Sumo Logic
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center conveyor | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
3 third parties, 6 affiliates. CSV · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services, Inc. | Data Hosting; Generative AI features and functionalities optional through AWS Bedrock | United States, European Union, and other countries or jurisdictions as selected | |
| Gainsight, Inc. | Customer Success Platform with genAI for communication utilizing their Staircase feature | USA | |
| Salesforce, Inc. | Customer Support Ticketing System | USA |
Listed as a subprocessor by (10)
Purposes as each company states them.
Acquia acquia.com Log aggregation tool used for troubleshooting activities as well as security alerting. This tool currently aggregates logs for both Acquia products as well as customer application(s) residing on those products. Also ingests, parses, queries, and performs analytics on application and infrastructure logs. Logs can then be used for debugging, troubleshooting, auditing, reporting, detecting, and alerting about unexpected application behavior. Incidental to the purpose of the log processing, service data and personal data may be processed by Sumologic.
Gainsight Software gainsight.com Log Management and Analytics
Maxio maxio.com
PagerDuty pagerduty.com SIEM/Logging
People.ai people.ai Operations
Redis redis.io Security information and event management (SIEM) platform
Salesforce salesforce.com
Tableau tableau.com
Unbounce unbounce.com
Xero xero.com Cloud monitoring service provider
Changes
None since tracking began.