Ziflow
Transparency
Breakdown
| Subprocessor list | 30 / 30 | |
| Processing locations | 8 / 8 | |
| Purposes | 7 / 7 | |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 89 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Ziflow's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/ziflow"><img src="https://thirdpartyindex.com/badge/ziflow.svg" alt="Ziflow transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/ziflow)Compliance
- Certified
- Says it complies with
Certifications as Ziflow's trust center lists them; reports are usually shared on request (evidence)
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center vanta | snapshot | ||
| Subprocessor list vanta | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | AWS cloud services - https://d1.awsstatic.com/legal/aws-gdpr/AWS_GDPR_DPA.pdf; Hosting | USA | |
| Anthropic | AI-powered features (e.g. assistant, summarization, search); AI-powered features - https://www.anthropic.com/legal/data-processing-addendum | USA | |
| Auth0 | Authentication - https://cdn.auth0.com/website/legal/files/dpa/data-processing-addendum-8-20.pdf; Identity provider | USA | |
| Avalara | Finance and payments; Tax compliance - https://www.avalara.com/us/en/legal/gdpr-dpa.html | USA | |
| Brightcove (Zencoder) | Video processing; Video processing - [Download PDF](https://1890184.fs1.hubspotusercontent-na1.net/hubfs/1890184/MSA%20docs/Brightcove%20Data%20Processing%20Amendment%20for%20Customers%20v4%20(11.12.20).pdf) | USA | |
| ChurnZero | Customer analytics - https://churnzero.com/data-processing-addendum/; Customer support | USA | |
| Clari | Finance and payments; [Download PDF](https://1890184.fs1.hubspotusercontent-na1.net/hubfs/1890184/Rebranding%20assets/Documents/Subprocessors/Clari%20and%20Ziflow%20DPA.pdf) | USA | |
| Google Inc. | Marketing; https://cloud.google.com/terms/data-processing-terms | USA | |
| Google Gemini (Vertex AI) | AI-powered features (e.g. assistant, summarization, search); AI-powered features - https://cloud.google.com/terms/data-processing-addendum | USA | |
| HubSpot | Marketing; Marketing platform - https://legal.hubspot.com/dpa | USA | |
| Logz.io | Logs; Storage, processing and access to application logs - [Download PDF](https://1890184.fs1.hubspotusercontent-na1.net/hubfs/1890184/MSA%20docs/DPA%20Logshero%20and%20Ziflow%202024%20(fully%20executed).pdf) | USA | |
| Maxio (ex Chargify) | Billing; account management - [Download PDF](https://1890184.fs1.hubspotusercontent-na1.net/hubfs/1890184/MSA%20docs/Chargify%20PA%20and%20SCCs.pdf) | USA | |
| OpenAI | AI language model; AI language model, API - https://openai.com/policies/data-processing-addendum | USA | |
| Pendo | CRM, Customer behaviour analysis - https://www.pendo.io/legal/data-processing-addendum/; Data analytics | USA | |
| Salesforce | CRM - https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/data-processing-addendum.pdf; Sales | USA | |
| Slack | CRM, Slack communicator - https://slack.com/intl/en-gb/terms-of-service/data-processing; Collaboration | USA | |
| Stripe | Finance and payments; Payment processing - [Download PDF](https://1890184.fs1.hubspotusercontent-na1.net/hubfs/1890184/MSA%20docs/Stripe%20DPA.pdf) | USA | |
| Xero | Finance and payments; Payments processing - https://www.xero.com/uk/about/legal/terms/data-processing-terms/ | USA | |
| Zendesk | Customer support; [Download PDF](https://1890184.fs1.hubspotusercontent-na1.net/hubfs/1890184/Rebranding%20assets/Documents/Subprocessors/Zendesk%20and%20Ziflow%20DPA%202024_0930.pdf) | USA |
Listed as a subprocessor by (2)
Purposes as each company states them.
Acquia acquia.com Ziflow is a cloud-based service embedded into Acquia DAM that allows users to annotate, review, and approve work-in-progress image and video files before releasing them as Acquia DAM assets
Cloudinary cloudinary.com Assets – Creative Review module
Service status
- 0 incidents in 90 days
- 0 major or critical
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Proof Processing Performance Degradation | minor | 1 h 22 min | |
| Proof Processing Performance Degradation | minor | 57 min | |
| Error Combining Non-Static Proofs | minor | 1 h 57 min | |
| Inability to Access Comment Attachments | minor | 2 h 24 min | |
| Issues with Proof Notification Delivery | minor | 1 h 56 min | |
| Delayed Processing Speeds | minor | 52 min | |
| Delayed Processing Speeds | minor | 43 min | |
| Flow slowness, Intake forms not processing | minor | 1 h 13 min |
As Ziflow's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.