Third Party Index

The Predictive Index

predictiveindex.com

Subprocessors

29 third parties. CSV · Atom

NamePurposeLocationListed since
Auth0 Identity Management; Identity providerUSA
ChurnZero Customer Communication PlatformUSA
CircleCI Continuous Integration ToolUSA
Claude AIAI Tool used for internal productivity & analyticsUSA
Datadog Application Performance Monitoring; Cloud monitoringUSA
Domo Data storage and processing; Product AnalyticsUSA
GitHub Continuous Integration ToolUSA
Gong.io Customer Communication Platform USA [; Sales prospect communication & recordings (client optional)USA
Google Workspace CommunicationUSA
Hubspot Marketing Automation PlatformUSA
Intercom Customer Communication PlatformUSA
Knock Notification InfrastructureUSA
Launchdarkly Feature flaggingUSA
Leandata CRM ToolUSA
LogRocket Cloud monitoring; Product Analytics and Customer SupportUSA
Microsoft Azure Cloud provider; Data HostingUSA
Outreach Sales engagement platformUSA
Pendo Data analytics; Product AnalyticsUSA
Qualified Live ChatUSA
Recall AI tool used for Notetaker applicationUSA
Salesforce CRM Platform; SalesUSA
Scribe AI Tool used for internal documentation and trainingUSA
SendGrid Email; MarketingUSA
Slack Client Support; CollaborationUSA
Snowflake Data warehouse; Product Analytics, Data storage and processingUSA
Sumo Logic Cloud monitoring; Security Monitoring and AnalysisUSA
Survey Monkey SurveyUSA
WorkOS Identity Management for PI PerformUSA
Zoominfo Business Intelligence PlatformUSA

Compliance

Certified
Says it complies with

Certifications as The Predictive Index's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: 1 incident (1 no impact stated)Aug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
  • 4 h 33 min typical time to resolve
BeganIncidentImpactLasted
JA Site requires additional login credentials (Legacy)no impact stated4 h 33 min
Degraded performance in the PI softwareminor18 h 16 min
PI software Assessment Site Outagecritical2 days
Microsoft Azure Outagemajor11 h 9 min
Degraded performance in the PI softwareminor16 h 59 min

Incidents per month

0 2 4 Nov 2025: 0 incidents Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 1 incident (1 critical) · typical time to resolve 2 days May 2026: 0 incidents Jun 2026: 1 incident (1 minor) · typical time to resolve 18 h 16 min Jul 2026: 0 incidents Aug 2026: 1 incident (1 no impact stated) · typical time to resolve 4 h 33 min Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated

Components affected

ComponentIncidents
PI Software: Assessment Site1

As The Predictive Index's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for The Predictive Index's site

The Predictive Index transparency rating

It updates with the rating.

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