 minor Telesign Quality degradation - China (CN) - Multiple MNOs - 9/21/26 Sep 21 09:15 2 h 6 min 8 461 minor Workato Workato FileStorage Performance Degradation Sep 21 09:00 — 68 715 1no impact stated Telesign 2-Way service interruptions Netherlands (NL) Sep 21 08:56 2 h 59 min 8 461 no impact stated Mollie External - Bancontact: degraded performance Sep 21 08:44 35 min 2 3 major Dotfile Client Portal issue Sep 21 08:38 1 h 47 min 1 minor Exact Digipoort - Time-out message while opening Digipoort (SaaS) (NL) Sep 21 08:19 29 h 33 min 1 2 no impact stated TypeSafe AI Console is unavailable. Sep 21 08:16 8 days 6 202 minor Exact Exact Online - Bank statements not imported via ING 1.0 bank link (NL) Sep 21 07:12 29 h 35 min 1 2 no impact stated Exact Exact Online Jaarrekening - Error message when opening 'Werkprogramma' (NL) Sep 21 07:10 5 h 28 min 1 2 minor Exact Exact Multivers Online / Exact Boekhoud Gemak - Bank statements not delivered Sep 21 07:06 7 h 12 min 1 2 major Lyyti Partial outage with Single Sign-On login Sep 21 06:51 1 h 23 min 1 minor Cursor Investigating service degradation Sep 21 06:39 21 min 9 28 no impact stated Hostinger· Hosting24 Degraded CDN service Sep 21 06:14 57 min 1 minor Twilio· SendGrid· Segment Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan Sep 21 06:10 4 days 821 1,898 minor ESET LiveGuard delayed sample processing Sep 21 06:09 29 h 43 min 1 2 major Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 21 05:40 14 h 21 min 2 3 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 21 04:58 4 min 1 5

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