Recurly
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 89 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Recurly's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/recurly"><img src="https://thirdpartyindex.com/badge/recurly.svg" alt="Recurly transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/recurly)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Cloud hosting provider for Recurly Engage | Entity Country: Europe; Entity Country: United States; Location of Data Processing: Europe; Location of Data Processing: United States | |
| Appcues | In-app messaging tool | Entity Country: United States; Location of Data Processing: United States | |
| Avalara | Sales taxes automation | Entity Country: United States; Location of Data Processing: United States | |
| Elastic.co | Cloud hosted elasticsearch | Entity Country: Netherlands; Location of Data Processing: United States | |
| Business Intelligence, analytics, and reporting; Cloud hosting provider | Entity Country: Europe; Entity Country: United States; Location of Data Processing: Europe; Location of Data Processing: United States | ||
| Juspay | Payment orchestration service | Entity Country: United States; Location of Data Processing: United States | |
| Kount | Fraud management | Entity Country: United States; Location of Data Processing: United States | |
| New Relic | Performance Monitoring | Entity Country: United States; Location of Data Processing: United States | |
| Omni Analytics | Business Intelligence, analytics, and reporting | Entity Country: United States; Location of Data Processing: United States | |
| Sendgrid | Email notification services | Entity Country: United States; Location of Data Processing: United States | |
| Sentry.io | Error monitoring | Entity Country: United States; Location of Data Processing: United States & Europe | |
| Tableau | Data visualization and business intelligence tool | Entity Country: United States; Location of Data Processing: United States | |
| Zendesk | Customer Service Portal | Entity Country: United States; Location of Data Processing: United States |
Listed as a subprocessor by (7)
Purposes as each company states them.
Cloudinary cloudinary.com Subscription and Billing
InMotion Hosting inmotionhosting.com Process financial transactions
Nutshell nutshell.com Provides billing and payment processing, storing customer credit cards with PCI-DSS compliance
OpenMetal IaaS openmetal.io Process financial transactions
- PandaDoc pandadoc.com Payment Subscription Management
Unbounce unbounce.com
nylas nylas.com Billing
Service status
- 3 incidents in 80 days
- 0 major or critical
- 3 h 52 min typical time to resolve
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Investigating issues with Recurly Subscription Management | minor | 5 h 39 min | |
| Exports & Analytics Delayed | minor | 3 h 52 min | |
| Recurly Commerce elevated response times and error rates | minor | 51 min |
As Recurly's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.