Labs / Time machine / AirCall
AirCall
The subprocessor list as we last read it, on Oct 11, 2026.
Dates are when we read the list (UTC), not when AirCall changed it. Between two readings we don't know what it said.
tall: list changed · medium: document changed · short: read, no change · x: check failed · dotted: change dates only. Tap a tick or use the date box.
We have published no changes to this vendor's list; our first reading was Oct 11, 2026.
Read Oct 11, 2026 · 20 companies named as a subprocessor · stored document
| Name | Purpose | Location | First read |
|---|---|---|---|
| Amazon Web Services | Hosting of all data in Aircall product. | Hosting of Aircall product data, primarily in the United States, with regional storage in the EU and Australia for selected data types.; USA/Germany/Australia | |
| AssemblyAI AI | Generation of transcription from call recordings | USA | |
| Atlassian | USA | ||
| Cartesia AI | Provision of inputs for AI Voice Agent | USA | |
| ClickHouse | Data analytics and data processing services. ClickHouse provides database and data processing infrastructure used to analyze platform metrics and operational usage data. | USA | |
| Datadog | Monitoring for provided services/security purposes.; The security tracking software provided by Datadog monitors our customers' activity (including automated access to personal data) in the Aircall system for the detection of potential security threats and generates security alerts for our teams. If a security violation is detected, we inform you accordingly. This activity is essential for preventing and potentially detecting cyberattacks and thus for Aircall’s protection of your data and the provision of our service in the required and contracted quality. | USA | |
| Deepgram AI | Generation of transcription from call recordings | USA | |
| ElevenLabs AI | Provision of inputs for AI Voice Agent | USA | |
| Firecrawl | Retrieval and processing of customer provided source data to support customer created knowledge base within the Aircall product. | USA | |
| Intercom | USA | ||
| Looker | Germany | ||
| Microsoft Azure | Generation of conversation insights (Call summarisation, Key topics list, Talk ratio etc.) from voice transcriptions.; Provision of inputs for AI Voice Agent | USA | |
| PartnerHero | USA/Romania | ||
| Pinecone | Storage and retrieval of vector embeddings to support AI-powered search and the customer knowledge base within the Aircall product. | USA/Ireland | |
| Pusher | USA/UK | ||
| Ribbon | Call authentication/verification, call security and call-routing control.; Ribbon provides services that protect and secure real-time communications via Aircall and ensures calls in certain countries are duly authenticated/verified. | USA | |
| Rudderstack | USA | ||
| Startree | USA | ||
| Twilio | Twilio provides services that allow switching calls between the PSTN and VoIP environment. Every call made via Aircall is transmitted to Twilio.; Voice transmission services. | USA | |
| Zendesk | USA/Ireland |
Affiliates it names
| Name | Location | First read |
|---|---|---|
| Aircall SAS | Australia; France | |
| Aircall Telecom India Private Limited | India | |
| Aircall Telecom SL | Spain | |
| Aircall UK Ltd | United Kingdom | |
| Aircall.io, Inc. | USA |
Built from the changes we published; changes we recorded without an alert (parser fixes, entries approved after review) don't appear. Where we later improved how we read a list, an earlier list may look different from the vendor's page at the time.
Gaps in our readings
No gaps since Oct 11, 2026.
All readings (1)
| Date | Result | |
|---|---|---|
| first reading | viewOct 11, 2026 comparewith Oct 11, 2026 |
History starts Oct 11, 2026. Dates are UTC. Data CC BY 4.0. Shown as stored when this page was built.