Scribe
Subprocessors
16 third parties. CSVof Scribe's subprocessors · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Amazon Web Services is utilized to host, store, and process customer data and customer content. Data is retained by Amazon Web Services for the duration of services provision.; Cloud provider | United States of America | |
| Anthropic AI | Services provision; This product is leveraged in Scribe’s technology stack for service provision purposes, namely, to support AI features such as suggested titles and descriptions. User data processed by Anthropic is retained for the duration set forth in the user’s (or its organization’s) agreement with Scribe and is not used to train any algorithm. | United States of America | |
| AssemblyAI AI | Scribe uses AssemblyAI to process user data for theduration set forth in the user or organization’s agreement with Scribe. AssemblyAI is utilized for speech to text and text to speech transcription, as well as formatting User Content into video how-to guides.; Services provision | United States of America | |
| Cloudflare, Inc. | Cloudflare, Inc. (“Cloudflare”) provides content distribution, security, abuse prevention and domain name system services for web traffic, allowing Scribe to manage traffic and secure services. Cloudflare has access to website URL that the End-User or Agent is interacting with, including user or agent IP address) . Cloudflare also processes a limited amount of Personal Data (agent and user IP addresses and user browser and operating system related information) for logging and abuse prevention. User data processed by Cloudflare is retained for the duration set forth in the user’s (or its organization’s) agreement with Scribe.; Services provision | United States of America | |
| DeepL | DeepL processes customer content to enable language translation features. Inputs are cached for 24 hours maximum by DeepL and are not retained in storage.; Services provision | European Economic Area (EEA) | |
| Google LLC AI | Scribe utilizes Google Gemini to create automatic title suggestions, user-prompted descriptions, and text generation. We also utilize Google DLP to power our Smart Privacy Screen for automatic data redaction.; Service Provision | United States of America | |
| Honeycomb | Honeycomb.io (“Honeycomb”) has access to information associated with user session time, IP address, browser information, etc. for purposes of troubleshooting and user analytics. User data processed by Honeycomb is retained for the duration set forth in the user’s (or its organization’s) agreement with Scribe.; Services provision | United States of America | |
| Idera, Inc. (API Layer) | API Layer’s product, IPStack, is used to approximate user geolocation information based on IP address. Scribe uses IPStack for data minimization purposes. This product masks user information associated with the geolocation information. User data processed by API Layer is retained for the duration set forth in the user’s (or its organization’s) agreement with Scribe.; Services provision | United States of America | |
| New Relic | New Relic is utilized for error logging and monitoring. Data is retained by New Relic for the duration of services provision.; Services provision | United States of America | |
| OpenAI AI | OpenAI is used to automatically create titles for Scribes and generate text for documents as prompted by the user. This product is leveraged in Scribe’s technology stack for service provision purposes. User data processed by OpenAI is retained for the duration set forth in the user’s (or its organization’s) agreement with Scribe and is not used to train any algorithm.; Services provision | United States of America | |
| Pendo | Analytics; Pendo has access to information in and associated with the Scribe website URL that the agent and the end user is interacting with, including time spent on page, items clicked (including Service Data contained in those items), agent email addresses, user email addresses, etc. User data processed by Pendo is retained for the duration set forth in the user’s (or its organization’s) agreement with Scribe. | United States of America | |
| Scaleflex SAS (“CloudImage”) | CloudImage is used to host images. This product is leveraged in Scribe’s technology stack for service provision purposes. User data processed by CloudImage is retained for the duration set forth in the user’s (or its organization’s) agreement with Scribe.; Services provision | United States of America | |
| SendGrid | Product communications; Sendgrid has access to information associated with user emails and the Scribe website URL that the agent and end user interact with, including items viewed, user email addresses, etc. for purposes of informing users of tool features, plan upgrades, etc. User data processed by SendGrid is retained for the duration set forth in the user’s (or its organization’s) agreement with Scribe. | United States of America | |
| Snowflake | Services provision and analytics; Snowflake has access to user names, session data, and email addresses for purposes of marketing and advertisement. Snowflake is a subprocessor scoped to Scribe’s activities as a data controller as opposed to subprocessor activities. User data processed by Snowflake is retained for the duration set forth in the user’s (or its organization’s) agreement with Scribe. | United States of America | |
| Stripe | Billing; Stripe, Inc. has access to user data such as name, address, credit card number, expiration date, etc. for purposes of payment processing. User data processed by Stripe, Inc. is retained for the duration set forth in the user’s (or its organization’s) agreement with Scribe. Stripe, Inc. is subject to data retention requirements for applicable financial laws and regulations, though data is not retained beyond these requirements. | United States of America | |
| WorkOS, Inc. | Services provision; WorkOS, Inc. is used to configure SAML SSO for Enterprise customers who elect to use SSO. This product integrates customer identity and access management tools with Scribe for authentication purposes. User data processed by WorkOS is retained for the duration set forth in the user’s (or its organization’s) agreement with Scribe. | United States of America |
Listed as a subprocessor by (1)
The Predictive Index predictiveindex.com AI Tool used for internal documentation and training
Compliance
- Certified
Certifications as Scribe's trust center lists them; reports are usually shared on request (evidence)
Changes
None since tracking began.
Rating badge for Scribe's site
It updates with the rating.
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