Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 43 min

Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204

Listed as a subprocessor by 719 tracked vendors · 1,611 within 2 hops · In window: 1 of its subprocessors · In window: 7 vendors listing it (13 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 688 tracked vendors · incident: Elevated Error Rates on GPT-6 Astra Pro, Sep 24 18:59 UTC OpenAI Amazon Web Services · listed by 1,340 tracked vendors Amazon Web Services Google Cloud · listed by 1,171 tracked vendors Google Cloud Microsoft · listed by 656 tracked vendors Microsoft Anthropic · listed by 507 tracked vendors Anthropic Slack · listed by 445 tracked vendors Slack Datadog · listed by 376 tracked vendors Datadog Snowflake · listed by 309 tracked vendors Snowflake Fivetran · listed by 140 tracked vendors Fivetran ClickHouse · listed by 125 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Postmark · listed by 93 tracked vendors Postmark ElevenLabs · listed by 80 tracked vendors ElevenLabs Meta · listed by 71 tracked vendors Meta Twilio · listed by 425 tracked vendors Twilio SendGrid · listed by 300 tracked vendors SendGrid Segment · listed by 162 tracked vendors Segment GitHub · listed by 184 tracked vendors · incident: Disruption with billing information updates, Sep 24 16:51 UTC GitHub Drata · listed by 16 tracked vendors · incident: Cron service degraded, Sep 24 18:56 UTC Drata Orb · listed by 15 tracked vendors · incident: Elevated latency, Sep 24 18:47 UTC Orb Netlify · listed by 11 tracked vendors · incident: Error accessing Netlify-hosted sites, Sep 24 19:01 UTC Netlify OpenSesame · listed by 2 tracked vendors · incident: Simon Authoring - unable to save course content, Sep 24 18:28 UTC OpenSesame Apptio · listed by 1 tracked vendor · incident: Exports from Cloudability to TBM are Behind, Sep 24 19:15 UTC Apptio IXOPAY · listed by 0 tracked vendors · incident: Script Monitor "Get Started" Page Not Loading, Sep 24 18:57 UTC IXOPAY Stripe · listed by 569 tracked vendors Stripe Anthropic · listed by 507 tracked vendors Anthropic Salesforce · listed by 463 tracked vendors Salesforce Sentry · listed by 398 tracked vendors Sentry HubSpot · listed by 377 tracked vendors HubSpot Datadog · listed by 376 tracked vendors Datadog Zendesk · listed by 353 tracked vendors Zendesk OpenAI · listed by 688 tracked vendors · incident: Elevated Error Rates on GPT-6 Astra Pro, Sep 24 18:59 UTC OpenAI Baseten · listed by 50 tracked vendors · incident: Intermittent 5xx for a subset of models in 1 US Central cluster, Sep 24 18:35 UTC Baseten Coralogix · listed by 23 tracked vendors · incident: EU2 - delayed/missing metrics for data usage, Sep 24 17:37 UTC Coralogix Hugging Face · listed by 1 tracked vendor · incident: Some GPU Jobs and Spaces failing to start, Sep 24 18:00 UTC Hugging Face Blacksmith · listed by 0 tracked vendors · incident: GitHub connectivity degraded in us-west, Sep 24 19:16 UTC Blacksmith JWX · listed by 0 tracked vendors · incident: Elevated webhook delivery latency, Sep 24 17:44 UTC JWX Microsoft · listed by 656 tracked vendors Microsoft Cloudflare · listed by 514 tracked vendors Cloudflare Slack · listed by 445 tracked vendors Slack Mailgun · listed by 218 tracked vendors Mailgun posthog · listed by 194 tracked vendors posthog Mixpanel · listed by 141 tracked vendors Mixpanel Fivetran · listed by 140 tracked vendors Fivetran Pendo · listed by 133 tracked vendors Pendo Amplitude · listed by 131 tracked vendors Amplitude ClickHouse · listed by 125 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Pylon · listed by 87 tracked vendors Pylon Vanta · listed by 87 tracked vendors Vanta Fullstory · listed by 84 tracked vendors Fullstory + 13 more+ 705 more+ 872 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Twilio, SendGrid, Segment Elevated Error Rates on GPT-6 Astra Pro ↗ no impact stated +1 h 41 min 46 min
GitHub lists Twilio Disruption with billing information updates ↗ minor −27 min 3 h 49 min
OpenSesame lists Twilio Simon Authoring - unable to save course content ↗ major +1 h 10 min 22 min
Orb lists Twilio Elevated latency ↗ minor +1 h 29 min 35 min
Drata lists Twilio Cron service degraded ↗ major +1 h 38 min 21 h 40 min
IXOPAY lists Twilio Script Monitor "Get Started" Page Not Loading ↗ no impact stated +1 h 38 min —
Netlify lists SendGrid, Segment Error accessing Netlify-hosted sites ↗ major +1 h 43 min 23 min
Apptio lists SendGrid Exports from Cloudability to TBM are Behind ↗ minor +1 h 56 min 27 h 3 min
Coralogix lists Stripe, Salesforce (2 hops) EU2 - delayed/missing metrics for data usage ↗ no impact stated +19 min 47 min
JWX lists Stripe, Sentry (2 hops) Elevated webhook delivery latency ↗ minor +25 min 39 min
Hugging Face lists Stripe, Zendesk (2 hops) Some GPU Jobs and Spaces failing to start ↗ minor +41 min 15 h 57 min
Fireworks lists Vercel, DigitalOcean (2 hops) Service Degradation for Qwen 3.8 Max ↗ minor +1 h 15 min 29 min
Baseten lists WorkOS, Mistral (2 hops) Intermittent 5xx for a subset of models in 1 US Central cluster ↗ minor +1 h 16 min 1 h 22 min
Blacksmith lists Anthropic, Salesforce (2 hops) GitHub connectivity degraded in us-west ↗ no impact stated +1 h 58 min 33 min

Incidents

minor Twilio· SendGrid· Segment Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 Sep 24 17:19 43 min 719 1,611 7minor GitHub Disruption with billing information updates Sep 24 16:51 3 h 49 min 184 1,033 2major Fly.io State database issues in GRU Sep 24 16:31 2 h 40 min 12 126 minor Twilio· SendGrid· Segment Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) Sep 24 16:22 2 h 4 min 719 1,611 3no impact stated ZoomInfo GTM Studio - Audiences Sep 24 16:17 7 h 56 min 42 153 minor Barracuda Networks Delay for NetSec Firewall Alerts for US-East and EU-West customers Sep 24 16:15 27 h 37 min 1 13 minor Worldpay INC0663518 - We are aware of potential issues with a third-party Alternative Payment Method (APM) Sep 24 15:49 16 min 10 47 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 24 15:47 6 h 9 min 162 839 1major Supabase Project Lifecycle Issues in eu-west-1 Sep 24 15:36 2 h 1 min 46 380 minor Contentsquare Issue affecting Share Zoning Feature Sep 24 15:11 5 h 39 min 7 90 major Astronomer Astro UI Deployment view unavailable Sep 24 14:52 41 min 5 62 minor Ping Identity PingOne for Enterprise - NA region - SSO and Admin Degradation Sep 24 14:52 1 h 8 min 6 48 major Fly.io Private Networking issues (6PN) Sep 24 14:51 46 min 12 126 1minor Exact All Products - Issues when creating or renewing bank link for Rabobank (NL) Sep 24 14:41 4 days 1 2 minor Twilio· SendGrid· Segment Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available Sep 24 14:37 4 h 58 min 719 1,611 6minor Resend Intermittent errors on some dashboard and API requests Sep 24 14:31 51 min 54 177 no impact stated Hightouch Hightouch sync run delays Sep 24 14:27 — 30 187 major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 14:09 42 min 1 1,171 no impact stated HubSpot The Salesforce integration is unavailable for some customers Sep 24 14:08 7 h 18 min 377 896 2major Flexera Flexera One - IT Asset Management - NAM - Menu items not loading Sep 24 14:08 6 h 25 min 1 critical ShipStation Evri - Unable to create labels Sep 24 13:47 22 h 44 min 1 no impact stated Teamtailor Intermittent availability issue Sep 24 13:30 1 min 2 3 minor dbt Labs Intermittent BigQuery job failures using Workload Identity Federation in EMEA Sep 24 13:27 12 h 22 min 45 463 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 13:20 44 min 1 1,171 minor Exact Exact Online - Projects incorrectly linked to bank transactions (NL/BE) Sep 24 13:02 5 days 1 2 major Canonical Component "ubuntu.com" and a few other components are Down Sep 24 12:41 23 min 1 1,171 major SurveyMonkey Audience Preview Page is not responding Sep 24 12:16 3 h 16 min 20 38 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to MTS Belarus Sep 24 11:52 3 h 17 min 719 1,611 3minor Zoom Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India Sep 24 11:19 2 h 23 min 162 839 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Cameroon Sep 24 11:13 2 days 719 1,611 3no impact stated Teamwork.com Issue with tasks creation in Projects Sep 24 10:42 39 min 2 critical Supabase Permission errors in the Supabase Dashboard Sep 24 10:37 1 h 12 min 46 380 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 10:11 10 h 20 min 1 major Sarvam AI Partial Outage on Voice Agents Sep 24 09:17 — 1 major Yotpo Loyalty Home Page Currently experiencing loading issues Sep 24 09:06 3 min 1 minor Livestorm Live Captions and Translations unavailable Sep 24 09:00 33 min 3 9 minor ClickHouse Streaming ClickPipes degradation in AWS eu-central-1 region Sep 24 08:42 29 min 125 1,224 3no impact stated Scaleway [Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata Sep 24 08:39 1 min 17 308 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Datora Brazil Sep 24 08:36 4 days 719 1,611 4minor ClickHouse Some ClickPipes CDC pipes paused and can't be resumed Sep 24 08:31 33 min 125 1,224 3no impact stated Hostinger· Hosting24 Emergency Server UK-1476 Maintenance Sep 24 07:50 13 h 15 min 1 major Baseten Elevated inference 500s for a subset of models deployed in 1 US-East cluster Sep 24 07:23 42 min 50 1,043 1minor Krisp Speech-to-Text API Degradation Sep 24 07:23 35 min 1 minor Kaseya Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI Sep 24 07:21 2 h 13 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia Sep 24 06:56 21 h 45 min 719 1,611 2critical Jamf Central US Certificate Issues Sep 24 06:28 55 min 7 8 no impact stated Telesign Possible Delays Sep 24 04:56 19 min 7 406 no impact stated Xero Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero Sep 24 04:00 — 25 92 minor Replicated High error rate for a subset of Enterprise Portal sites Sep 24 02:08 26 min 1 37 major Pitney Bowes Canada Post Service Disruption Observed for RateShipment. Sep 24 02:01 1 h 28 min 1 2

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