Third Party Index

LearnUpon

learnupon.com

Subprocessors

26 third parties, 2 affiliates. CSV · Atom

NamePurposeLocationListed since
Adjektiv Inc. Integrated AI-content authoring functionalityUnited States
Amazon Web Services, Inc. IaaS provider for the production application and holder of all application data storage and processingAustralia; EU; United States
Asana, Inc. Used to facilitate collaboration and progress tracking during implementation process (Enterprise licence only)United States
Atlassian, Inc. Project ManagementUnited States
Azure AIAI FunctionalityEU
Calendly Used for the scheduling of appointments and meetingsUnited States
Cloudflare Content delivery, network and security services including DDoS protectionUnited States
Datadog Observability platform for monitoring application, supporting infrastructure performance and logsGermany (EU)
Degreed, Inc. Provider of the Degreed PlatformUnited States
Dropbox Document storage and file transferEU
EasyGenerator Content Authoring toolEU
FiveTran Data retrieval and transfer provider for ingesting data from subprocessors and vendors to LearnUpon systemsGermany (EU)
Front Email management service for communication with application customersEU
Go1 Content service providerAustralia; EU; United States
Google LLC Google Workspace: Internal Document Storage and Company email for internal and external communicationEU; United States
Merge API, Inc. iPaas solution for integration of LearnUpon LMS with customer platformsEU
Pendo Product analytics, customer feedback and user messagingEU
Planhat AB Customer Relationship Management service for communication with customersIreland (EU)
Rustici Software, LLC ScormCloud: Testing of user uploaded dataUnited States
Salesforce, Inc. Customer Relationship Management service for communication with application customersGermany (EU)
Sentry.io Application Error TrackingUnited States
Slack Technologies, Inc Internal company communicationsUnited States
Snowflake Data Warehousing of learning and analytical data, and application interaction data, as well as subprocessor and vendor dataEU
Zencoder Encoding of user uploaded video and audio contentIreland (EU)
Zendesk, Inc. Ticketing service for inbound application customer supportUnited States
Zoom, Inc. Communication service for video and audio chatsUnited States
LearnUpon affiliates (2)
NamePurposeLocationListed since
LearnUpon, Inc. Support and Customer Success activitiesAustralia; United States
LearnUpon d.o.o Maintenance and development activities of the production application and underlying infrastructureSerbia

Listed as a subprocessor by (1)

1 company
  • Fonn Group fonngroup.com Learning management system (LMS).

Service status

Jul 3: no incident reportedJul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: 1 incident (1 major)Jul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 1 major or critical
  • 26 min typical time to resolve
  • 26 min longest major
BeganIncidentImpactLasted
Connectivity issues in LearnUpon application in the EU regionmajor26 min
Issue with Reporting on historical data in the LearnUpon application for exam question answers in EU regionminor23 h 31 min
Issue in EU region affecting Exams/Surveysmajor1 h 24 min
Issue with invite acceptance / self registrationminor3 h 15 min
Intermittent Connectivity Issues un EU Regionno impact stated—
Intermittent latency in the EU Regionmajor37 min

Incidents per month

0 2 4 Oct 2025: 1 incident (1 major) · typical time to resolve 37 min Nov 2025: 0 incidents Dec 2025: 0 incidents Jan 2026: 1 incident (1 no impact stated) Feb 2026: 0 incidents Mar 2026: 3 incidents (1 major, 2 minor) · typical time to resolve 3 h 15 min Apr 2026: 0 incidents May 2026: 0 incidents Jun 2026: 0 incidents Jul 2026: 1 incident (1 major) · typical time to resolve 26 min Aug 2026: 0 incidents Sep 2026: 0 incidents Oct 2025Nov Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep

critical major minor no impact stated

Components affected

ComponentIncidents
LearnUpon API1
LearnUpon Application - EU Region1

As LearnUpon's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for LearnUpon's site

LearnUpon transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/learnupon"><img src="https://thirdpartyindex.com/badge/learnupon.svg" alt="LearnUpon transparency rating on Third Party Index" height="20"></a>
[![LearnUpon transparency rating on Third Party Index](https://thirdpartyindex.com/badge/learnupon.svg)](https://thirdpartyindex.com/vendors/learnupon)