Sumo Logic

sumologic.com

Sumo Logic declares 3 subprocessors, plus 6 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Salesforce and Gainsight Software. No published changes since we first read it on Sep 21, 2026. 38 tracked vendors name Sumo Logic as a subprocessor, including Salesforce, Gainsight Software and Redis.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

3 third parties, 6 affiliates.

NamePurposeLocationListed since
Amazon Web Services, Inc. AIData Hosting; Generative AI features and functionalities optional through AWS BedrockUnited States, European Union, and other countries or jurisdictions as selected
Gainsight, Inc. Customer Success Platform with genAI for communication utilizing their Staircase featureUSA
Salesforce, Inc. Customer Support Ticketing SystemUSA
Sumo Logic affiliates (6)
NamePurposeLocationListed since
Sumo Logic, Inc. United States
Sumo Logic Canada Ltd. Canada
Sumo Logic Costa Rica, SRL Costa Rica
Sumo Logic Japan KK Japan
Sumologic Limited United Kingdom
Sumologic Technologies Private Limited India

Web TechnologiesCSV · Atom

Sumo Logic's homepage made 446 requests to 30 domains, 13 services controlled by another company, and 3 domains not identified.

Advertising (5): Microsoft, X Corp., Reddit, Inc., StackAdapt, AmazonAnalytics (1): Google CloudMarketing automation (1): StorylaneCookie compliance (1): OneTrustCDN (1): jsDelivrOther (4): Issue trackers: Sentry; SEO: Ahrefs; Security: FingerprintPro; Video players: Wistia

13 third parties by category: Advertising 5Analytics 1Marketing automation 1Cookie compliance 1CDN 1Other 4

Third parties 13 · 288 requests
Wistia Wistia 24% of the page's requests 107
OneTrust OneTrust 14% of the page's requests 64
Storylane Storylane 2 8% of the page's requests 37
Google Cloud Google Analytics Google Tag Manager 5% of the page's requests 24
Microsoft Microsoft Advertising 5% of the page's requests 22
X Corp. Twitter Ads 2% of the page's requests 9
Reddit, Inc. Reddit Ads 2% of the page's requests 7
jsDelivr jsDelivr 2% of the page's requests 7
StackAdapt StackAdapt 1% of the page's requests 5
FingerprintPro Fingerprint <1% of the page's requests 3
Ahrefs Ahrefs <1% of the page's requests 1
Amazon Amazon Advertising <1% of the page's requests 1
Sentry Sentry 9.6.1 <1% of the page's requests 1
Unknown 3 · 28 requests

astarsbuilding.comd1ae0zx28z2bae.cloudfront.netd1b3llzbo1rqxo.cloudfront.net

First party 1 · 130 requests
Sumo Logic Algolia 4.26.0 Amazon ALB Amazon Web Services Bootstrap Core Framework Fastly HSTS HockeyStack Lodash MariaDB MySQL Nginx Open Graph PHP Pantheon RSS RankMath SEO Swiper Twitter Emoji (Twemoji) Varnish WPML 5.1.0 WordPress 7.1.4 WordPress Block Editor WordPress Site Editor jQuery 3.7.1 jQuery Migrate 3.4.1 29% of the page's requests 130

10 tracked companies loaded by the homepage are not in Sumo Logic's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (38)CSV · Atom

38 companies
  • Absorb Software absorbai.com Absorb uses Sumologic to manage logs including security logs. Data processed may include user and LMS activity and generated LMS details.; Sumo Logic Privacy Statement can be viewed here.
  • Acquia acquia.com Log aggregation tool used for troubleshooting activities as well as security alerting. This tool currently aggregates logs for both Acquia products as well as customer application(s) residing on those products. Also ingests, parses, queries, and performs analytics on application and infrastructure logs. Logs can then be used for debugging, troubleshooting, auditing, reporting, detecting, and alerting about unexpected application behavior. Incidental to the purpose of the log processing, service data and personal data may be processed by Sumologic.
  • Automation Anywhere automationanywhere.com Event logging, cloud monitoring, telemetry collection
  • Avalara avalara.com Cloud-based logs and metrics management service
  • Bluebeam bluebeam.com Log Management and Security Analytics
  • Check Point Software Technologies checkpoint.com Connectivity, Monitoring, Logging and Analytics
  • Command Alkon commandalkon.com Support operations
  • Cyara cyara.com Log Aggregator
  • DoseSpot dosespot.com SIEM provider
  • Elavon elavon.com Security operations log management and analytics services; Service Specific
  • Emailable emailable.com Infrastructure Logging and Monitoring
  • Expel expel.com Cloud data analytics (security, operations, business intelligence)
  • Flywire flywire.com Fraud protection tool; Logging and Monitoring
  • Gainsight Software gainsight.com Log Management and Analytics
  • Genesys genesys.com
  • Kaleris kaleris.com Aggregates and analyzes application and security logs to help monitor service performance and security events. May receive logs containing IP addresses and user activity information.; Security logging and SIEM
  • Khoros khoros.ai Log collection and storage
  • Kobalt.io kobalt.io Security; Security Monitoring (SIEM)
  • LambdaTest testmuai.com Event tracking and Logs management for platform for service improvement, and Infrastructure monitoring.
  • Lightedge lightedge.com
  • Maxio maxio.com Logging and Monitoring
  • Netskope netskope.com Activity: Sumo Logic supports troubleshooting and log analysis - helping Netskope engineers
  • People.ai people.ai Operations
  • PowerSchool powerschool.com Log aggregator
  • Procore procore.com Application and System log aggregation
  • Redis redis.io Security information and event management (SIEM) platform
  • Robin robinpowered.com Centralized logging
  • Salesforce salesforce.com
  • SambaNova sambanova.ai
  • Seekr seekr.com Logging
  • Subscribe Pro subscribepro.com SIEM Solution
  • Syft Analytics syftanalytics.com Cloud monitoring service provider
  • Tableau tableau.com
  • TextExpander textexpander.com Centralized log management and monitoring
  • The Predictive Index predictiveindex.com Cloud monitoring; Security Monitoring and Analysis
  • Unbounce unbounce.com
  • Vaimo vaimo.com Security service provider
  • Xero xero.com Cloud monitoring service provider

ComplianceCSV · Atom

Certified
Says it complies with

FedRAMP Marketplace

OfferingStatusImpactAgenciesSince
Sumo LogicAuthorizedModerate3

Certifications as Sumo Logic's trust center lists them; reports are usually shared on request (evidence) FedRAMP status from the FedRAMP Marketplace (evidence)

Service statusCSV · Atom

Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: 1 incident (1 minor)Aug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: 1 incident (1 minor)Sep 3: 1 incident (1 minor)Sep 4: 1 incident (1 minor)Sep 5: no incident reportedSep 6: no incident reportedSep 7: 1 incident (1 minor)Sep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: 1 incident (1 minor)Sep 12: no incident reportedSep 13: no incident reportedSep 14: 1 incident (1 minor)Sep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: 1 incident (1 major)Sep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: 1 incident (1 minor)Sep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: 1 incident (1 minor)Sep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: 2 incidents (2 minor)Oct 2: 1 incident (1 minor)Oct 3: no incident reportedOct 4: no incident reportedOct 5: 1 incident (1 minor)Oct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: 1 incident (1 minor)Oct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: 1 incident (1 minor)Oct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: 1 incident (1 major)Nov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: 1 incident (1 minor)Nov 10: 1 incident (1 minor)Nov 11: no incident reported

90 days agotoday

  • 19 incidents in 90 days
  • 2 major or critical
  • 1 h 4 min typical time to resolve
  • 38 min longest major
BeganIncidentImpactLasted
Problem with Cloud SIEM Processing in North America 2 (US2)minor22 min
Problem with Cloud SIEM Processing in North America 2 (US2)minor2 h 44 min
Problem with Cloud SIEM APIs in North America 2 (US2)major38 min
Problem with Billing and Account Management in North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE)minor1 h 53 min
Problem with Metrics Alerting in America Federal (FED)minor9 min
Problem with Cloud SIEM Processing in North America 2 (US2)minor1 h 39 min
Problem with Cloud SIEM Processing in North America 2 (US2)minor1 h 4 min
Problem with Cloud SIEM Processing in North America 2 (US2)minor28 min

Incidents per month

0 5 10 Dec 2025: 0 incidents Jan 2026: 6 incidents (1 critical, 5 minor) · typical time to resolve 42 min Feb 2026: 6 incidents (1 critical, 5 minor) · typical time to resolve 54 min Mar 2026: 2 incidents (2 minor) · typical time to resolve 1 h 43 min Apr 2026: 5 incidents (5 minor) · typical time to resolve 16 min May 2026: 7 incidents (3 major, 4 minor) · typical time to resolve 49 min Jun 2026: 5 incidents (5 minor) · typical time to resolve 55 min Jul 2026: 5 incidents (5 minor) · typical time to resolve 2 h 5 min Aug 2026: 4 incidents (1 critical, 3 minor) · typical time to resolve 1 h 6 min Sep 2026: 9 incidents (1 major, 8 minor) · typical time to resolve 1 h 28 min Oct 2026: 6 incidents (6 minor) · typical time to resolve 1 h 4 min Nov 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 38 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
Cloud SIEM Processing13
Cloud SIEM APIs2
Cloud SIEM UI2
Billing and Account Management1
Metrics Alerting1
Tracing Collection1

As Sumo Logic's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Sumo Logic's subprocessorsCSV · Atom

2 reported incidents in the last 30 days, by 1 of the vendors Sumo Logic lists as a subprocessor.

A subprocessor list names a company, not the service an incident touched. This does not show that Sumo Logic was involved.

DateCompanyIncidentImpactLasted
Gainsight SoftwareIndustry-wide PHP and Node.js security update no impact statedongoing
Gainsight SoftwareElevated SFDC errors for few customers no impact stated4 days

Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

  1. Changed registry listing: fedramp:FR1918740338 evidence
  2. Changed registry listing: fedramp:FR1918740338 evidence
  3. Changed registry listing: fedramp:FR1918740338 evidence
  4. Changed registry listing: fedramp:FR1918740338 evidence
  5. Changed registry listing: fedramp:FR1918740338 evidence
  6. Changed registry listing: fedramp:FR1918740338 evidence
Rating badge for Sumo Logic's site

Sumo Logic transparency rating

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