Third Party Index

Upstream incidents

major· Nutshell· · 7 h 14 min

Database Issue

Listed as a subprocessor by 1 tracked vendor · 2 within 2 hops · In window: 1 of its subprocessors

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 480 tracked vendors · incident: Automated Alert: No Customer Impact, Sep 28 19:50 UTC Twilio Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Intercom · listed by 364 tracked vendors Intercom Deepgram · listed by 76 tracked vendors Deepgram Apple · listed by 28 tracked vendors Apple Exa Labs · listed by 25 tracked vendors Exa Labs SurveyMonkey · listed by 25 tracked vendors SurveyMonkey Recurly · listed by 19 tracked vendors Recurly Filestack · listed by 12 tracked vendors Filestack FullContact · listed by 11 tracked vendors FullContact Nutshell · listed by 1 tracked vendor Nutshell WebFX · listed by 2 tracked vendors WebFX InMotion Hosting · listed by 2 tracked vendors InMotion Hosting + 3 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Nutshell Automated Alert: No Customer Impact ↗ no impact stated +1 h 1 min 1 h 53 min

Incidents

minor Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 26 170 minor Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 46 1,115 major Kaseya ConnectBooster - Intermittent Sync and Access issues Sep 28 16:18 7 h 21 min 2 3 major Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 91 1,102 1minor Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 6 14 no impact stated TypeSafe AI Degradation in API Traffic Sep 28 16:07 — 6 201 1no impact stated Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 109 1,146 2major Metronome Invoice and line item data export tables delayed Sep 28 15:45 12 h 5 min 13 125 1minor ElevenLabs Increased latency for Speech to Text API requests Sep 28 15:42 1 h 11 min 103 1,491 2minor Gong Dialer - Degraded Performance Sep 28 15:34 1 h 15 min 96 501 1minor Firmable ongoing User Management & Authentication: Development instances only - a third-party service rejecting emails Sep 28 15:33 ongoing 1 minor ESET Issue with logging in to hybrid EBA/MSP account Sep 28 15:23 41 h 48 min 1 2 no impact stated SendPulse Google Sheets authorization issues Sep 28 15:23 10 min 3 6 minor Clerk ongoing Development instances only - Apple rejecting emails Sep 28 15:23 ongoing 38 175 1major Kaseya DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Sep 28 15:11 23 h 44 min 2 3 critical ActiveCampaign Transactional Email Failures Sep 28 15:05 3 h 50 min 21 31 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 28 15:01 13 min 1 1,391 minor agorapulse App slowness within the publishing part of the tool Sep 28 14:50 24 h 41 min 1 2 major MiniMax Elevated errors on Text-to-Speech Sep 28 14:41 22 min 6 37 minor Digicert Document Signing - Go Sign Mobile Registration Issue Sep 28 14:39 3 h 43 min 2 3 major Automattic "Parse.ly Dashboard (Parse.ly)" is Down Sep 28 14:30 12 min 17 148 1minor Snyk Snyk CLI Scans Degraded Sep 28 14:26 2 days 5 6 critical Qualys US Platform 1: UI logins failing( IM-12884) Sep 28 14:06 3 h 57 min 6 21 1minor UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 4 28 no impact stated Thinkific Asset Library Outage Sep 28 13:58 5 h 58 min 4 6 major ElevenLabs Agents - EU Residency Sep 28 13:57 42 min 103 1,491 no impact stated Postmark Delayed Message Delivery Sep 28 13:49 3 h 58 min 109 1,146 5minor Supabase Log Ingestion Degradation Sep 28 13:47 48 min 67 447 1minor Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 171 801 3minor Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 8 401 major Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to CTBC Brazil Sep 28 13:25 40 h 19 min 815 1,881 10major Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major Canonical "wiki.ubuntu.com" is Down Sep 28 12:54 17 min 1 1,391 minor Rocketlane Performance Latency Degradation Sep 28 12:31 1 h 6 min 8 39 minor Zapier Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) Sep 28 12:13 1 h 4 min 129 730 3no impact stated Grafana Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) Sep 28 12:02 1 min 56 760 1no impact stated Teamtailor Degraded performance Sep 28 11:52 — 2 3 no impact stated Imperva [INC-1147] Service degradation of LCY (London) PoP Sep 28 11:42 1 min 5 53 minor FingerprintPro Ingress endpoint degradations Sep 28 10:56 1 min 2 3 no impact stated Notion· Notion AI Connector search results to be unavailable. Sep 28 10:47 — 37 161 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom Sep 28 10:45 16 h 53 min 815 1,881 9no impact stated Webflow [RESOLVED] Increased publishing times for some customers Sep 28 10:30 4 h 33 min 16 28 minor Signicat Incident on 3rd party service - eHerkenning/KPN and Reconi Sep 28 10:17 1 h 7 min 1 major Box [Medium] Issues with Box Notes Sep 28 10:04 27 min 43 404 1major Cloudinary Increased Error Rates – EU Region Sep 28 09:58 4 h 35 min 38 755 major Imperva [INC-1146] Service degradation of MAD (Madrid) PoP Sep 28 09:53 16 h 12 min 5 53 minor Scaleway ongoing [COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported Sep 28 09:46 ongoing 22 353 critical LINK Mobility Group ASA [CGI] Unsheduled disturbance Sep 28 09:42 2 h 31 min 5 13 1major Flexera Flexera One- IT Visibility- APAC - Reporting dashboards unavailable Sep 28 09:10 16 min 1

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