Oyster HR
Compliance
- Certified
Certifications as Oyster HR's trust center lists them; reports are usually shared on request (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center safebase | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page incident.io | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Accountor Denmark A/S | Payroll Processing for Denmark Payroll Team Members | ||
| Amazon Web Services, Inc. | Virtual Data Center Services | ||
| Baker Tilly SAS | Payroll Processing for France Payroll Team Members | ||
| Baker Tilly Kirk | Payroll Processing for Ireland Payroll Team Members | ||
| BELL Consulting S.R.O | Payroll Processing for Czech Republic Payroll Team Members | ||
| BillyPay BV | Payroll Processing for Belgium Payroll Team Members | ||
| Box, Inc. | Bulk Uploading of Payroll Team Member Data for Onboarding | ||
| Brain Payroll UK Ltd | Payroll Processing for UK Payroll Team Members | ||
| Conceito-Consultoria de Gestao, S.A. | Payroll Processing for Portugal Payroll Team Members | ||
| Crystal Clear Pte Ltd | Payroll Processing for Singapore Payroll Team Members | ||
| De Hooge Waerder Beverwijk B.V. | Payroll Processing for Netherlands Payroll Team Members | ||
| ECOVIS Hellas LTD | Payroll Processing for Greece Payroll Team Members | ||
| Employee Managed Services Pty Ltd | Payroll Processing for Australia Payroll Team Members | ||
| Europartner Brasil Sao Paulo A. E C. EMP. SOC. UNIP. LTDA | Payroll Processing for Brazil Payroll Team Members | ||
| Google, LLC (G-Suite) | Data Collection, File Storage, and Communication | ||
| Grupo IPS Especialistas de RH | Payroll Processing for Mexican Payroll Team Members | ||
| HLB M2 Advisory & Business Services sp. Z o.o. | Payroll Processing for Poland Payroll Team Members | ||
| Jet HR, Ltd. | Payroll Processing for Italy Payroll Team Members | ||
| Leinonen Bulgaria EOOD | Payroll Processing for Bulgaria Payroll Team Members | ||
| Leinonen Hungary KFT | Payroll Processing for Hungary Payroll Team Members | ||
| Leinonen Suomi Oy | Payroll Processing for Finland Payroll Team Members | ||
| Leinonen Sweden AB | Payroll Processing for Sweden Payroll Team Members | ||
| Merge API, Inc. | Facilitation of API-based data transfers between the Oyster Platform and Customer HRIS and Payroll Systems | ||
| Mochizuki Accounting Office | Payroll Processing for Japan Payroll Team Members | ||
| Nexdigm Private Limited | Payroll Processing for India Payroll Team Members | ||
| Nexia ABS Financial Services S.R.L. | Payroll Processing for Romania Team Members | ||
| Nexia SAB&T | Payroll Processing for South Africa Payroll Team Members | ||
| Payworks, Inc. | Payroll Processing for Canada Payroll Team Members | ||
| Platin Personel Hizmetleri A.S. | Payroll Processing for Turkey Payroll Team Members | ||
| Rosendahl Treuhand + Steuerberatung | Payroll Processing for Switzerland Payroll Team Members | ||
| RPI Roehm Internatioan GmbH | Payroll Processing for Germany Payroll Team Members | ||
| Sage Spain S.L. | Payroll Processing for Spanish Payroll Team Members | ||
| Slack Technologies, LLC | Internal Communications | ||
| Snowflake, Inc. | Data Analysis, including analyzing Messaging Data using Snowflake Cortex AI. | ||
| trycourier.com, Inc. | Communications Platform for system and service messaging | ||
| Unija Smart Accounting d.o.o. Beograd | Payroll Processing for Serbia Payroll Team Members | ||
| Unija Smart Accounting d.o.o. Sarajevo | Payroll Processing for Bosnia and Herzegovina Payroll Team Members | ||
| Zendesk, Inc. | Helpdesk Ticketing and People Partner Services Communications |
Listed as a subprocessor by (1)
Purposes as each company states them.
Twingate twingate.com Supplemental technical support, engineering and consulting services
Service status
- 0 incidents in 90 days
- 0 major or critical
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Intermittent page load issues for Cisco Umbrella users | none | 2 days | |
| API Token Refresh degraded | major | — | |
| Transactional email (MFA included) unavailable. | major | 1 h 25 min | |
| High level of frontend errors | major | 24 min |
As Oyster HR's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.