Third Party Index

Torq Technologies

torq.io

Transparency

Strong

Breakdown
Subprocessor list30 / 30
Processing locations8 / 8
Purposes7 / 7
Data processing addendum12 / 12
Trust center8 / 8
Privacy policy6 / 6
security.txtnot found0 / 6
Security pagenot found0 / 5
Status page5 / 5
Vulnerability disclosurenot found0 / 5
Pages still reachable8 / 8
Total84 / 100

Only documents we can retrieve count: a page behind a login or a broken link scores nothing.

Badge

Torq Technologies transparency rating

For Torq Technologies's own site; it updates with the rating.

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Compliance

Certified
Says it complies with

Certifications as Torq Technologies's trust center lists them; reports are usually shared on request (evidence)

Documents

DocumentVerifiedChangedEvidence
Trust center safebase snapshot
Subprocessor list snapshot
Data processing addendum snapshot
Privacy policy snapshot
Terms snapshot
Status page statuspage snapshot

Subprocessors

18 third parties, 2 affiliates. CSV · Atom

NamePurposeLocationListed since
Amazon Web Services, Inc. AI Model Provider; Data Hosting, including business intelligenceUSA, EU (Ireland), Japan
Amazon Web Services EMEA SARL (AWS) AI model provider; Data Hosting, incl. business intelligenceUSA, EU (Ireland), Japan
Atlassian Pty Ltd. Customer support ticketingUSA
Elasticsearch BV Search functionalityUSA; USA, EU (Germany), Japan
Functional Software, Inc. (Sentry) Error Tracking and performance monitoring for web UIUSA
Google LLC (Google Cloud Provider) AI Model Provider; Data Hosting, including business intelligenceUSA, EU (Germany), Japan
Google Cloud EMEA Limited (Google Cloud Provider) AI model provider; Data Hosting, incl. business intelligenceUSA, EU (Germany), Japan
Intercom R&D Unlimited Company Customer service & communications; Customer service and communicationsUSA
MailGun Technologies, Inc. Email notification servicesUSA
Microsoft Corporation (Teams) AI Model Provider; AI model provider; Customer support and communicationsUSA; USA, EU (France and Sweden), Japan
OpenAI, L.L.C.(OpenAI) AI Model ProviderUSA, EU, Japan
OpenAI Ireland Limited (OpenAI) AI model provider – for personal data subject to EU GDPR or Swiss FADPEU
OpenAI OpCo, L.L.C.(OpenAI) AI model provider – for personal data not subject to EU GDPR or Swiss FADPUSA, Japan
ReversingLabs Threat intelligence providerUSA
ReversingLabs International GmbH Threat intelligence providerUSA
Slack Technologies, LLC Customer support & communications; Customer support and communicationsUSA
Zendesk, Inc. Customer support ticketingUSA
Zoom Communications Inc. Customer support and communicationsUSA
Torq Technologies affiliates (2)
NamePurposeLocationListed since
Torq Technologies Ltd. Israel, EU (Poland); US, Costa Rica
Torq Technologies UK Limited United Kingdom

Listed as a subprocessor by (2)

Purposes as each company states them.

Service status

Jul 1: no incident reportedJul 2: no incident reportedJul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: 1 incident (1 minor)Jul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: 1 incident (1 major)Aug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 major)Sep 2: 1 incident (1 minor)Sep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reported

90 days agotoday

BeganIncidentImpactLasted
Degraded Functionality in Case Editorminor1 h 14 min
[US] - Elevated error rates in US Data Centermajor3 h 59 min
[US] - Delayed Activity Log Ingestionmajor2 days
[US] - Delays ingesting activity logsminor3 h 4 min
[US] Intermittent login issuesno impact stated1 h 3 min

Incidents per month

0 2 4 Jun 2026: 1 incident (1 no impact stated) · partial: our history begins Jun 25 · typical time to resolve 1 h 3 min Jul 2026: 1 incident (1 minor) · typical time to resolve 3 h 4 min Aug 2026: 1 incident (1 major) · typical time to resolve 2 days Sep 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 3 h 59 min Jun 2026JulAugSep

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Administration Portal 3
Workflows Automation 2
Case Management 1

As Torq Technologies's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.