People.ai

people.ai

People.ai declares 16 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Microsoft and Salesforce. No published changes since we first read it on Sep 22, 2026. 3 tracked vendors name People.ai as a subprocessor, including Redis, Forcepoint and Parsec.

Subprocessors CSV of People.ai's subprocessors · Atom feed of People.ai's subprocessors DORA draft CSV of People.ai's subprocessors as declared by People.ai what's this? · 

16 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud service providerUnited States
Amplitude Processing operational customer dataUnited States
Clearbit Processing operational customer dataUnited States
Customer.io Processing operational customer dataUnited States
Databricks OperationsUnited States
Hero Research, Inc Cloud service providerUnited States
Intercom Processing operational customer dataUnited States
Microsoft Corporation Azure generative AI ServicesUnited States
The Sales Productivity Company s.r.o d/b/a ClosePlan NoneCzech Republic
Salesforce Processing operational customer dataUnited States
Segment Processing operational customer dataUnited States
Sentry.io Processing operational customer dataUnited States
Snowflake Data analysisUnited States
Sumo Logic OperationsUnited States
Tableau Data analysisUnited States
Tableau Software Processing operational customer dataUnited States

Web TechnologiesCSV of People.ai's web technologies · Atom feed of People.ai's web technologies

People.ai's homepage made 161 requests to 12 domains, and 8 services controlled by another company.

Analytics (1): WingifyTag managers (1): Google CloudMarketing automation (1): StorylaneA/B Testing (1): VarifyCookie compliance (1): iubendaOther (3): Issue trackers: Sentry; JavaScript libraries: Webflow; Video players: Wistia

8 third parties by category: Analytics 1Tag managers 1Marketing automation 1A/B Testing 1Cookie compliance 1Other 3

Third parties 8 · 137 requests
Webflow Webflow 1.6.0 jQuery 3.5.1 60% of the page's requests 97
Wistia Wistia 14% of the page's requests 23
Wingify VWO 6% of the page's requests 9
iubenda iubenda 2% of the page's requests 3
Varify Varify 1% of the page's requests 2
Google Cloud Google Tag Manager <1% of the page's requests 1
Sentrysubprocessor Sentry 9.6.1 <1% of the page's requests 1
Storylane Storylane 2 <1% of the page's requests 1
First party 1 · 24 requests
People.ai Cloudflare HSTS HTTP/3 Linkedin Ads Lucide Open Graph Swiper Webpack 15% of the page's requests 24

4 tracked companies loaded by the homepage are not in People.ai's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (3)CSV of the companies listing People.ai · Atom feed of the companies listing People.ai

3 companies
  • Forcepoint forcepoint.com Metadata contact
  • Parsec parsecgaming.com Sales and Marketing prospecting
  • Redis redis.io Revenue forecasting

Service statusCSV of People.ai's status page incidents · Atom feed of People.ai's status page incidents

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 minor)Sep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 1 incident (1 minor)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: 1 incident (1 major)Oct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reported

90 days agotoday

  • 3 incidents in 90 days
  • 1 major or critical
  • 21 h 19 min typical time to resolve
  • 5 days longest major
BeganIncidentImpactLasted
Salesforce outage: some integrations require re-authorizationmajor5 days
Ongoing Salesforce outageminor3 h 21 min
Microsoft Outage Causing Delays in Microsoft 365 Data Processingminor21 h 19 min
Activity and Metrics Data Issueminor7 h
Web Application Content Loading Issuesmajor13 min
Platform Degradation — Multiple Features Affectedmajor16 h 30 min
SalesAI Assistant Response Formatting Issueminor—

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 1 incident (1 minor) Mar 2026: 0 incidents Apr 2026: 1 incident (1 major) · typical time to resolve 16 h 30 min May 2026: 0 incidents Jun 2026: 1 incident (1 major) · typical time to resolve 13 min Jul 2026: 1 incident (1 minor) · typical time to resolve 7 h Aug 2026: 1 incident (1 minor) · typical time to resolve 21 h 19 min Sep 2026: 1 incident (1 minor) · typical time to resolve 3 h 21 min Oct 2026: 1 incident (1 major) · typical time to resolve 5 days Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Salesforce Inbound Data Integration2
Salesforce Outbound Data Integration2
Activity Intake APIs and Services1
Single Sign On (SSO) login1

As People.ai's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by People.ai's subprocessorsCSV of incidents reported by vendors People.ai lists · Atom feed of incidents reported by vendors People.ai lists

229 reported incidents in the last 30 days, by 7 of the vendors People.ai lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that People.ai was involved.

DateCompanyIncidentImpactLasted
SegmentMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minorongoing
SegmentSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minorongoing
SentryUS issues feed throwing intermittent errors minor51 min
SegmentVoice Call Failures in JP1 minor3 h 51 min
SegmentOn Call Engineers are Investigating no impact statedongoing
SegmentSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
SentryAccount emails not being delivered major42 min
SegmentRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
SegmentIssue resolved minor1 h 43 min
SentryEU region replay ingestion latency minor48 min
SegmentSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
Sumo LogicProblem with Cloud SIEM Processing in North America 2 (US2) minor22 min
SegmentGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
SegmentWhatsApp Business API Message Send Failures minor16 h 29 min
Sumo LogicProblem with Cloud SIEM Processing in North America 2 (US2) minor2 h 44 min
SegmentVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
SegmentVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
SegmentSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
SegmentSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
SegmentSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
SegmentSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
SegmentSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
SegmentSMS Delivery Failures from Twilio to MTN Nigeria minor6 h
SegmentSilent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada minor14 h 12 min
SegmentSMS Delivery Receipt Delays from Twilio to Globe Philippines minor13 h 16 min

And 204 more. All of them: CSV · Who is around them.

ChangesCSV of People.ai's changes · Atom feed of People.ai's changes

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for People.ai's site

People.ai transparency rating

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