Tracked subprocessors 19 of 21 Subprocessor of 2
+ − ⟲
21 third parties.
Name Purpose Location Listed since Adobe e-sign E-Signing Documents Oct 22, 2026 Amazon AWS Infrastructure Oct 22, 2026 Anthropic AI AI services Oct 22, 2026 Atlassian Project management, activity tracking, and documentation Oct 22, 2026 Freshworks Inc Customer Support Oct 22, 2026 Google LLC Infrastructure Oct 22, 2026 Mailchimp Marketing Email Service Oct 22, 2026 Mailgun Email Service Oct 22, 2026 Orum Sales Dialer Oct 22, 2026 Postmark Email notifications for enterprise customers Oct 22, 2026 Redis Caching (ephemeral data storage) Oct 22, 2026 Relevance AI AI services Oct 22, 2026 Salesforce CRM Oct 22, 2026 Salesloft Sales Engagement Platform Oct 22, 2026 Slack Technologies LLC. Communication services Oct 22, 2026 Stripe Payment Processor Oct 22, 2026 SurveySensum [Neurosensum International PTE LTD] NPS Survey Oct 22, 2026 Twilio Segment Communications technology provider for product notifications Oct 22, 2026 Validity Email Validation Oct 22, 2026 Zoom Communications Inc. Web meeting and communication Oct 22, 2026 Zuora Billing Application Oct 22, 2026
Jul 29: no incident reported Jul 30: no incident reported Jul 31: no incident reported Aug 1: no incident reported Aug 2: no incident reported Aug 3: no incident reported Aug 4: 1 incident (1 critical) Aug 5: 1 incident (1 critical) Aug 6: no incident reported Aug 7: no incident reported Aug 8: no incident reported Aug 9: 1 incident (1 critical) Aug 10: no incident reported Aug 11: no incident reported Aug 12: no incident reported Aug 13: no incident reported Aug 14: no incident reported Aug 15: no incident reported Aug 16: no incident reported Aug 17: 4 incidents (4 no impact stated) Aug 18: no incident reported Aug 19: no incident reported Aug 20: no incident reported Aug 21: no incident reported Aug 22: no incident reported Aug 23: no incident reported Aug 24: 1 incident (1 critical) Aug 25: no incident reported Aug 26: no incident reported Aug 27: 2 incidents (2 critical) Aug 28: no incident reported Aug 29: no incident reported Aug 30: no incident reported Aug 31: 2 incidents (1 critical, 1 major) Sep 1: 1 incident (1 critical) Sep 2: 1 incident (1 critical) Sep 3: no incident reported Sep 4: no incident reported Sep 5: no incident reported Sep 6: no incident reported Sep 7: 7 incidents (6 critical, 1 major) Sep 8: 1 incident (1 critical) Sep 9: 1 incident (1 critical) Sep 10: no incident reported Sep 11: no incident reported Sep 12: no incident reported Sep 13: no incident reported Sep 14: no incident reported Sep 15: 1 incident (1 critical) Sep 16: 1 incident (1 critical) Sep 17: 4 incidents (4 critical) Sep 18: no incident reported Sep 19: no incident reported Sep 20: no incident reported Sep 21: no incident reported Sep 22: 2 incidents (2 critical) Sep 23: no incident reported Sep 24: no incident reported Sep 25: 2 incidents (2 critical) Sep 26: no incident reported Sep 27: no incident reported Sep 28: no incident reported Sep 29: no incident reported Sep 30: no incident reported Oct 1: no incident reported Oct 2: no incident reported Oct 3: no incident reported Oct 4: no incident reported Oct 5: no incident reported Oct 6: no incident reported Oct 7: 2 incidents (2 major) Oct 8: no incident reported Oct 9: no incident reported Oct 10: no incident reported Oct 11: no incident reported Oct 12: 1 incident (1 critical) Oct 13: 1 incident (1 critical) Oct 14: no incident reported Oct 15: no incident reported Oct 16: no incident reported Oct 17: no incident reported Oct 18: no incident reported Oct 19: no incident reported Oct 20: no incident reported Oct 21: no incident reported Oct 22: no incident reported Oct 23: no incident reported Oct 24: no incident reported Oct 25: no incident reported Oct 26: no incident reported 90 days ago today
37 incidents in 90 days33 major or critical2 min typical time to resolve40 min longest majorIncidents per month 0 30 60 Nov 2025: 35 incidents (33 critical, 2 no impact stated) · typical time to resolve 2 min Dec 2025: 20 incidents (16 critical, 1 major, 3 no impact stated) · typical time to resolve 2 min Jan 2026: 24 incidents (19 critical, 5 no impact stated) · typical time to resolve 2 min Feb 2026: 31 incidents (23 critical, 2 major, 2 minor, 4 no impact stated) · typical time to resolve 4 min Mar 2026: 43 incidents (25 critical, 5 major, 5 minor, 8 no impact stated) · typical time to resolve 6 min Apr 2026: 56 incidents (53 critical, 3 no impact stated) · typical time to resolve 2 min May 2026: 16 incidents (14 critical, 2 major) · typical time to resolve 2 min Jun 2026: 18 incidents (14 critical, 1 major, 1 minor, 2 no impact stated) · typical time to resolve 1 min Jul 2026: 22 incidents (17 critical, 1 major, 1 minor, 3 no impact stated) · typical time to resolve 2 min Aug 2026: 12 incidents (7 critical, 1 major, 4 no impact stated) · typical time to resolve 1 min Sep 2026: 21 incidents (20 critical, 1 major) · typical time to resolve 3 min Oct 2026: 4 incidents (2 critical, 2 major) · typical time to resolve 1 min Nov 2025 Dec Jan 2026 Feb Mar Apr May Jun Jul Aug Sep Oct critical major minor no impact stated
Components affected Component Incidents Bar Low Code Automation - Builds 3 Live 2 App Live 1 Automate 1 Test Reporting & Analytics - Dashboard 1
As BrowserStack's status page reports its own incidents (scheduled maintenance left out), read every few hours since Nov 1, 2025 (evidence )
232 reported incidents in the last 30 days, by 8 of the vendors BrowserStack lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that BrowserStack was involved.
Date Company Incident Impact Lasted Oct 26, 2026 SMS Delivery Delays from Twilio to Cellcom Israel minor ongoing Oct 25, 2026 SMS Delivery Delays from Twilio to Telcel Mexico minor 4 h 17 min Oct 25, 2026 SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico minor ongoing Oct 25, 2026 SMS Delivery Delays from Twilio to Telia Sweden minor 12 h 36 min Oct 25, 2026 SMS Delivery Delays from Twilio to Airtel Nigeria minor 9 h 51 min Oct 25, 2026 Elevated errors for Claude Fable 5.1 major 32 min Oct 25, 2026 Elevated errors for Claude Sonnet 5.5 and other models major 1 h 39 min Oct 24, 2026 Azure Marketplace SendGrid Customers Experiencing Account Management Issues minor 49 min Oct 24, 2026 Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands minor 20 h 54 min Oct 24, 2026 MMS Delivery Delays from Twilio to C-Spire United States minor ongoing Oct 24, 2026 Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom minor 18 h 39 min Oct 24, 2026 Elevated Blik errors no impact stated 1 h Oct 24, 2026 Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States minor 28 h 55 min Oct 24, 2026 SMS Delivery Delays from Twilio to WOM Colombia minor 5 h 42 min Oct 24, 2026 Elevated errors for Claude Fable 5 and Claude Fable 5.1 major 36 min Oct 24, 2026 SMS Delivery Delays from Twilio to Claro Costa Rica minor ongoing Oct 24, 2026 Elevated errors for Claude Opus 5.5 major 5 min Oct 23, 2026 Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 critical 33 min Oct 23, 2026 Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers minor 5 h 16 min Oct 23, 2026 SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil minor 9 h 56 min Oct 23, 2026 SMS Delivery Failures from Twilio to Multiple Networks in South Africa minor 10 h 9 min Oct 23, 2026 SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua minor 19 h 16 min Oct 23, 2026 Service Degradation Affecting Multiple Zoom Services minor 46 min Oct 23, 2026 Voice Call Post Dial Delay from Twilio Phone Numbers to Chile minor 2 days Oct 23, 2026 SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States minor 1 h 9 min
And 207 more. All of them: CSV · Who is around them .
See the list as we read it on any date: Time machine
None since tracking began.
BrowserStackEventUp Planner eventupplanner.com
PagerDuty pagerduty.com Product Testing
