Third Party Index

Aha Labs

aha.io

Transparency

Fair

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposespartial0 / 7
Data processing addendumnot found0 / 12
Trust centernot found0 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security page5 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total62 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Aha Labs transparency rating

For Aha Labs's own site; it updates with the rating.

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Documents

DocumentVerifiedChangedEvidence
Subprocessor list snapshot
Privacy policy snapshot
Terms snapshot
Security page snapshot
Status page statuspage snapshot

Subprocessors

14 third parties. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services, Inc. USA
Automattic Inc. USA
Datadog, Inc. USA
Duo Security, Inc. USA
Functional Software, Inc. USA
Google Inc. USA
Microsoft Corporation USA
Netlify Inc. USA
OpenAI, LLC USA
OOPSpam LLC USA
Pipedream, LLC USA
Recurly, Inc. USA
The Rocket Science Group, LLC USA
Zendesk, Inc. USA

Listed as a subprocessor by (5)

Purposes as each company states them.

Service status

Jul 1: no incident reportedJul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: 1 incident (1 minor)Jul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: 1 incident (1 minor)Aug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reported

90 days agotoday

BeganIncidentImpactLasted
Slow performance for some usersminor—
Degraded performance for some customers.minor48 min
Slow performance for some customersmajor1 h 1 min
Elevated Error Rates for some customersno impact stated—
Slow performance for Aha! Appminor4 h 3 min
Degraded performance of the AI Assistant and Email Deliverabilityminor7 h 57 min

Incidents per month

0 2 4 Oct 2025: 1 incident (1 minor) · typical time to resolve 7 h 57 min Nov 2025: 0 incidents Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 3 incidents (1 major, 1 minor, 1 no impact stated) · typical time to resolve 4 h 3 min Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 1 incident (1 minor) · typical time to resolve 48 min Aug 2026: 1 incident (1 minor) Sep 2026: 0 incidents Oct 2025NovDecJan 2026FebMarAprMayJunJulAugSep

critical major minor no impact stated

Components affected

ComponentIncidents
Aha! application 1

As Aha Labs's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.